Mahesh Varadharajan

Enterprise Agile Consultant

The servant-leader is servant first

Desire to serve, the "servant's heart," is afundamental characteristic of a servant-leader

Then conscious choice brings one toaspire to lead.

What is Servant Leadership?

Servant-first makes sure that otherpeople's highest priority needs arebeing served.

Leader First Vs Servant First

Management Focus Leadership Focus

Tasks / things People

Control Empowerment

Efficiency Effectiveness

Doing things right Doing the right things

Speed Direction

Practices Principles

Command Communication

Management Vs Leadership Focus

Level 4 Vs Level 5 LeadersPersonal Humility + Professional Will

Reference: Jim Collin’s Book – Good to Great

1. Shield the team from interruptions

2. Remove impediment s to progress

3. Communicate Project Vision

4. Carry Food and Water (ie) essential resources a team needs to be productive

Four Primary Duties a leader performs in the role of serving a team:

Honesty - Transparency, admit mistakes openly

Forward-looking – Lead team to understand where they are going

Competent

Inspiring

Modeling Desired Behavior

1. Listening

2. Empathy

3. Healing

4. Awareness

5. Persuasion

6. Conceptualization

7. Foresight

8. Stewardship

9. Commitment to the Growth of People

10. Building Community

Ten Principles of Servant Leadershipby Robert Greenleaf

Look for innovative ways to engage the team in the decision making process like:

• Simple Voting

• Thumbs Up/Down/Sideways

• Jim Highsmith’s Decision Spectrum

• Fist-of-Five Voting

Participatory Decision Models

Simple Voting : For or Against an Idea

Thumbs Up/Down/Sideways

Jim Highsmith’s Decision Spectrum

Fist-of-Five Voting: Advantage of Speed

Situational Leadership Model by Ken Blachard and Paul Hersey

Thank You

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