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Hi, I’m Holger!

Learn from day one

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Page 1: Learn from day one

Hi, I’m Holger!

Page 2: Learn from day one
Page 3: Learn from day one
Page 4: Learn from day one
Page 5: Learn from day one

HOW TO LEARN FROM POTENTIAL CUSTOMERS

FROM DAY ONE!

!

!

CC-BY [email protected]

Page 6: Learn from day one

– Steve Blank

„A startup is an organization formed to search for a repeatable and scalable business model.“

Page 7: Learn from day one

BUSINESS MODEL = CREATE VALUE

Page 8: Learn from day one

VALUE PROPOSITION

Page 9: Learn from day one

VALUE PROPOSITION (XYZ)

• „We help X do Y doing Z“

Page 10: Learn from day one

VALUE PROPOSITION (CPS)

• Customer:

• Problem:

• Solution:

Page 11: Learn from day one

FORMULATE YOUR VALUE PROPOSITION

• „We help X do Y doing Z“ or „Customer: Problem: Solution:“

• Then read it to the whole groupINTERACTION!

Page 12: Learn from day one

ARE YOU SURE? NO, THESE ARE JUST ASSUMPTIONS.

Page 13: Learn from day one

ASK YOUR CUSTOMERS!

Page 14: Learn from day one

CC-BY-ND https://www.flickr.com/photos/wire_trade_fair/

Page 15: Learn from day one

CC-BY-SA http://en.wikipedia.org/wiki/File:People_engaging_in_conversation.jpg

CC-BA-SA https://www.flickr.com/photos/rorycellan/

CC-BY https://www.flickr.com/photos/vasile23/

Page 16: Learn from day one

BUILD A SIMPLE CRM

Page 17: Learn from day one

HOW TO TALK TO CUSTOMERS?

Page 18: Learn from day one

„I want to learn from you as an expert in electric vehicles.“

Page 19: Learn from day one

„Tell me about how you charge your electric vehicle today.“

Page 20: Learn from day one

„What is the worst thing about that?“

Page 21: Learn from day one

„When was the last time you had that problem?“

Page 22: Learn from day one

„Please tell me more.“

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„What other things are a problem?“

Page 24: Learn from day one

„Can I come back to you when the prototype is ready?“

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„Who else should I talk to?“

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„Thank you.“

Page 27: Learn from day one

RUN EXPERIMENTS

Page 28: Learn from day one

Build

MeasureLearnMetrics

Experiments

New assumptions

Eric Ries: „The lean startup“

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THIS WAS JUST THE START…

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DEVELOP A WHOLE BUSINESS MODEL THAT WAY

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BUSINESS MODEL CANVAS

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BUSINESS MODEL CANVAS

Page 33: Learn from day one

BUSINESS MODEL CANVAS

Page 34: Learn from day one

Most importantly: Get out of the building!

Page 35: Learn from day one

SLIDES AND RESOURCES FOR STARTUP THINKING

bit.ly/suthink

[email protected]