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Get the most out of your Microsoft Dynamics CRM solution.
Dedicated support packages based on your needs.
MICROSOFT DYNAMICS® CRM SUPPORT
The benefits of Tisski’s Dynamics CRM support servicesAs well as being a leading Microsoft Partner, at Tisski we pride ourselves on our depth of knowledge when it comes to Customer Relationship Management and the processes and requirements of organisations of all shapes and sizes, and across all sectors. We also understand the need for businesses to be able to get the most out of their Microsoft Dynamics CRM solution at all times. That’s why we have developed a number of support options and packages to ensure that:
• The users of your Microsoft Dynamics CRM solution have access to experienced technical support specialists when they need them.
• Theservicelevelagreement(SLA)inplacefitswithyoursupportrequirements.
• New and existing CRM users can carry out their roles to the best of their ability with access to our dedicated and regularly updated training portal.
• Yourorganisationhasaccesstodedicatedsupportataffordablepricesthatwill ensure that you save time, money and headaches over the long term.
The question that you need to ask yourself is, can we afford NOT to have the right support in place?
Why should you choose Tisski to support your CRM solution?Whether we implemented your Microsoft Dynamics CRM system, or you are coming to us simply to get the day to day technical and training support that you need, the team at Tisski can help. By investing in a support package from Tisski you can be sure that:
• You are working with a leading Microsoft Partner.• The support package you subscribe to is right for your organisation’s and your users’ needs.• You will save money over the long term. When it comes to software, prevention is better –
and cheaper – than cure and we are constantly benchmarking ourselves against our closest competitors.
• You are working with a provider who is committed to ensuring that their support packages give their clients everything they need – we regularly ask for feedback from our clients and this is used to develop support options based on real world requirements.
How would you cope without Microsoft Dynamics® CRM? AlmostallbusinessesthatimplementMicrosoftDynamicsCRMfindthatthesystembecomesakeyelementintheeffectiverunningoftheirsales,marketingandcustomerservicedepartmentsquitequickly.Manyofourclientshavedescribedthesolutionasthebackbonetotheefficientrunning of their customer centric departments.
With this in mind, it makes sense to ensure that you have the right support in place so that you can have the peace of mind that your CRM solution will run smoothly on a day to day basis and continuetoofferkeybenefitstoyourbusiness.
Tofindoutmoreaboutoursupportpackages, contact the team at Tisski today on 0247 7712050 or email [email protected].
ESSENTIALIncredibleasitmayseem,Tisskioffersmore, much more than other providers…
With the Essential Microsoft Dynamics CRM support package you get:
• Technical and user support for your custom Microsoft Dynamics CRM system
• Industry leading SLAs• Free access to the Tisski CRM
training portal which is full of useful advice, hints and tips
• Free access to new user CRM training sessions.
All this from only £9.00/user/month.
PREMIUMPremium Microsoft Dynamics CRM Support inclides all the ‘Essential’ support components + so much more…
You get:
• Technical and user support for your custom Microsoft Dynamics CRM system
• Backed by industry leading SLAs• Free access to the Tisski CRM
training portal which is full of useful advice, hints and tips
• Free access to new user CRM training sessions.
+Your own dedicated Virtual CRM Administrator who will:
• Manage your users, teams and security roles
• Customiseyourformsandfields• Build dashboards, views and charts
for you• Configureworkflowsandbusiness
processes for you• Import and export data for you• Provide expert advice, whenever you
need it, so that you get the very most from Microsoft Dynamics CRM.
All of this from just £13.50/user/month.
BESPOKEOnesizedoesn’talwaysfitall,that’swhyweofferafullBespokeSupportpackage:
• Tell us what you need and we will customiseanaffordablepackagetosuit your unique requirements
• Mix and match existing packages, i.e. take our Premium support and add any additional support that you require…
• Be part of our advanced user training sessions, making you experts in utilising Microsoft Dynamics CRM
• Take advantage of discounted project services as and when you need them
• Enjoy marketing campaign support.
Ask for a competitive quote.
www.tisski.com
0247 7712050
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