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MemorialCare is a leading nationally recognized, not-for-profit health system with six hospitals in California. MemorialCare’s IT Operations department was responsible for managing and protecting over 150 servers containing patient and business data. Continuous and around the clock data backups were extremely labor intensive and stressing out the IT staff. Backups ran 12 to 18 hours a day and with data vaulting, the total backup window was nearly 24 hours, consuming 200-300 backup tapes per week. Difficulty restoring data from tape was also causing problems.
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© 2009 ExaGrid Systems, Inc.
Jorge CepedaNetwork Engineer
Memorial Care
1
exagrid.com
© 2009 ExaGrid Systems, Inc.
Memorial Care: Background
Not-for-profit health system 6 hospitals in Los Angeles and Orange County, California
IT department made up of 4 campuses Each has its own IT group for local issues
Enterprise group for wide area apps and network issues
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© 2009 ExaGrid Systems, Inc.
Problems
Backups took too long: 150 servers containing patient, business data; total
backup window ~24 hours Problems with tape
200-300 tapes consumed/week Major issues restoring from tape – broken, unreliable
Exchange server too large to vault IT staff spent a week to restore after server crash
Limited number of physical drives to run backups Server bottleneck
exagrid.com
© 2009 ExaGrid Systems, Inc.
Symantec NetBackup
Backup Server
Long Beach
Second Site
Torrance co-location facility
Third Site
Fountain Valley
Backup Server
Memorial Care Environment
Primary SiteExaGrid
Offsite Tapes
Tape Library
exagrid.com
© 2009 ExaGrid Systems, Inc.
Solution
3 ExaGrid systems at 3 locations
Full backups performed from 364 physical/virtual servers
Symantec NetBackup application
exagrid.com
© 2009 ExaGrid Systems, Inc.
Results
Backup times reduced 50%--to 12 hours Near instantaneous restores Replication between two systems
Lets us act as our own DR center Multistreams were possible
12 backup streams at once before With ExaGrid, now running 80
Fit with Green initiative Rack size, 120V power, and GRID scalability saved
buying racks of equipment with more power/cooling Better management of retention policies
exagrid.com
© 2009 ExaGrid Systems, Inc.
Lessons Learned
Avoid use of tape or virtual tapes Multistreaming is possible Avoid differentials by running fulls every day where possible. Ease of use Excellent replication technology No need to manage backups on a daily basis Vaulting to tape from ExaGrid is possible Post-process dedupe technology--excellent for backup windows Post-process enables fast restores Failures are close to none Easy installation—just turn on the appliance Excellent technical support
exagrid.com
© 2009 ExaGrid Systems, Inc. 8
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