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1 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
EMC HEALTHCARE SOLUTIONS HEALTH IT FOR NEXT-GENERATION CARE DELIVERY Orna Berry, Ph.D., Corporate VP Innovation COEs and R&D Centers, June 2015
2 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Industry Drivers:
• Clinical applications
• Compliance Requirements
– HITECH, EMR MU
– HIPAA, EU Data Directives
• FutureCare-enabling technologies for cloud, Big Data, mobile, & social
Source: IDC /EMC Digital Universe Healthcare Industry Brief
HEALTHCARE DATA GROWING AT 48%% PER YEAR THROUGH 2020
http://www.emc.com/analyst-report/digital-universe-healthcare-vertical-report-ar.pdf
3 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Healthcare Information Generation
Creation
Hospital
Pharmacy
Lab
Ambulatory
Clinic
Research Organization
Public Health
Insurer
Payer
Data
Secure Sharing Collaborative Analysis
Traditional Emerging
Discovery Population Management Business
Intelligence
Research and Business Analytics
4 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
HEALTHCARE BIG DATA ARCHITECTURE DESIGN STORAGE, PROCESSING, & APPLICATION SERVICES FOR THE FUTURE
Ingest Store Analyze Surface Act
Capture data from range of
sources: Legacy / New
Store everything in standardized environment:
tiered, archived / protected
Use Big Data analytics to
discover predictive patterns – clinical /
business ops
Share across the Enterprise – Clinicians, Executives &
Patients
Project future opportunities: ACO,
Patient Engagements,
Growth & Population Health Preparedness
Data Lake
5 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Challenge
Rheumatologists see patients every
three to four months, but symptoms of
rheumatoid arthritis (RA) change on a
weekly or daily basis.
Opportunity
Create a mobile app that generates a
summary report that visually depicts the
changes in joint pain, morning stiffness,
medication, etc.
Solution
MyRATM is an iOS app that enables
patients to easily track their RA
symptoms and share with physicians.
6 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Challenge
Tracking, recording and monitoring blood
glucose readings can be time-consuming and
difficult.
Opportunity
Create a mobile app that minimizes the
possibility of human error from manual
tracking.
Solution
iOS app syncs with 19 meters to
automatically record readings. Users can
email reports to their physician. Other
features include automatic logging, food
database integration, email integration,
Facebook integration, and note-taking.
7 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Real-time alert system for high-risk respiratory patients Customer
Large vertically-integrated healthcare provider
Business Problem
The cost of treating respiratory patients is greatly increased by urgent care visits
Challenges
Identify urgent care risk factors and propose interventions to reduce risk of urgent care visit.
Solution
• Predict risk of acute care encounter using prescription refill history, air quality data, and socioeconomic indicators.
• Build a real-time application for alerting patients and physicians to take preventative action
8 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Predicting Hospital Length of Stay for AMI
Business Problem
Effective scheduling and coordination of patient hospital discharge is hindered by lack of physician or system-based LoS estimates
Challenges
• Accurate LoS requires computationally-intensive aggregation and analysis of a wide variety of data sources
• Currently LoS models have poor granularity and incorporate few features
Solution
• Rapidly created hundreds of features using HAWQ reducing processing time from hours to seconds
• Created LoS ensemble models resulting in a 50% increase in accuracy for customer
• Generated accurate classifiers to predict discharge type
9 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Interactive Application for Feature Generation from Patient Histories to Predict Hospital Readmissions
Business Problem
The expertise and time to create meaningful features for predictive analytics is a major bottleneck in hospital readmission modeling.
Challenges
Create an interactive application that
1. Enables non-technical domain-experts to generate features they believe are meaningful in predicting hospital readmissions
2. Leverage all available data in real-time.
Solution
• Designed an intuitive and interactive web-based app that allows user to input (1) aggregation levels for ICD-9 codes and (2) display summary statistics of the resulting data in the application.
