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Case Study About US Based Billing Solution Provider Customer is a wholly owned subsidiary of an Alaska based Telecom Operator which is a top 20 MSO in the U.S. Focused on underserved Tier 2 and 3 companies Unique model in hosted billing market Highlights Working as strategic partner offering key support functions in configuration, development and testing Onsite and offshore support to critical production issues. Solution Design for Work Point Integration with Salesforce and Kenan Design & Development of Integration Points and workflows using RH&T, AI/GRS Implementation of highly customizable Bill Imaging Solution Expertise Our Technology Experts could use their global experience to save time & cost by avoiding common errors Value The niche that we delivered to our customer was the quality service which is at par with many of the world’s leading System Integrators, without a premium attached to it’ Flexibility To help our customer win, we executed projects of various sizes both Onsite & Offshore. Unique Proposition

Kenan USA Diksha Case Study

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Kenan USA Diksha Case Study

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Page 1: Kenan USA Diksha Case Study

Case Study

About US Based Billing Solution Provider▪ Customer is a wholly owned subsidiary of an Alaska based Telecom

Operator which is a top 20 MSO in the U.S.

▪ Focused on underserved Tier 2 and 3 companies

▪ Unique model in hosted billing market

Highlights ▪ Working as strategic partner offering key support functions in

configuration, development and testing

▪ Onsite and offshore support to critical production issues.

▪ Solution Design for Work Point Integration with Salesforce and Kenan

▪ Design & Development of Integration Points and workflows using RH&T, AI/GRS

▪ Implementation of highly customizable Bill Imaging Solution

ExpertiseOur Technology Experts could use their global experience to save time & cost by avoiding common errors

ValueThe niche that we delivered to our customer was the quality service which is at par with many of the world’s leading System Integrators, ‘without a premium attached to it’

FlexibilityTo help our customer win, we executed projects of various sizes both Onsite & Offshore.

Unique Proposition