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Kenan USA Diksha Case Study
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Case Study
About US Based Billing Solution Provider▪ Customer is a wholly owned subsidiary of an Alaska based Telecom
Operator which is a top 20 MSO in the U.S.
▪ Focused on underserved Tier 2 and 3 companies
▪ Unique model in hosted billing market
Highlights ▪ Working as strategic partner offering key support functions in
configuration, development and testing
▪ Onsite and offshore support to critical production issues.
▪ Solution Design for Work Point Integration with Salesforce and Kenan
▪ Design & Development of Integration Points and workflows using RH&T, AI/GRS
▪ Implementation of highly customizable Bill Imaging Solution
ExpertiseOur Technology Experts could use their global experience to save time & cost by avoiding common errors
ValueThe niche that we delivered to our customer was the quality service which is at par with many of the world’s leading System Integrators, ‘without a premium attached to it’
FlexibilityTo help our customer win, we executed projects of various sizes both Onsite & Offshore.
Unique Proposition