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Demonstration Sequence
Overview
Business Architecture
iVend Enterprise
Management Console
iVend POS
Reports and Inquiries
CitiXsys Fast Facts
Business Drivers
Operating Locations in US, Canada, Panama, Mexico, UK, Australia, Singapore and India
Global Employee Count: 225+
Products in Retail, Warehousing, Distribution for SAP® Business One, SAP® Business All-In-One and SAP ERP ECC 6.0
One of the Largest SAP® Solution Partner
Strategic Partner for SAP Ecosystem Opportunities
Product Portfolio
Retail Management
Warehousing & Distribution
Planning &Analysis
iVend Retail
Item Matrix
iVend Loyalty
iVend Mobile
iVend e-Store
Inventory Pro
Inventory Pro on Radio Frequency
iPlan – Enhanced MRP with OTB
iView – Business Intelligence
CitiXsys Vertical Solutions
Retail Management
Fastest Growing Vertical
iVend Retail – A complete end-to-end Retail Application
Seamless integration with SAP Business One and SAP Business All-In-One
SAP Certified Integration
Not just a Point Of Sale Solution
Market for iVend Retail
High-end Market
Mid-range Market
Low-end Market
> 500 StoresXL
200 – 500 StoresL
40 – 200 StoresM
< 4 StoresS
8 – 40 StoresM
High End Market iVend Retail on SAP Retail ERP 6.0
Lower End Market iVend Retail with SAP Business One Starter Pack
Mid Range Market iVend Retail on SAP Business One
Ideal Spot
iVend Retail – Application Stack
• Integrated Retail System
• Scalable Retail System
• Integrated ERP Systems
• Strong Forecasting & Planning
• Integrated Business Intelligence
• Effective Loyalty Program
Retail Management Process Management
Retailer’s Challenges and iVend/ SAP Positioning
Overview
End to End Retail Management Solution
Seamless and deep integration with SAP suite of Business Management Applications
Highly scalable• From single store to hundreds of stores across geographies
Ease of deployment, use and maintenance
Low Cost of Ownership
Industry Specific Solutions
Apparel Footwear Optical Stores Sports Goods Book Stores Specialty Retail
Departmental Stores
Wine Stores
Seamless integration with Business Management Applications
Inventory control & Replenishment
Loss prevention and Control
Customer Management & Loyalty
Effective price & Promotion Management
Maintainability & Scalability to respond to business changes
Challenges in Retail
n Num
ber of stores
• SAP Business One Server
• SAP Retail with/ without POSDM
• SAP ERP (ECC 6.0)
• iVend APIs for 3rd party integrations
Ethernet
Ethernet
Store Operations
Store 1
Store 2
Head OfficeiVend Enterprise Server
SAP Business One Server
Ethernet
iVend Store Manager Station
iVend POS Terminal
iVend POS Terminal
iVend POS Terminal
Store Server
Store Server
Business Architecture (Deployment Landscape)
Typically spread across different geographical locations• Head Office• Store
Three (3) licensed components• iVend Enterprise (at HO)• iVend Store (at Store for Store Manager
functions)• iVend POS (Till/Register functions)
Stores connected to HO over the Internet
POS connected to iVend Store over LAN
Tablet POS over WI-FI
Internet
iVend Retail – Enterprise• Licensed component configured at the head office• Integrates iVend processes with core business management
application• Gets configured as a combination of a database and Integration &
Replication services• Allows head office users to define, setup and control the Retail
Enterprise– Stores– User Rights– Promotions & Schemes– Other Retail Settings
• iVend Retail deploys two services– Integration and Replication
• Replication service used to replicate master and transactional data across the Retail Enterprise
• Integration service used to integrate transactions between iVend Retail and the business management application
• User configurable frequency for these services• Service Manager, which appears in the system tray allows monitoring
of these services• Integration monitor displays all messages related to integration –
also allows downloading error messages (if any)
iVend Retail – Enterprise
Ease of use• Similar interface for Head office operations
and Store Manager
Head Office functions• Definition & Setup of Retail Enterprise• Master Data Management & Configuration• Pricing & Promotion Management
Store functions• Till definition & Management• Roles & User Rights• Transaction Management with HO and other
stores• Local Purchase & Expense Management
iVend Retail – Point Of Service (POS)
Licensed Component
Connected to iVend Management
Console at the store
Connection only over LAN
High levels of flexibility in usage• User specific settings possible on different tills• Create teams and assign them to tills• Multi – language support at the till
Loyalty Management - In Store Transactions
Setup and manage multiple loyalty schemes which assign points on customer purchasesDefine ageing criteria for loyalty points Redeem loyalty points against new customer purchasesLoyalty points can be redeemed across the network of storesCustomers can be informed about their points via e-mail, text messages, etc. Facility to define group membershipsStore manager can override expired pointsIntuitive operational and business reporting
SAP Business One Integration
Integrate UDFs on Business Partner
Master Data and Item Master Data
Over 17 other masters including• Item Master• Customers• Warehouses• Price lists & Special prices• Serial and batch numbers
ReportingGenerate reports to analyze:• Sales breakups• Identify slow-moving items• Sales for any day
– by store– Item– Item Group– Customer– Customer Group – Sales Person
Multiple reports in the following categories:• Sales• Collection• Inventory• Fulfillment
Reports can be previewed on screen, printed, or exported to Office Excel, Office Word, and other applications and formats supported by the Microsoft Windows operating system.
Ability to edit existing reports as per the user format.
New reports can also be added using the custom reporting feature
Global Footprint
As on December 2011
North America4 offices
Latin America2 offices
EMEA1 office
Asia Pacific3 offices
South Asia3 offices
Southeast Asia1 office
North AmericaCitiXsys Americas Inc.Rockefeller Center7th floor, 1230 Avenue of the AmericasNew York NY 10020USAT: 1 212 745 1365F: 1 212 618 6309E: newyork [at] citixsys.com
ChicagoThe Merc, West Loop, 22nd Floor,30 South Wacker DriveChicago, IL 60606USAT: 1 630 359 5956F: 1 630 303 9706E: chicago [at] citixsys.com
Latin AmericaCitiXsys LatAm CorporationWorld Trade Center53rd Street, Marbella1st Floor, Commercial AreaPanama City, P.O. Box 0832-0588T: 1 630 359 5956F: 1 646 349 3441E: panama [at] citixsys.com
Asia PacificCitiXsys Australia Pty Ltd SydneyTower 2, Level 20, 201 Sussex StreetSydney NSW 2000AustraliaT: 61 2 9006 1616F: 61 2 9006 1515E: sydney [at] citixsys.com
MelbourneLevel 27, 525 Collins StreetRialto South TowerMelbourne 3000AustraliaT: 61 3 9935 2916F: 61 3 9935 2750E: melbourne [at] citixsys.com
PerthLevel 29, Forrest Centre221 St Georges TcePerth WA 6000AustraliaT: 61 8 9288 0662F: 61 8 9481 3177E: perth [at] citixsys.com
Southeast AsiaCitiXsys Australia Pty Ltd3 Temasek AvenueLevel 21 Centennial TowerSingapore 039190T: 65 6549 7417F: 65 6549 7001E: singapore [at] citixsys.com
South AsiaCitiXsys Technologies LtdA-24/5, MCIE, Mathura RoadNew Delhi 110044IndiaT: 91 11 42696666F: 91 11 42696600E: newdelhi [at] citixsys.com
EMEACitiXsys UK LtdLakeside House, 1 Furzeground WayStockley Park, Uxbridge UB11 1BDUnited KingdomT: 44 207 193 5607F: 44 207 681 1016E: london [at] citixsys.com
Global Footprint