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The presentation, considers how participants of a quality assurance evaluation within Higher Education, can achieve the maximum possible outcome by correctly managing the self-assessment and review processes. Presented at the EDEN 2013 'Joy of Learnimg' conference in Oslo, Norway.
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Learning from PeersAn introduction to peer-review
Anthony F. Camilleri 13th June 2013 – VISIR Session – The Joy of Learning EDEN Conference - OSLO
www.efquel.org
What‘s in a Name?
Audit Expert-Review
Objective Subjective
Precise standards Broad guidelines
Verifies account of client Interprets account of client
Requires detailed knowledge of administrative procedures
Requires detailed knowledge of the subject area concerned
standards-basedreview
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Who is a peer?
• an expert in the field• an expert in what field?• e-learning!• what is e-learning?
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Features of an Expert-Peer
experience in course design and delivery
familiar with best-practice
comparative perspective
sense of missionnatural communicator
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A reviewer is a communicator
University
AgencyReview Team
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Inter-subjectivity
• different subjective perceptions, taken from different viewpoints, give an objective view of reality
• the quality basis of an external review• requires consensus
consensus is not a diplomatic nicetybut an essential pre-requisite of quality
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Learning from
self-assessment
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There is no such thingas objective quality
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How to learn from self-assessment1. Read the quality standard2. Understand the quality standard3. Ask Questions4. DO NOT fill it in5. Discuss it – with all stakeholders in the institution
a. How do we meet the standard?b. What can we do better?c. Does it apply in all areas?
6. Discuss it some more – do some implementation7. Have you internalised standard?8. Now fill in the questionnaire
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A look at the Quality Cycle
• Do• Check
• Plan• Act
アクション
計画
実行チェック
CHECK should be read as STUDYin English Check implies ‚to hold back‘(Deming, 1980)
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A Need to Prioritise
• Do• Check
• Plan• Act
アクション
計画
実行チェック
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Be Honest
„Most Quality Managers are Magicians“
Look Here
don‘t look here!
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What will self-assessment produce• A time to think, communicate and strategize• A better understanding of institutional
processes• An overview of where we are and hopefully
where we need to go
• A report
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Learning from
peer-review
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TheShow-Off
ThePolitician
TheGrumpy
TheBored
Don’t be one of these people….
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How to approach a peer-review
• Understand the purpose of the review
• Understand your role in the review– Your impressions– Of your part in the instituion
• Be candid and informative• Don’t try to hide things (you’ll be
caught)
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Main result of peer-review
an external evaluation of your institutional quality
(procedures)
a report
a certificate
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Run the cycle again
• Do• Check
• Plan• Act
アクション
計画
実行チェック
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Remember
NO process is without errors
There is ALWAYS room for improvement
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What to do with the report
1. Read the report2. Understand the report3. Ask Questions4. Discuss it – with all stakeholders in the institution
a. What did we miss in our Self-Assessment?b. Have our assumptions been confirmed or refuted?c. How can we do it better
5. Discuss it some more – do some implementation6. Have you internalised the recommendations?7. Now start the cycle again.
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THANK-YOUfor your attention
Feedback is welcome!
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13th June 2013 – VISIR Session – The Joy of Learning EDEN Conference - OSLOwww.efquel.org
„Learning from Peers: An introduction to peer review“
Anthony F. [email protected]://www.slideshare.net/anthonycamilleri/
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