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MOBILE DO’S & DONT’S A GEO-CENTRIC APPROACH TO MOBILE SUCCESS

Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

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Presenter: Luke Weinman IV, South Shore CVA

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Page 1: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE DO’S & DONT’SA GEO-CENTRIC APPROACH TO MOBILE SUCCESS

Page 2: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

WHO IS THIS GUY?

34 years old

Purdue University Calumet Graduate

Chief Technology Officer

Oversee CRM, CMS, PPC, SEM, SEO, IT and (add acronym here)

12 years with CVA

2 Great Kids!

Wonderful Wife!

Luke Weinman IV

Page 3: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

LIFE WITH MOBILE?

Page 4: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

LIFE WITH MOBILE?

Page 5: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

LIFE WITH MOBILE?

Page 6: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

LIFE WITH MOBILE?

Page 7: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE GROWTH

Page 8: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

CRAZY STATS

Page 9: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

AT DISNEY WORLD!!!

Page 10: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success
Page 11: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

CAN’T IGNORE IT!!!

Page 12: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

A QUOTE

Page 13: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE SEARCH

Page 14: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success
Page 15: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success
Page 16: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success
Page 17: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success
Page 18: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success
Page 19: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE WEB vs. MOBILE APP

Page 20: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE WEB – DONT’S

Don’t assume your site is mobile friendly

Don’t cram too many items on your page

Don’t have impossible navigation

K.I.S.S.

Don’t not exist

Mobile SEO

Page 21: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE WEB – DONT’S

Watch URL shorteners

http://goo.gl/9k8f5z

http://goo.gl/9K8F5Z

Page 22: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE WEB – DO’S

Do know your goals

Do know your audience

Do test you site as a consumer

Do allow for action

People don’t surf on mobile sites, they ACT!

http://thebootstrappersguide.com/images/mobileinfographic-900.jpg

Page 23: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

DO’s

http://thebootstrappersguide.com/images/mobileinfographic-900.jpg

Page 24: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

DOES IT RIGHT

www.pcworld.com

drugs.mobi

Page 25: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

DOES IT RIGHT

www.pcworld.com

mobile.flightstats.com

Page 26: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

DOES IT RIGHT

www.pcworld.com

m.traveltex.com

Page 27: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

DOES IT RIGHT

www.pcworld.com

m.youtube.com

google.com

m.zoho.com

Page 28: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

WHERE DO I GET ONE - MOBILE

fiddlefly.com

dudamobile.com

google.com

simpleviewinc.com

Page 29: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE WEB & SEO

Google used to pass the rankings of your main site to your mobile, but now it is going to have to rank on its own,

Hummingbird Update -shifts search to more conversational phrases instead of focusing on particular words in a search

Page 30: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

MOBILE WEB & SEO

1. Be A Search Psychologist

2. Think Social-first, Mobile-second

3. Know Where Mobile Searches Are Going

4. Size Matters

5.

6. Link Location Matters

7. -to-Call

8. Use Rich Content Sparingly

9. Apps vs. Mobile Friendly: Intent Matters

10. Embrace Search Engine Crawlers

http://searchengineland.com/10-simple-tips-for-effective-mobile-seo-129100

Page 31: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

APPS

Page 32: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

APPS - STATS

http://thebootstrappersguide.com/images/mobileinfographic-900.jpg

Page 33: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

APPS - STATS

http://www.digitalbuzzblog.com/infographic-2013-mobile-growth-statistics/

Page 34: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

APPS – CONS

More costly investment

Updating is done through multiple channels

Typically lots of maintenance

Multiple versions needed

Requires user to feel “safe” to download

Typically user needs to search for app

Special promotions needed

Page 35: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

APPS – PROS

Apps can push messages

Internet not required

Usually Perform Faster on Device

Large Audience

Great with large customer base

Increase engagement

Builds customer loyalty

Users typically spend more time on apps

People are downloading more than ever

Page 36: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

#5

http://www.nielsen.com/us/en/newswire/2012/state-of-the-appnation-%C3%A2%C2%80%C2%93-a-year-of-change-and-growth-in-u-s-smartphones.html

Page 37: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

#4

http://www.nielsen.com/us/en/newswire/2012/state-of-the-appnation-%C3%A2%C2%80%C2%93-a-year-of-change-and-growth-in-u-s-smartphones.html

Page 38: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

#3

http://www.nielsen.com/us/en/newswire/2012/state-of-the-appnation-%C3%A2%C2%80%C2%93-a-year-of-change-and-growth-in-u-s-smartphones.html

Page 39: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

#2

http://www.nielsen.com/us/en/newswire/2012/state-of-the-appnation-%C3%A2%C2%80%C2%93-a-year-of-change-and-growth-in-u-s-smartphones.html

Page 40: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

#1

http://www.nielsen.com/us/en/newswire/2012/state-of-the-appnation-%C3%A2%C2%80%C2%93-a-year-of-change-and-growth-in-u-s-smartphones.html

Page 41: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

#1 USED

Page 42: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

GOOGLE PLACES

Page 43: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

How do you create a Google place?• Google “Claim Google Place”

GOOGLE PLACES

Page 44: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

APPS – WHERE DO I GET ONE

widgetbox

Mippin

the app builder

Page 45: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

DO I NEED ONE

Page 46: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SITUATION

THE PROBLEM

Page 47: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SITUATION

THE PROBLEM

Page 48: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SITUATION

THE PROBLEM

Page 49: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 50: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 51: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 52: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 53: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 54: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 55: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 56: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 57: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 58: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 59: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 60: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Subcategory

City

Price

Keyword

Distance

Page 61: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 62: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 63: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 64: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 65: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

SOLUTION

A Smarter Mobile Site

Page 66: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

RESULTS – 6 Month Comparison

May October Visits

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

50,000

2012

2013

2,592

49,093

1,794% Increase

Page 67: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

GEO-CENTRIC - SUMMARY

A Smarter Mobile Site

Addresses in market & out of market.

Limits confusion on where businesses are located.

Visitors can see how close other cities are in

relation to where they are located.

Offers additional filtering features:

subcategories, cities, price, & keywords

Multiple sorting options:

map, alpha & distance

Page 68: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

WHERE IS MOBILE GOING?

Page 69: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

QR CODES ARE DEAD?

I don’t think so, but…

Misused – Yes!

Too much work?

Page 70: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

QR CODES ARE DEAD?

Page 71: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

AUGMENTED REALITY

Page 72: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

NFC

Page 73: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

NFC

Page 74: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

NFC

Page 75: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

DO I NEED ONE

Page 76: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

QUESTIONS

Page 77: Mobile Do’s and Don’ts – A Geo-Centric Approach to Mobile Success

Chief Technology Officer

South Shore Convention & Visitors Authority

7770 Corinne Drive

Hammond, IN 46323

[email protected]

219-989-7770 ext. 2225

Luke Weinman IV