Managing Oracle Clinical, RDC, and TMS User Accounts with Ease

Managing Oracle Clinical, RDC, and TMS User Accounts with Ease

5/1/2013

5/1/2013 Copyright © BioPharm Systems, Inc. 2012. All rights reserved

Welcome and Introduction

› Introduction

– Michelle Engler, Clinical Systems Developer

– With BioPharm Systems since1999

– Contact Information:

• (650) 291-4710

• [email protected]

› Background

– Experience in Development, using many different languages: Perl, C++, PL/SQL, JavaScript, Oracle, AJAX technologies

– Well-versed in Oracle Clinical and Oracle Clinical technologies (including the Data Capture API)

– Background in System Design, FDA 21 CFR Part 11 Compliance, and Quality Assurance

Thank you for taking the time to attend this webinar!

mailto:[email protected]

Accel-Account Manager Overview

› What is Accel-Account Manager?

› What is a Clinical Account?

› New Account Request

› Password Reset

› Accel-Account Manager Features

› Installation and Technology Stack

› Demonstration


What is Accel-Account Manager?


Accel-Account Manager is a web-based system that facilitates the

management of clinical accounts for Oracle Clinical, Remote Data

Capture, and Thesaurus Management System.

What is a Clinical Account?

5/1/2013 Copyright © BioPharm Systems, Inc. 2006. All rights reserved 5

Database

Account

Database Roles

Password Profile

OC Study Access

RDC Study Site Access

Database Operating System

Account

Home Directory

Log Directory

Report Server

Account

Report Directory

SAS Server

Account

SAS Directory

Pro

du

ctio

n

Database

Account

Database Roles

Password Profile

OC Study Access



Account

Home Directory

Log Directory

Report Server

Account

Report Directory

SAS Server

Account

SAS Directory

Test

Database

Account

Database Roles

Password Profile

OC Study Access



Account

Home Directory

Log Directory

Report Server

Account

Report Directory

SAS Server

Account

SAS Directory Dev

elo

pm

ent

A Clinical Account consists of several coordinated accounts, directories,

and settings across multiple severs and databases.



New Account Request as it is Today

Great, I have a new account.

Thank you, all.

Great, I just received notice that

the new account has been

created. I will assign OC Study

Access and RDC Study Site

Access, now.

Dear Database Administrator, Will you please

create the database portions of this new account?

Dear IT Professional, Will you please create the IT

components of this new account?

Dear Support Representative, The database

components of the new account have been created.

May I have an account?

Dear End-User, Your new

account has been created.

I just received a request to create the IT components

of a new account. I will create them now.

Dear Support Representative, The IT components of

the new account have been created.

I just received a support ticket for creating a new

account, better notify the DBA and IT Professional.

Dear Manager, The new account has been created.

I just received a request to create the database

components of a new account. I will create them now.

Great, I heard back from both the IT Professional and

DBA that the account has been created.

Yes, I will log a support ticket

requesting an account

5/1/2013

New Account Request with Accel-Account Manager

May I have an account?

Automatic

Notification of

Credentials

Great, I have a new account.

I will set my password and

security questions.

Yes, I will create the account and

add OC Study/RDC Study Site

Access with Accel-Account

Manager.

Copyright © BioPharm Systems, Inc. 2012. All rights reserved

5/1/2013

Password Reset as it is Today

Oops! I forgot my password.

Will you reset my password?

I just received a support ticket for resetting a

password. I better notify the DBA and IT Professional.

Dear Database Administrator, Will you please reset

the passwords for the database portions of this

account?

Dear IT Professional, Will you please reset the

passwords for the IT components of this account?

I just received a request to reset the password for the

IT components of an account. I will do this now.

Dear Support Representative, The passwords for the

IT components of the new account have been reset.

I just received a request to reset the passwords for the

database components of an account. I will reset them

now.

Dear Support Representative, The passwords for the

database components of the account have been reset.

Yes, I will log a support ticket to

request a password reset

Great, I just received notice that

the password has been reset.

Dear End-User, Your password

has been reset.

Great, I have my new

password and can access

my clinical account again.

Dear Manager, The password has been reset for the

account..


5/1/2013

Password Reset with Accel-Account Manager

Great, my password has

been reset and I can access

my account again.

Oops! I forgot my password. I will reset

it with Accel-Account Manager


Accel-Account Manager for the Administrator

5/1/2013

• Create Clinical Accounts for OC, RDC, and TMS

• Update Clinical Accounts for OC, RDC, and TMS

• Apply Oracle Profile to account

• Grant database roles for an account

• Manage account access to multiple environments from a single page

Manage Accounts

• Reset passwords for several accounts at once

• Lock and disable one or more clinical accounts

Account Maintenance

• Generate Clinical Accounts en masse (from Excel Spreadsheet)

• Grant RDC Study Site Security for users en masse

• Revoke RDC Study Site Security for users en masse

En Masse Features

• Review complete log of account operations

• Review complete log of system generated emails

Logs


Accel-Account Manager for the End User

5/1/2013

• Reset Password

• Set/Reset Security Questions

• Retrieve Username

Manage Account

• Customize Password

• Automatic Lockout after numerous invalid attempts to reset password, use credentials, etc.

Account Security Protection

• Automatic Notification of Account Credentials

• Automatic Notification of important changes being made to account

• Administrator is notified in case of an error with an account, such as an account is locked for excessive invalid attempts to use account

Automatic Notification


Installation and Technology Stack

5/1/2013

Installed on Production Application

Server and in Production Database

(master) within own schema

Configured to control all other

connected environments (e.g. Test

and Dev) from single install

Technology Stack:

ActiveState Perl w/ ModPerl

Apache SSL Web Server

PL/SQL


5/1/2013

Contact Vicky Green (919) 462-6395 work (919) 302-1088 cell [email protected]

Thank You!

mailto:[email protected]