Managing Corporate Information Assets with Efficient Enterprise Search & Retrieval

CIGNEX Datamatics Confidential www.cignex.com

Managing Corporate Information Assets with Enterprise Search & Retrieval

Version/Date: Apr’15

Presenter:

Name: Sanket Patel

Email: [email protected]

mailto:[email protected]

CIGNEX Datamatics Confidential www.cignex.com 2

Questions you have about Enterprise Search & Retrieval

How do I implement Enterprise Search & Retrieval for creating value from my

information?

Why spend money on advanced search when I am already using simple search

in my enterprise applications?

Is my critical information secured from unauthorized access in my search

implementation?


• The practice of identifying and enabling specific content across the enterprise to be indexed, searched, and displayed to authorized users.

• ESR can be defined as the use of information retrieval technology for storing, tracking, retrieving, and accessing data within a corporate network.

• It enables the system to search both unstructured and structured data through search queries.

Source: AIIM.org

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Defining Enterprise Search & Retrieval

Enterprise Search

Enterprise Search & Retrieval (ESR)


The Ideal Enterprise Search Solution

Faster Search & Retrieval Increased Productivity

Intelligent Crawling

Increased Sales

Indexing and Semantic Analysis

Compliance with IT Security

Requirements

Benefits


– Basic form of search similar to Google

search

– Input - Search query and parameters

– Output - All instances of resources which has occurrences of search query

– Similar to parametric search with key

difference of allowing users to discover facets about a basic search result

– Users can use these facets as filters to narrow down the results

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Types of Enterprise Search

– Sometimes companies tap into knowledge

repositories that have their own search engine and separate indexing

– If you choose that your ESR systems not re-index again with new sources but rather simply trigger those sources and then return a common results set, this is federated search.

– Input - String of the search query

– Output - Show occurrence of the search string

Parametric Search

Full-text Search

Faceted Search

Federated Search


Challenges in Enterprise Search and Retrieval

• Unauthorized access to sensitive information for users within or outside the company • Forrester’s Sep 2011 report on evaluation of 12 ESR vendors shows that security of

the system when interacting with people or servers or other repositories, is one of the criteria used for performance evaluation of the system.

• Large data sets need specialized tools, processes and approaches to derive valuable insights and action points

• Significant traction in the industry to capture opportunity and provide meaningful solutions for companies

• With the line between structured search and unstructured search beginning to blur, a key challenge is to provide functionalities within each system so that users get exactly what they are looking for

Challenges of Big Data

Single Search System

Security


– A project from the Apache Software Foundation

– Open Source ESR tool which provides a REST-like interface to the range of capabilities expected from a search solution

– Apache projects are collaborative, consensus based, and offer an open software license

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Open Source Enterprise Search & Retrieval Solutions

Apache Lucene Solr


Case Study

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• A leading Japanese semiconductor company with revenue over $5.5 billion and 15,000

employees worldwide

• Replace custom PHP based website with a digital marketing portal to increase online revenue contributions and improve collaboration with customer through personalized online account services

• Rich user experience with faster contextual search results and 360ᵒ parametric search based product view

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Case Study – Solr & MongoDB based Search Solution

Client Overview

Business Need

Key Features



Parametric Search Container

Mobile Site

Resources Images, Documents

Japanese English

Multilingual content for 7 -10 languages

Google Analytics

SITECATALYST

Plugin Stckcheck.com

Cross Reference

Search

Solr Search Engine

MS-SQL Server

Vendor Management

Portal

Custom Design Simulation Tool

Product Catalogs , attributes, FAQs, applications, SEO

keywords, titles Amazon Web

Services

Solr Repository

Site Search Container

MongoDB Scheduler

Solution Architecture


• 200% increase in online revenue within 6 months

– Became # 4 most visited technology site in Japan (moved up from # 158 in 2012 to # 4)

– Reduced page load time from 20-30 seconds to 3-4 seconds

• 25% reduction in technology spend with cloud deployment

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Client Benefits


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Managing Corporate Information Assets with Efficient Enterprise Search & Retrieval