• Created a generalizable, novel and fast approach that aggregates ICD-9 codes, processing hundreds of millions of records in a few minutes.
10 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Healthcare Fraud/Waste/Abuse Detection
Customer Specialty Benefits Management Business Problem Pre-authorization Fraud/Waste/Abuse (FWA) detection. Challenges • Need for real time detection as
retrospective pay and chase approaches are not effective
• No training data labeled by medical professionals as fraudulent or wasteful
• Solution needs to incorporate real time ordering physician data to patient history and physician profile data
Solution
• Built models to predict physician responses to triage deviations from expected responses
• 600 models with custom feature sets trained in 3 minutes
11 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Constituent Segmentation Customer
A major health insurance company
Business Problem
The company, in its analytics infancy, needed a foundational study to learn more about the consumers and providers it serves
Challenges
• They had no way of connecting data across lines of business
• There was no explicit data on profitability of consumers or providers
Solution
• Created keys to connect information across LOBs
• Clustered both the consumer and provider bases to learn about their makeup and preferences
12 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
8th International Conference on Health Informatics (HealthINF 2015) http://www.fandry.net/pub/ANDRY_ET_AL_HealthINF15.pdf
13 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Challenge
‘Expertise gap’ towards building an app that
would make it easy for caregivers to get
involved in caregiving activities for aging
parents and special needs children.
Opportunity
Leverage our expertise and agile
development process to release an app that
aligns with InvolveCare’s goals and timelines.
Solution
Leverage our expertise and agile
development process to release an app that
aligns with InvolveCare’s goals and timelines.
“We were able to do two things with Pivotal Labs – first, create social tools including commenting, audio recording and pictures for every single interaction that occurs in the app, and second, add contextual follow-up events based on prior user interactions. That’s hard to do, but Pivotal Labs made it look easy.”
- David S. Williams, CoFounder
14 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Predicting Unplanned Transfers to ICU Using Patient History, Monitor Feeds and Hospital Data
Customer
Large Hospital Network
Business Problem
Using granular physiological and operational data predict which encounters may have an unplanned visit to the ICU unit.
Challenges
There is a well-performing logistic regression model that has a handful of features. The goal is to improve the existing model by
• Exploring the new data sources quickly and identify areas of interest
• Engineering new features
• Experimenting with different model forms
Solution • Produced a significantly more accurate
model to predict unplanned transfers to ICU
• Engineered 60+ features utilized in this model and applicable to other models
• Created insightful visualizations that determine what features would be of interest
15 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Forensic Accounting to detect Fraud/Waste/Abuse Customer Large vertically-integrated healthcare provider Business Problem Fraud and waste in accounts payable is common in any large, geographically-distributed company. Detecting fraudulent invoicing, errors resulting in duplicate payments and wasteful purchasing behavior is necessary to avoid loss of revenue. Challenges Traditional approaches apply rules to filter and flag transactions that resemble prior fraudulent or wasteful activity and fail to identify new anomalies Tracking activity is difficult due to large number of transactions and variety of vendors
Solution
• Build approaches to use fuzzy string matching for smarter detection of duplicate invoicing or entries
• Identify related vendor networks (e.g. company acquisitions) to build invoicing baseline behavior for anomaly detection
• Leverage Benford’s law to identify falsified invoices
• Build similarity models between business units using purchasing behavior profiles to detect anomalies (and wasteful) purchasing patterns
R1216035 RI216035
217092011 2171092011
9136S0900043 9316S0900043
Invoice ID Matching Invoice ID
16 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Cross Channel Engagement Model Customer
A major health insurance company
Business Problem
Each call to the call center has a significant cost. Our customer has made a considerable investment to provide capabilities on their website so that members can self serve.
