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Services Messer Cutting Systems North America | Menomonee Falls, Wisconsin

Messer Cutting Systems - Services

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Page 1: Messer Cutting Systems - Services

ServicesMesser Cutting Systems

North America | Menomonee Falls, Wisconsin

Page 2: Messer Cutting Systems - Services

Our Trained Customer Service Team

• Machine repair and adjustment

• Machine installation supervision

• Installation an commissioning

• Retrofits and repairs

• Inspect and maintain

• Operator and application training

• Product startup support

• Support hotline and Virtual ServiceTM

Page 3: Messer Cutting Systems - Services

Messer Sentry Service

Our preventative maintenance service provides

thorough maintenance checks with our factory

trained service engineers.

• Perform calibrations

• Perform tune-ups

• Perform alignments

• Inspect machine components

• Recommend maintenance

• Identify needed parts

• Observe and verify proper machine operation

• Identify impending failure

Page 4: Messer Cutting Systems - Services

Applications Department

Messer's Applications Department can help you improve cut part quality,

increase consumable life and reduce production costs by providing the

following services:

• Plasma process training

• Oxyfuel process training

• Plasma bevel optimization

• Drilling tapping techniques

• Triple Bevel Oxyfuel techniques

• Fiber Laser training

• Operator/programmer training

• Bevel program training

• Advanced applications

• On-site training

• Training at Messer

• Consumable evaluation

• CAD and nesting training

• Software and machine assistance

through remote support

Page 5: Messer Cutting Systems - Services

Virtual Service™

With a push of a button, our team of experts are able to provide

remote troubleshooting, software upgrades and expert

assistance. Virtual ServiceTM reduces time to resolve problems.

Page 6: Messer Cutting Systems - Services

Retrofits

Our retrofitting department can add or

replace parts to update your machine to

increase machine lifespan.

• Upgrades

• Replacements

• Re-manufacture

• Retrofit of CNC controls, drives,

lifters and height control, torches,

hoses, cables, bearings, ways,

cutting tables, and much more.

Before

After

Page 7: Messer Cutting Systems - Services

Command-Cam

Our PTZ transmitted Command-Cam

lets you view live cutting demonstrations

remotely.

• Optical zoom up to 22x

• Pan angle +/-175°

• Tilt Angle -30° to 90°

Page 8: Messer Cutting Systems - Services

Accuracy

Our machines have the best accuracy

in the industry. We are able to achieve

this through our state-of-the-art tools.

Renishaw QC-10 Ballbar System is

used to measure geometric errors

present in CNC machine tools.

API Radian Laser is a laser measuring

device that maps and delivers real-time

information.