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The Mobile Internet Because every customer is mobile Foad Fadaghi – Research Director & Principal Analyst for Mobility and Media, Telsyte Dan Swan – Head of Client Services & Operations, Mogeneration Ian Farmer – Digital Strategist, Webling Interactive Moderated by Paul Wallbank

Let's Talk Business - Mobile Internet 07.06.11

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Two-thirds of Australians own smartphones and are accessing the web, watching video, engaging mobile apps, using location marking services, and accepting advertising in return for content.

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Page 1: Let's Talk Business - Mobile Internet 07.06.11

The Mobile InternetBecause every customer is mobile

Foad Fadaghi – Research Director & Principal Analyst for Mobility and Media, Telsyte

Dan Swan – Head of Client Services & Operations, Mogeneration

Ian Farmer – Digital Strategist, Webling Interactive

Moderated by Paul Wallbank

Page 2: Let's Talk Business - Mobile Internet 07.06.11

Foad Fadaghi - Research Director & Principal Analyst for Mobility and Media, Telsyte

Dan Swan – Head of Client Services & Operations, Mogeneration

Ian Farmer – Digital Strategist, Webling Interactive

Moderated by Paul Wallbank

The Mobile InternetBecause every customer is mobile

Page 3: Let's Talk Business - Mobile Internet 07.06.11

Tablet Digital PublishingMogeneration

Dan Swan

Page 4: Let's Talk Business - Mobile Internet 07.06.11

Why Publish to Tablet?

Tablet trends

‣ 750,000 iPads sold to date with over 1million by end of 2011

‣ PwC Forecast for 5million iPads only by 2015

‣ That’s TWO per household

‣ Android devices coming thick and fast but currently have low numbers – approximately 15-30,000 units shipped/sold

‣ The 10th billion app was downloaded in January 2011, the global app market set to be worth $25 billion by 2015 with Apple’s share 20%

‣ Evolution of data consumption; 3 of the top 10 activities on an iPad; news, magazines and books.

Page 5: Let's Talk Business - Mobile Internet 07.06.11

What publishers ask for

‣ Total control of their brand and their design

‣ Grab the opportunity in the new touch technology

‣ An easy to learn, easy to use process. Leverage skills and workflows that exist in their business already

‣ A cost effective process; with no risky large financial outlays

‣ Rich customer engagement when and where they want it

‣ ROI on digital content

‣ Mogeneration’s Oomph Digital Publishing platform answers this.

Page 6: Let's Talk Business - Mobile Internet 07.06.11

Mogeneration’s Oomph‣ Licensed publishing platform that enables traditional

publishers, corporates and agencies to create beautiful magazine style applications.

‣ Oomph brings words, photos, video, audio, location and touch experiences together using the skills and workflows that exist in your business already

‣ Simplicity - Designers not programmers – no integration needed

‣ No cost of ownership - we take care of software updates, support, new feature releases

‣ Allows you to broaden your brand, create new revenue streams and captivate and engage your audience

Page 7: Let's Talk Business - Mobile Internet 07.06.11

You’re in good company

Page 8: Let's Talk Business - Mobile Internet 07.06.11

Some of our SME’s

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New World of Analytics

‣ Brings a new level of accountability to

publishing

‣ Dashboard view of length and frequency of

Sessions (per day/ week/ month)

‣ Compare App performance against existing content, against similar apps in the same category or across the whole app store

‣ Track journeys & events – what route did they take, what content did they spend the most time on

‣ Did they share info, bookmark it, go to a related website

‣ How long they spend engaging/ interacting with advertising/did they respond to the Brand and/or CTA

Page 10: Let's Talk Business - Mobile Internet 07.06.11

Marketing your App‣ Jump in – make it a priority for your whole business

‣ As with all Digital Media – use the data - measure; analyse; optimise the user content experience

‣ Leverage the HUGE digital distribution networks:

‣ Apple App store – PAID downloads & subscriptions

‣ Google Adwords – Performance driven ads

‣ Social media – Facebook, Twitter, etc all extend your brand and reinforce with CTA “Download & BUY App”

‣ Don’t forget to leverage offline media– print, radio, TV, etc to showcase your apps and content

‣ And finally… It’s all Digital… don’t let the Tablet be as the iPod was to the music industry.

Page 11: Let's Talk Business - Mobile Internet 07.06.11

Future Opportunities/ Challenges‣ Advertising – better targeting, more specific feedback for

media & sales

‣ Learn what type of content, media, CTA’s, etc works in this environment.

‣ Potential to overlay it with audit data.

‣ Create new revenue streams & advertising business models

‣ Track app subscriptions – provide discounted rates, membership discounts.

‣ Paywall creates revenue for digital data that historically was free, safe guarding your skilled workforce and content.