Problem Statement
For a web session predict the propensity to call the call center within 24 hours conditioned on the characteristics of the web visit, engagement history of the member, and member profile
Challenges
Unstructured text data requires considerable preprocessing
Solution
Engineered features to capture the browsing experience, user engagement preferences, and member profile
Built a model to predict propensity to call
Created a topic model based on the call logs to learn what these customers were calling about to identify areas
17 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
RNA Sequencing
Customer
Translational Pathology Department of a University
Business Problem
Reducing time spent on processing and analyzing RNA sequences
Challenges
The center identified three bottleneck steps in their RNA sequencing pipeline: Alignment, splice junction detection, and gene level expression
Solution
Algorithms implemented in UAP are three times faster than the client’s existing platform.
In addition to improving the algorithm run time, we identified modifications to the method capable of improving prediction on short exons.
18 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
HEALTHCARE PROVIDER SPENDING IN FUTURECARE TECH INCREASING IN 2015
46% say by 10% or more
46% say by 10% or more
How do you expect your 2015 IT spending to change for each of the following areas?
MOBILE
72% say increase
BIG DATA
67% say increase
CLOUD
62% say increase
SOCIAL
60% say increase
43% say by 10% or more
35% say by 10% or more
FutureCare: Cloud, Big Data, Mobile and Social Optimize the EMR,” MeriTalk/EMC
Study with 151 Health IT Leaders www.TransformHealthIT.com/FutureCare
19 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
EMC COMPETENCIES TO ACCELERATE NEXT-GENERATION CARE DELIVERY
Remove Silos and Reduce Cost With a
Secure 360° Patient View
Address Patient Care Needs With Greater Agility
Keep Integrated
Practice Units in Sync
Enable Predictive Care & Better Population Health Outcomes
Advanced Medical
Imaging
Patient Data Intelligence
Healthcare Hybrid Cloud
EMR Optimization
H
20 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
EMC HEALTHCARE SOLUTIONS
ENTERPRISE GRC AND SECURITY
ADVANCED CONSULTING AND PROFESSIONAL SERVICES
CONVERGED INFRASTRUCTURE AND DATA PROTECTION
ADVANCED MEDICAL IMAGING
PACS
Storage VNA
DICOM VNA
Research Workloads
EMR OPTIMIZATION
Application Certified Solutions
Next-Generation Storage
Content-enabled EMR
Clinical Archive
HEALTHCARE HYBRID CLOUD
Infrastructure Transformation
Application Transformation
Operating Model Transformation
Service Provider Ecosystem
PATIENT DATA INTELLIGENCE
Clinical & Operational Analytics
Healthcare Data Lakes
Enterprise Analytics Strategy
21 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
TRENDS & CHALLENGES THE EMC ADVANTAGE
Access to images by collaborating clinical departments and caregivers at the point of care.
Increased use of telemedicine requires fast, secure sharing of medical images.
Control of rising medical imaging costs.
Ability to share diagnostic images easily, securely, and cost effectively.
Strategic partnerships with integrated PACS and VNA applications.
Best-in-class infrastructure to consolidate, virtualize, store, and safely share medical images.
