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Using SurveyMonkey Audience, we surveyed smartphone users to get the inside scoop on mobile trends in 2014 and to see if the trend extends to tablets.
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MobileTrendsintheWorkplace2014
1/29
Q1Whichofthefollowingbestdescribestheprincipalindustryofyourorganization?
Answered:635 Skipped:0
MobileTrendsintheWorkplace2014
2/29
Advertising&Marketing
Agriculture
Airlines&Aerospace...
Automotive
BusinessSupport&...
Construction,Machinery,a...
Education
Entertainment&Leisure
Finance&Financial...
Food&Beverages
Government
Healthcare&Pharmaceuticals
Insurance
Manufacturing
Nonprofit
Retail&Consumer...
RealEstate
Telecommunications,...
Utilities,Energy,and...
0% 20% 40% 60% 80% 100%
MobileTrendsintheWorkplace2014
3/29
3.15% 20
1.26% 8
1.42% 9
1.42% 9
2.99% 19
2.52% 16
15.43% 98
4.88% 31
3.31% 21
5.35% 34
8.66% 55
14.96% 95
1.89% 12
4.57% 29
11.34% 72
5.98% 38
2.99% 19
5.83% 37
2.05% 13
Total 635
AnswerChoices Responses
Advertising&Marketing
Agriculture
Airl ines&Aerospace(inc ludingDefense)
Automotive
BusinessSupport&Logistics
Construction,Machinery,andHomes
Education
Entertainment&Leisure
Finance&FinancialServices
Food&Beverages
Government
Healthcare&Pharmaceuticals
Insurance
Manufacturing
Nonprofit
Retail&ConsumerDurables
RealEstate
Telecommunications,Technology,Internet&Electronics
Util i ties,Energy,andExtraction
MobileTrendsintheWorkplace2014
4/29
79.53% 505
16.38% 104
1.26% 8
0.79% 5
2.05% 13
Q2Howmanymobilephonesdoyoucurrentlyuse?Answered:635 Skipped:0
Total 635
1
2
3
4
5+
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
1
2
3
4
5+
MobileTrendsintheWorkplace2014
5/29
13.07% 83
40.79% 259
29.29% 186
7.40% 47
9.45% 60
Q3Whatdoyouuseyourmobilephoneformost?
Answered:635 Skipped:0
Total 635
Messaging(e.g.,BBM,...
Phonecalls
SurfingtheInternet
Usingapps
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Messaging(e.g.,BBM,iMessageortexting)
Phonecalls
SurfingtheInternet
Usingapps
MobileTrendsintheWorkplace2014
6/29
30.87% 196
1.89% 12
67.24% 427
Q4Doyouuseyourmobilephone(s)forpersonalpurposes,businesspurposes,or
both?Answered:635 Skipped:0
Total 635
Personalpurposes
Businesspurposes
Both
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Personalpurposes
Businesspurposes
Both
MobileTrendsintheWorkplace2014
7/29
56.21% 240
2.11% 9
38.41% 164
2.34% 10
0.94% 4
Q5Ifyoucoulduseonlyonemobilephoneforbothworkandpersonal,whichwould
youwanttouse?Answered:427 Skipped:208
Total 427
iPhone
Blackberry
Androidphone
Windowsphone
Other(pleasespecify)
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
iPhone
Blackberry
Androidphone
Windowsphone
Other(pleasespecify)
MobileTrendsintheWorkplace2014
8/29
54.74% 231
1.90% 8
40.05% 169
2.61% 11
0.71% 3
Q6Whichmobilephonedoyouusemostforpersonalpurposes?
Answered:422 Skipped:213
Total 422
iPhone
Blackberry
Androidphone
Windowsphone
Other(pleasespecify)
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
iPhone
Blackberry
Androidphone
Windowsphone
Other(pleasespecify)
MobileTrendsintheWorkplace2014
9/29
10.66% 45
36.73% 155
29.38% 124
10.19% 43
12.09% 51
0.95% 4
Q7Whatdoyouuseyourpersonalmobilephoneformost?Answered:422 Skipped:213
Total 422
Messaging(e.g.,BBM,...
Phonecalls
SurfingtheInternet
Usingapps
Other(pleasespecify)
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Messaging(e.g.,BBM,iMessageortexting)
Phonecalls
SurfingtheInternet
Usingapps
Other(pleasespecify)
MobileTrendsintheWorkplace2014
10/29
52.30% 227
4.15% 18
38.25% 166
2.07% 9
3.23% 14
Q8Whichmobilephonedoyouusemostforbusinesspurposes?
