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The UX of WebRTC @ArinSime
WebRTC.ventures KrankyGeek Sept 2015
Technology is cool… but users don’t care!
but we can’t stop there! Metaphors are cool too...
Experience Users only care about the
WebRTC provides some Interactions out of the box
@ArinSime KrankyGeek.com 2015
UX Terminology
UX
Micro- Interactions The little stuff that matters
Information Hierarchy Structure and placement convey importance
Feedback Make it obvious what’s happening
Pre-call check
To show or
Φ Φ Φ Φ Φ Φ
not to show your own camera?
Subtle controls for web browsers
Larger Controls for Mobile apps
Mute Flip Camera
Record Exit
Use overlays wisely, and temporarily
Φ Φ Φ
Multiparty placement
Provide feedback before and during
Testing the call quality
Maintain Focus Everything else should be de-emphasized
@ArinSime KrankyGeek.com 2015
Everything matters more with mobile
More than a video tag • Information Hierarcy
• Most important features dominate, don’t distract
• Feedback • Connection status, automatic
downgrades, pre-call screening • Micro-interactions
• Placement/size of controls, following mobile best practices
@ArinSime WebRTC.ventures