ADVANCED MEDICAL IMAGING SHORTEN TIME TO DEFINITIVE DIAGNOSIS
IMAGE DATA MANAGEMENT INCREASES POINT-OF-CARE ACCESS AT LOWER COST
• PACS
• Storage VNA
• DICOM VNA
• Research Workloads
22 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
ADVANCED IMAGING ARCHITECTURE RELIABLY DELIVER IMAGES AT THE POINT-OF-CARE
APPLIANCE
Viewer VM
PACS VNA VM
CloudArray VM
Converged Infrastructure Compute, Network Storage
HEALTHCARE PROVIDER LOCATION
Hypervisor
CLOUD SERVICE PROVIDER
DR ARCHIVE
Geo-Dispersed Object Archive
A-sync replication
EHR Modality
On-Prem Scale out NAS Shared
Cache 1 or 2
Database & Cache 1 Storage
CloudArray Gateway converts
Block/file to Object
Archive Storage Object on Isilon
or ECS
+ +
Object API Storage Extension
23 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Challenges
Images from several departments not feeding into EMR
Clinician workflow suffering from lack of universal viewer
Large silos of non-DICOM data and pathology images across the system
Solutions VNA scorecard and selection: EMC Healthcare Consulting
Long term archive: Isilon scale out storage
Vendor Neutral Archive: TeraMedica
Results
Incorporated all images across the enterprise into a universal archive
Epic Hyperspace has been image enabled with all patient images
Avoided future data migrations with scale out storage
Improved workflow with deployment of universal viewer
Secure access to common images to improve workflow
NEW YORK ACADEMIC MEDICAL CENTER CREATES ENTERPRISE UNIVERSAL ARCHIVE THAT LOWERS COST
ADVANCED MEDICAL IMAGING CUSTOMER SUCCESS
24 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
REDUCE COSTS, IMPROVE CARE COLLABORATION AND DELIVERY
TRENDS & CHALLENGES THE EMC ADVANTAGE
Increasing service level demands for mission-critical applications to enable a single patient view at the time of care.
Growing need to reduce operational costs and avoid data breaches.
Increasing demands on IT to support EMR Meaningful Use Stage Two & Three.
Industry-proven healthcare infrastructure.
Secure, integrated, real-time data at the point-of-care.
High performance all-flash solutions with inline database and VDI deduplication.
EMR OPTIMIZATION PROVIDE PHYSICIAN ACCESS TO 360° PATIENT VIEW
• Application Certified Solutions
• Next-Generation Storage
• Content-enabled EMR
• Enterprise App Decommissioning
25 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
SHARE PATIENT INFORMATION ACROSS SILOS QUICKLY & SECURELY
EMC SOLUTIONS FOR EMR OPTIMIZATION
CONVERGED INFRASTRUCTURE
ENTERPRISE
Next-Gen Scale,
Performance,
and Availability for
Expanding EMR
Environments
FLASH
High Performance
All-Flash Powered
with Inline
Deduplication
for Database and
VDI Environments
DATA
PROTECTION
Integrated, Highly
Scalable Data
Protection with
Deduplication for
Clinical and Enterprise
Application Use Cases
SCALE-OUT
ARCHIVE
Scale-out Storage
with Built-In
Data Protection and
WORM for Long Term
Storage for Blob and
Content Systems
CONTENT
AND IMAGE
ENABLEMENT
Powerful Content
Integration
to Image-Enable
and Power
Legacy Application
Decommissioning
26 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
• Strategy for prioritizing and planning retirements
• Trusted environment
– Maintains chain of custody
– Provides date based retention and legal hold
– Future Proof XML format
• Dynamic reporting and search capabilities
– Multiple applications
– Multiple data stores
• Comprehensive product implementation, training & knowledge transfer establish ongoing service
ENTERPRISE APPLICATION DECOMMISSIONING SOLUTIONS
Unstructured Structured
ARCHIVE SERVICES
INGESTION MANAGEMENT
InfoArchive/xDB
ARCHIVE STORAGE
DDS GUI
ENTERPRISE ARCHIVE SYSTEM
LEGACY APPLICATIONS
DATA ACCESS
27 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
EMR OPTIMIZATION
Challenges
Legacy applications consuming IT resources and budget
Needed to retire, re-platform, and migrate legacy clinical applications into a single EMR
Solutions
Utilized Content Enabled EMR—Connector for Epic and Healthcare Integration Portfolio (HIP) solutions to provide access within Hyperspace to records ingested from other systems and facilitate sharing across the system.
