Miami - Why is MRO software so complicated

why is MRO software so complicated

…and what does the future hold?

questions, comments & arguments

[email protected]

@conduce

why isn’t MRO software simpler?

@conduce [email protected] questions

@conduce [email protected] comments

the concorde cockpit

@conduce [email protected] arguments

the airbus 380 cockpit

@conduce [email protected] don’t agree?

@conduce [email protected] debate?

@conduce [email protected] what??

@conduce [email protected] wtf??


when did you last hear

this software isn’t complex

enough



we should get the most complex software

money can buy


when did you last hear we’re happy because our

software is so complex



i just want to get aircraft out

of the door




of the door




of the door




of the door

what do i mean by “simpler”?

@conduce [email protected] your 2 cents



its about providing the

right tool for the job….

and nothing else



“perfection is achieved not when there is nothing more

to add, but when there is nothing left to take away.“

Antoine de Sainte-Expury the author of “The Little Prince”

why MRO software isn’t simpler the excuses


…MRO processes are really complex


why MRO software isn’t simpler

People who say “MRO processes are really complex” have never been:


• Rocket scientists • Brain surgeons • Any other kind of surgeon • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list



• Rocket scientists • Brain surgeons • Any other kind of surgeons • Infant school teachers • Enigma code crackers • Inventors of the internet • Astronauts • Mathematicians • Particle physicists • Inventors of automatic anti-sniper systems • Able to programme a VCR • Involved in Middle East peace talks • A UN weapons inspector • Google algorithm designers • Etc Etc… a very long list







…the regulations won’t allow change



…the regulations won’t allow change



where does it say that mro software must be really complex and cannot be made simpler??

…the mro companies are to blame



…the mro companies are to blame



…maybe they don’t know any better

paradigm shift #1


the hard facts for mro companies

people starting work now don’t know

a world without the internet

paradigm shift #2


the hard facts for mro companies

technology is no longer a barrier

…the sales process is to blame



…the sales process is to blame




…the software vendors are to blame











……“well they should!!”

…its too difficult to change



how to make MRO software simpler




its all about the user experience







You are not designing for you, but

designing for your users



don’t design for experts



don’t design by committee



hide stuff



shrink stuff



get rid of stuff

MRO software in the future


work vs play



work vs play



work vs play



work vs play



work vs play



mobilisation not miniaturisation






screen real estate




screen real estate




battery life




network latency




device specific context







native apps vs web apps




iOS vs Android 3




everything on tablets

a shift towards openness






1. open data




1. open data

2. open architecture




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source




1. open data


3. open source

laughable belief #1:


barriers to mass collaboration

mass collaboration benefits OEMs not operators

laughable belief #2:


barriers to mass collaboration

an operator’s data is valuable & shouldn’t be shared

what else is coming?





augmented reality


word lens


plane finder AR


line engineer AR


line engineer AR


line engineer AR


line engineer AR


line engineer AR



augmented reality

metadata tagging



augmented reality

metadata tagging

socialisation of data



augmented reality

metadata tagging


more cloud based software



augmented reality

metadata tagging



the semantic web



augmented reality

metadata tagging



the semantic web

easier integration device specific applications

more mobility less features

lighter weight software

less bloated software

shorter development life cycles

XaaS function specific software



augmented reality

metadata tagging



the semantic web

easier integration device specific applications

more mobility less features

lighter weight software

less bloated software

shorter development life cycles

XaaS function specific software

web 3.0

enterprise 2.0

open source

social media generation become users

hardware no longer matters

geo-location everything

service oriented architecture

html5 & css3

android 3 tablets








if somebody says to you

‘that is impossible’


you should understand their statement to mean….

‘according to my very limited experience and narrow understanding of reality, that’s very unlikely’

your questions

more information…

http://blog.conduce.net

http://uxmag.com

REWORK by Jason Fried & David Heinemeir Hansson

The Visual Display of Quantitative Information by Edward Tufte

thanks to http://lostandtaken.com/ for all the background images

http://thinkvitamin.com

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Miami - Why is MRO software so complicated