Page 12: Let's Talk Business - Mobile Internet 07.06.11

Contact

Dan Swan Head of Client Service

+61 415 124 [email protected]

Page 13: Let's Talk Business - Mobile Internet 07.06.11

Foad Fadaghi – Research Director & Principal Analyst for Mobility and Media, Telsyte

Dan Swan – Head of Client Services & Operations, Mogeneration

Ian Farmer – Digital Strategist, Webling Interactive

Moderated by Paul Wallbank

The Mobile InternetBecause every customer is mobile

Page 14: Let's Talk Business - Mobile Internet 07.06.11

Webling Interactive

Mobile Marketing for SME’sStrategies for the future of mobile

Ian Farmer Strategy Director Webling

Page 15: Let's Talk Business - Mobile Internet 07.06.11

35% of Smartphone users use an app before getting out of bed

Source: Ericsson ConsumerLab study http://www.ericsson.com/thecompany/our-insights/consumerlab

Page 16: Let's Talk Business - Mobile Internet 07.06.11

ELEMENTS OF A MOBILE STRATEGY

Page 17: Let's Talk Business - Mobile Internet 07.06.11

Mobile Strategy: Branded Entertainment

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Mobile Strategy: Mobile Advertising

• 75% Australians comfortable with mobile ads

• Perceived top benefits- Introduced you to

something new 56%- Helped you learn more

about something 37%

Source: “A Global Perspective on Mobile Advertising”

Consider mobile within advertising mix

Page 19: Let's Talk Business - Mobile Internet 07.06.11

Mobile Strategy: QR codes

• From print, outdoor to online• Extend communications

Page 20: Let's Talk Business - Mobile Internet 07.06.11

Mobile Strategy: Payments

• Ebay

• 2.5 million items via mobile (Aust 2010)

• One every 15 seconds or $2M / week

• 8% of Australian eBay transactions - Mobile

• Selling App - simplified experience

• Mobile commerce in Aust $155 million

• = World in 2009

04/12/2023 20

Does your business allow for m-commerce?

Page 21: Let's Talk Business - Mobile Internet 07.06.11

Mobile Strategy: Twitter

• >40% of tweets published from mobile device• Establishing relationships with key influencers• Mobile communications channel

– “Special 2 for 1 offer today only”

Page 22: Let's Talk Business - Mobile Internet 07.06.11

Mobile Strategy: Podcast / Vodcasts

• Live / pre-corded broadcasts

• Product instruction• What Mobile friendly

content do you have?• Short 2-3 mins

http://www.dailygrape.net

Page 23: Let's Talk Business - Mobile Internet 07.06.11

Mobile Strategy: Places

Page 24: Let's Talk Business - Mobile Internet 07.06.11

Mobile Strategy: Location based marketing

Engaging your existing customers and prospects to leverage online announcements to reward loyalty, and augment word of mouth marketing and referrals.

Page 25: Let's Talk Business - Mobile Internet 07.06.11

Mobile Strategy: Coupons & Deals

Specials & Last min offers

Facebook DEALS – coming soon

•Drive’s measurable foot traffic•Promotes product trial•Socialises deal redemption via facebook

Page 26: Let's Talk Business - Mobile Internet 07.06.11

CASE STUDY : McDonald’s FourSquare day Campaign

• McDonald’s randomly offered $5 and $10 gift cards to users who checked on foursquare day (4/16)

• Results:– Generated 2,865 total check-ins– Increased check-ins by 33%

Page 27: Let's Talk Business - Mobile Internet 07.06.11

SME TAKEAWAYS FOR MOBILE

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Tip # 1: Mobilise your website

Have you logged into your website via your smartphone?

What core information on mobile?

Include Mobile sitemap

Review metrics

Page 29: Let's Talk Business - Mobile Internet 07.06.11

Tip # 2 Stake your claim to places pages

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Tip # 3: Encourage Testimonials, Rate & Reviews

Understand that people will review you, help them

Future mobile web will be dominated by maturing recommendation engines

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Tip # 4: Encourage and reward check-ins

• Is foot-traffic important for your business?

• Recognise the viral effect of the check-in

• Facebook deals launching soon in Aust

• Connect with mayors, ambassadors, leaders, duchesses, chiefs, poobahs and sheriffs.

Page 32: Let's Talk Business - Mobile Internet 07.06.11

Tip #5 Experiment while you can

• Don’t FAIL to LEARN• DO FAIL to LEARN

Page 33: Let's Talk Business - Mobile Internet 07.06.11

Ian [email protected]: @ifarmer

webling interactiveExtraordinary Brand Experiences Online

www.webling.com.au

Page 34: Let's Talk Business - Mobile Internet 07.06.11

Please join us at these upcoming Let’s Talk Business events:

Leadership Exchange – Role models for success Tuesday 19 July

Tickets can be purchased tonight at the registration desk

The Mobile InternetBecause every customer is mobile