Deployed Clinical Archiving solution to store—and make accessible within Hyperspace—legacy clinical data and documents that could not be loaded directly into EMR
Results
Nine month ROI with annual savings over $2M
Full EMR integration to create 360° patient view
Streamline Clinical Workflow with secure EMR Access
NE HEALTHCARE SYSTEM SAVES $2M/YEAR WITH APPLICATION DECOMMISSIONING
CUSTOMER SUCCESS
28 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
EMC FEDERATION: THE POWER OF “AND” DELIVERING SOLUTIONS AND CHOICE FOR HEALTHCARE
INFORMATION STORAGE & PROTECTION INFORMATION INTELLIGENCE
SOFTWARE-DEFINED DATA CENTER HYBRID CLOUD
END USER COMPUTING
BIG DATA SOLUTIONS
PLATFORM AS A SERVICE AGILE APPLICATION DEVELOPMENT
IDENTITY, SECURITY ANALYTICS,
GRC
ENTERPRISE DATA CENTER
PARTNERS
VCLOUD AIR
CONVERGED INFRASTRUCTURE
HEALTHCARE ISV PARTNERS
SERVICE PROVIDERS
INFORMATION CREATION
INFORMATION ANALYSIS
INFORMATION SHARING
29 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
TRENDS & CHALLENGES THE EMC ADVANTAGE
Need to reduce IT costs coming from lower reimbursement rates.
Align demands of the business with ability to supply services from IT.
Greater data from growing use of mobile and IoT devices.
Trusted enterprise hybrid cloud specially designed for healthcare provider workloads
Complete, secure solution across every layer of IT.
ITaaS operations in a secure, scalable, collaborative environment.
H HYBRID CLOUD FOR HEALTHCARE INCREASE ORGANIZATIONAL AGILITY
BECOME A BROKER OF TRUSTED IT SERVICES
• Infrastructure Transformation
• Application Transformation
• Operating Model Transformation
• Service Provider Ecosystem
30 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
HYBRID CLOUD FOR HEALTHCARE BALANCE CLINICAL AND BUSINESS WORKLOADS
Clinician Portal
FILE BLOCK
VM VM VM VM VM
vRealize Automation
APP APP APP APP
Care Systems Analytics
SP Partners
Integrated Provisioning, Backup, DR, HA
VSAN ScaleIO
vSphere OBJECT/ HDFS
ViPR SRM
vRealize Operations
vROps
Log Insight
RECOVERPOINT
VPLEX
Admin Portal
Data Lake
Population Health Genomics
VM
OS
VM
OS
VM
OS
VM
OS
VMWARE VCLOUD AIR
H
31 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
HYBRID CLOUD FOR HEALTHCARE CUSTOMER SUCCESS
NATIONAL SYSTEM REDUCED TIME-TO-PROVISION FROM MONTHS TO MINUTES
Challenges Increasing cost and competitive pressures from Affordable Care Act
Running out of Data Center space, power and cooling — only 20% virtualized
Solutions
Consulting, design, and implementation — prototype to production in less than one year
Vblock, vCloud automation, Data Domain/Avamar backup
Self-serve portal with automated provisioning: x86 VMs, Windows/Linux OS, SQL/Oracle DB, IIS/WebSphere middleware
Clickable options for: HA/DR, Backup-as-a-Service, HIPAA/PHI protection. Operation by EMC/VCE Managed Services
Results Reduced time-to-provision from ~9 months to ~20 minutes
Accelerated virtualization to meet goal of 85% virtualization
IT seen as a credible broker of Private & Public Cloud Services
H
32 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
TRENDS & CHALLENGES THE EMC ADVANTAGE
Patient data is growing rapidly: medical images, 24/7 monitoring, clinical research, wearable tech.
Move to pay-for-performance payment models.
Big Data analytics used to improve disease detection and treatment, and population health insights.
EMC Patient Data Intelligence Solutions provide Big Data analytics to:
• Identify use cases to target
• Risk stratify patient populations to reduce readmissions
• Leverage enterprise-wide data to improve both business and care decisions.
