MAKING THE CLOUD PAY FOR ITSELF

Bill Sturman (CIO)

Feb 2012

• ‘Making the Cloud pay for itself?’

- How much does the Cloud cost?

- How can you recoup the cost?

• Oxford Brookes cloud solutions as an example

AGENDA

MAKING THE CLOUD PAY FOR ITSELF

How much does the Cloud cost? Popular consumer view – it’s free e.g. iPlayer, Mail

Hence the Cloud is already paid for…

The End – Any questions?

But it’s not that simple…

THE COSTS OF THE CLOUD

Consumer cost Connection charge e.g. monthly phone/broadband tariff

Data tariff (don’t mention data roaming charges)

Device cost – laptop, PC, tablet, netbook, phones…

Organisational Cost – ‘Club membership’ Connection/tariff rate – ‘excellent value’ of JANET…

Collective provision of the Cloud

Hardware & Software - Network, wifi, server, social media, VLE

People – skills, development, consultancy

Content and business processes

Oxford Brookes Cloud cost? ‘£a lot’ Most (all in the future?) of IT expenditure – IaaS, PaaS, SaaS

Cost of running all of the business processes using the cloud

Quantifiable but is a simple RoI the right viewpoint (given student market)?

MAKING THE CLOUD PAY FOR ITSELF

Business benefits – ‘investment not a cost’ Driven by customer expectations – ‘one click world’ – easy engagement

1. Innovation Sector leading IT, mobile engagement, BYOD, self service

2. Anytime/anyplace & ‘green agenda’ Staff working from home, in coffee shops, hot desking

Students studying anywhere (international and associate partnerships)

3. Operational excellence – adopt best practice

4. Economic efficiency

Click to buy

OXFORD BROOKES CLOUD EXAMPLES

Email £s saving on Microsoft Exchange

Calendar

‘Docs’ as EDRMS But separate University record system

Hangouts for conferencing But professional video suites & VLE

Sites for Intranet But WCMS for Extranet

Innovation Anytime Op

Excellence

Cost

Efficiency

? Y ? Y

? Y Y Y

Y Y ? ?

Y Y Y ?

Y Y Y ?

GOOGLE

Currently free but…

OXFORD BROOKES CLOUD EXAMPLES

Moodle VLE - 24*7 Hosted & Open Source

Web Content Management Hosted & consolidation

Virtual Desktop/thin client Google Chromebooks

Virtual Data centre But existing infrastructure & DR

Mobile Apps But multiple platforms

Innovation Anytime Op

Excellence

Cost

Efficiency

Y Y Y Y

Y Y Y Y

Y Y Y Y

Y Y Y ?

Y Y Y ?

MAKING THE CLOUD PAY FOR ITSELF

Costs

Cloud membership

People – reskilling & consultancy

Content & business processes

Duplicated IT services

Paying for itself

Cost efficiency?

but

Ease of engagement

Innovation

Anytime/anywhere

Operational excellence

MAKING THE CLOUD PAY FOR ITSELF

The cost of reputational damage?

Security risk

Reliability (Amazon – April 2011)

Robustness & SLAs

Performance e.g. impact of thin

client on networks

Don't refuse to go on an

occasional wild goose chase -

that's what wild geese are for

Achieving competitive advantage?

MAKING THE CLOUD PAY FOR ITSELF

Are you feeling lucky?

Business benefits and the value of innovation

MAKING THE CLOUD PAY FOR ITSELF

Questions ?