PATIENT DATA INTELLIGENCE GAIN ACTIONABLE INSIGHTS TO IMPROVE STANDARD OF CARE
ENABLE CLINICIANS TO IMPROVE CARE OUTCOMES WITH PATIENT DATA ANALYTICS
• Clinical & Operational Analytics
• Healthcare Data Lakes
• Enterprise Analytics Strategy
33 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Healthcare Data Lake Solution Clinical delivery and business operations
ARCHITECTURE Deploy infrastructure for delivery flexibility, efficiency and compliance
INITIATIVES Identify use cases to optimize value propositions
INSIGHTS Accelerate application development to become a predictive enterprise
2
1
3
PATIENT DATA INTELLIGENCE SOLUTIONS ENABLE PREDICTIVE CARE
34 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
PATIENT DATA INTELLIGENCE CUSTOMER SUCCESS
PARTNERS HEALTHCARE AND EMC COLLABORATE ON DATA LAKE
Challenges Speed clinical research developed across the system to clinical setting
Leverage advancing medical imaging capabilities by bringing together separate research activities
Solutions
Deployment of EMC Federation solutions & products. Use of flexible, elastic high performance computing (HPC) in hybrid cloud
Dynamic linking w/ data repositories across Academic Medical Centers
Utilization of data from Epic, imaging, genomic, and continuous instrument feeds
Results
Allows researcher & clinicians to develop insight to improve diagnostics, treatment and the lives of patients
Supports research and clinical activities across the Partners system, breaking down physical barriers for collaboration
35 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
• Prevent breaches to best keep critical healthcare data safe
• Leverage security analytics to stay multiple steps ahead
• Secure data smartly in concert with governance policies
RSA SOLUTIONS HELP SAFEGUARD PHI REDUCE RISK WITH ENTERPRISE SECURITY AND GRC SOLUTONS
ECAT Live Malware
Analysis
ARCHER GRC
SECURITY OPERATIONS
Incidents
SECURITY ANALYTICS
Client
Server
SIEM
CMDB Assets
Discovery DLP
Vulns
Identity
Breaches Projects Risks
Rules | Parsers | Alerts | Feeds | Apps | Directories| Reports & Custom Actions LIVE - THREAT INTELLIGENCE
36 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
EMC SERVICES FOR HEALTHCARE
ADVANCED MEDICAL IMAGING
VNA Package Selection and Deployment
Data Migration Services
Storage Assessments
EMR OPTIMIZATION
Application Rationalization and Archiving
Virtual Clinical Desktop
HEALTHCARE HYBRID CLOUD
Cloud Advisory Services
Maturity-Level Modeling
Adaptivity
PATIENT DATA INTELLIGENCE
Big Data Strategy and Roadmap
Healthcare Data Lakes Visioning Workshop
37 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
SERVICES FOR IT TRANSFORMATION CUSTOMER SUCCESS
MILITARY MEDICAL CENTER ADVANCES ITAAS AND ANALYTICS ROADMAP
Challenges IT was consumed by daily operations and lagging in ITaaS capabilities
IT wanted to demonstrate efficiency, financial transparency, and value to the Mission
Solutions
EMC Consulting IT Transformation Services: IT Transformation Workshop, IaaS Roadmap, Service Catalog, Charter & Ops Plan
Big Data Transformation Services for Medical Education, Training & Research (ETR)
Results
Deploying detailed 2-year Big Data & Analytics Roadmap which enables organization to gain insight and make improvements in ETR
Building Data Lake & User Portal Hub leveraging Pivotal
Created cost model for Service Catalog that enabled IT to quantify value back to the business
38 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
• Over 6,000 Healthcare Providers Worldwide Deploy EMC Infrastructure
• 3,000+ Customers in N. America
• #14 Healthcare Informatics Top Vendors 100 (2014)
• HIMSS Member 16+ Years
• CHIME Member 11+ Years
EMC LEADERSHIP IN HEALTHCARE
2.0%
2.0%
2.0%
2.6%
6.9%
9.3%
18.7%
20.9%
21.5%
54.2%
Storage Market
Penetration
EMC
HP
IBM
Dell
Not Reported
NetApp
HDS
Philips
Alliance
Cisco
Source: HIMSS Analytics, 12/2014
*Respondents were able to select more than one storage vendor, hence percentage total is greater than 100%
39 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
EMC INVESTMENT IN HEALTHCARE
DEDICATED HEALTHCARE TEAM
Hospital CIOs
Partner Managers
Field Teams and Engineering
Support, Delivery, and Services
Solutions Marketing
DEDICATED HEALTHCARE ELAB FACILITY
Latest IT Software and Hardware
Healthcare Test Data
Partner Applications
Dedicated Technical Staff
Healthcare Center of Excellence
40 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
MORE THAN 6,000 HEALTHCARE PROVIDERS WORLDWIDE RELY ON EMC
Dedicated to healthcare worldwide…
Dedicated to solving your toughest data challenges.
41 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
EMC UNIQUE APPROACH FOR HEALTH IT UNPARALLELED FOCUS ON HEALTHCARE BEST PRACTICES
SERVIC
E
PRO
VID
ER
S
ISV
EMC Dedicated Healthcare IT
Personnel, eLab & Services
EMC Federation
Best Health IT That
Supports Next-
Generation Care
Delivery
The Goal
6,000+ EMC Healthcare Customers
EMC Healthcare Partner Ecosystem
CLINICAL APPLICATIONS
HEALTHCARE CLOUD
STRATEGIC ALLIANCES
SOLUTION PARTNERS
42 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
• Innovation Strategy
– Research & Development: 12% Investment
– Technology Acquisitions: 10% Investment
• Financial Strength
• Offerings Aligned With Hottest Tech Trends, Customer Needs
• Market-leading Technology, Products, Services, Support
• World-class, Expanding Partner Ecosystem
• Best Team In IT, 65,000+ Strong
• The Power of “AND”
WHY EMC?
43 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
ENTERPRISE DATA PROTECTION FOR ALL HEALTH SYSTEM DATA FROM ACTIVE-ACTIVE TO ARCHIVE
Data Management
Backup
Archive Disaster Recovery
Availability
EMR Applications
Databases
Cloud Based Applications
VMware vCenter
Protection Storage
Primary Storage
Imaging Applications
Metadata Analytics
Extracting Additional
Value
Test & Dev
Services
Policy Reporting Catalog
Snapshot
44 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Accountable Care
Cut Operational and Legacy Costs – Now!
React Faster To Enable New Growth
Healthcare Customer Business Challenges
New HIT Agenda
Provide Secure Access to Applications and Data Through
Mobile Devices
2 Use Agile Development to Build New Patient-Centric
Applications
Build Data Lakes To Deliver Insights and Applications on
Business, Clinical & Research Data
Move to Software-Defined Data Center Infrastructure and
Expand to Hybrid Clouds
Enable HIPAA With Data-Driven Security and Rapidly
Respond to Threats.
45 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
AD
VA
NC
ED
SEC
UR
ITY
2
SERVIC
E P
RO
VID
ER
EN
TERPRIS
E D
ATA C
EN
TER
Federation View of Solutions
INFORMATION INFRASTRUCTURE CONVERGED INFRASTRUCTURE
Enabling Virtual Healthcare Enterprise Growth
BIG DATA SOLUTIONS PLATFORM AS A SERVICE
AGILE APPLICATION DEVELOPMENT
ENTERPRISE MOBILITY SOFTWARE-DEFINED DATA CENTER
HEALTHCARE APPS PLATFORMS
VIRTUAL WORKSPACE
HEALTHCARE DATA LAKE
SECURITY / COMPLIANCE ANALYTICS
SOFTWARE DEFINED
DATA CENTER
vCloud Hybrid Service
AD
VA
NC
ED
SEC
UR
ITY
46 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Healthcare Solutions Focus Enabling Modernization, Growth and Research Collaboration
SOFTWARE-DEFINED DATA CENTER
All Infrastructure Is Virtualized And Delivered As A Service
Control Of This Data Center Is
Entirely Automated By Software
PLATFORM AS A SERVICE
Pivotal ONE (Pivotal CF & Services)
Pivotal Labs
Cloud-Independent Platform For
Modernizing and Research
Collaboration
VIRTUAL WORKSPACE
Connect Users & Data While
Keeping IT In Control
SECURITY ANALYTICS
Protect Assets and PHI While Managing Compliance (HIPAA) and Consent (IRB)
HEALTHCARE DATA LAKES
Store, Manage & Deliver Value for
ACO and Precision Medicine
Traditional Applications
Next Gen Cloud Apps and Data Collaboration Standards
Based Integration
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Converged Infrastructure
Partners
vCloud Hybrid Service
Hybrid Cloud Managed As One Cloud
Federation Solutions Focus Abstraction Layers Enabling a the New Healthcare Enterprise
PLATFORM AS A SERVICE
SOFTWARE-DEFINED DATA CENTER
VIRTUAL WORKSPACE
BUSINESS DATA LAKE
SECURITY ANALYTICS
vCloud Suite Virtual SAN & NSX Network Virtualization
VMAX, VNX, Isilon, Atmos, Elastic Cloud Storage -> Software Defined Data Services Layer Avamar, Networker, Data Domain, RecoverPoint, VPLEX
Tier 1 Applications RecoverPoint, VPLEX, SRM
Software-Defined Storage VMware Virtual SAN & EMC ECS
Visibility & Automation VASA / VSI / VVOL
Integration Points
Integration Points
SOFTWARE-DEFINED DATA CENTER
VIRTUAL WORKSPACE
Syncplicity XtremIO & ScaleIO
Horizon Workspace AirWatch
Virtual SAN
PLATFORM AS A SERVICE
Pivotal ONE (Pivotal CF & Services)
Pivotal Labs
Security Analytics Identity & Access Mgmt
Governance, Risk, & Compliance SECURITY
ANALYTICS
HEALTHCARE DATA LAKES
Object Storage
Pivotal Big Data Suite Pivotal Data Labs
Traditional Applications
Next Gen Cloud Apps and Data Collaboration Standards
Based Integration
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Proven In Trusted Healthcare IT
15+ Years HIMSS
Membership
10+ Years Membership to CHIME
#13 of Healthcare Informatics
100
Member of Advisory Board
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EMC Is Invested In Health IT
Dedicated Healthcare Staff Partner Managers
Field Teams
Support & Delivery
Marketing Specialist
Dedicated eLab Facility Latest IT SW & HW
Healthcare test data
Partner Applications
Dedicated Technical Staff
50 © Copyright 2014 EMC Corporation. All rights reserved. © Copyright 2014 EMC Corporation. All rights reserved.
Healthcare Global Expansion
• Innovation Hubs
– Skolkovo – Bioinformatics / Genomics Clouds
– Israel – Security Analytics and Information Exchange
– Ireland – Medical Content Management and Imaging
– India – Population Health and Telehealth
– Brazil – Academic Based R&D
• Focused New Business Expansion
– Australia / New Zealand
– South Africa
– Singapore
– Brazil
– Japan
Deep Innovation Resources and International Growth
ANNUAL INNOVATION CHALLENGE
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EMC Healthcare Application Partners Delivering engineered, certified, and pre-integrated solutions
for healthcare providers worldwide
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Healthcare Strategy Summary • Maintain Market Dominance for IT Platforms
• Long Term Commitment to Healthcare ISVs
• Deliver Deep Provider Experience to Our Field
• Aligned Growth With New Businesses Born In the Cloud
• Double Down and Prepare for the Next Wave
– Big Data for Population Health Management
– Translational Research Computing and Bioinformatics
– Fat Data – NGS, Pathology, PACS in the Cloud
• Global Innovation and Expansion
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