Answered:434 Skipped:201
Total 434
iPhone
Blackberry
Androidphone
Windowsphone
Other(pleasespecify)
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
iPhone
Blackberry
Androidphone
Windowsphone
Other(pleasespecify)
MobileTrendsintheWorkplace2014
11/29
36.64% 159
17.28% 75
37.10% 161
4.15% 18
2.76% 12
2.07% 9
Q9Whatdoyouuseyourbusinessmobilephoneformost?Answered:434 Skipped:201
Total 434
Messaging(e.g.,BBM,...
Phonecalls
Surfingtheinternet
Usingapps
Other(pleasespecify)
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Messaging(e.g.,BBM,iMessageortexting)
Phonecalls
Surfingtheinternet
Usingapps
Other(pleasespecify)
MobileTrendsintheWorkplace2014
12/29
80.88% 351
19.12% 83
Q10Doesyourworkallowyoutouseanymobilephoneyoulikeforbusiness
purposes?Answered:434 Skipped:201
Total 434
Yes
No
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Yes
No
MobileTrendsintheWorkplace2014
13/29
32.26% 140
67.74% 294
Q11DoesyourworkprovideITsupportforanytypeofmobilephoneyouusefor
businesspurposes?Answered:434 Skipped:201
Total 434
Yes
No
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Yes
No
MobileTrendsintheWorkplace2014
14/29
60.79% 383
39.21% 247
Q12Doyouownoruseatabletcomputer?(iPad,Windowstablet,KindleFire,etc.)
Answered:630 Skipped:5
Total 630
Yes
No
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Yes
No
MobileTrendsintheWorkplace2014
15/29
40% 152
13.68% 52
46.32% 176
Q13Ifyouuseatabletcomputerforbusinesspurposes,doyouuseyour
personaltablet,ordoesyourworkprovideyouwithone?
Answered:380 Skipped:255
Total 380
Iusemypersonaltab...
Myworkprov idesme...
Idon'tuseatabletcompu...
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Iusemypersonaltabletcomputer
Myworkprovidesmewithatabletcomputer
Idon'tuseatabletcomputerforbusinesspurposes
MobileTrendsintheWorkplace2014
16/29
Q14Whichtabletcomputerdoyouprefertoownoruse?(Pleasewriteyouranswer
intheboxbelow.)Answered:380 Skipped:255
MobileTrendsintheWorkplace2014
17/29
29.97% 187
70.03% 437
Q15HaveyoueverownedorregularlyusedaBlackberry?
Answered:624 Skipped:11
Total 624
Yes
No
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Yes
No
MobileTrendsintheWorkplace2014
18/29
8.02% 15
91.98% 172
Q16DoyoustilluseaBlackberry?Answered:187 Skipped:448
Total 187
Yes
No
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Yes
No
MobileTrendsintheWorkplace2014
19/29
1.75% 3
5.26% 9
4.09% 7
6.43% 11
82.46% 141
Q17Whendidyoustopusingit?Answered:171 Skipped:464
Total 171
Lessthan3monthsago
3to6monthsago
7to9monthsago
10to12monthsago
Morethanayearago
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Lessthan3monthsago
3to6monthsago
7to9monthsago
10to12monthsago
Morethanayearago
MobileTrendsintheWorkplace2014
20/29
46.20% 79
51.46% 88
1.75% 3
0.58% 1
Q18Whichtypeofmobilephonedidyouswitchto?
Answered:171 Skipped:464
Total 171
Android
iPhone
Windows
Other(pleasespecify)
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Android
iPhone
Windows
Other(pleasespecify)
MobileTrendsintheWorkplace2014
21/29
4.09% 7
0.58% 1
0% 0
11.70% 20
9.36% 16
6.43% 11
9.36% 16
12.87% 22
45.61% 78
Q19WhydidyoustopusingaBlackberry?Answered:171 Skipped:464
Total 171
Size&weight
Messagingserv ice
Screensize
Keyboard
Connectionspeed
Easytouse
Appmarket
Other(pleasespecify)
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Size&weight
Messagingservice
Screensize
Keyboard
Connectionspeed
Easytouse
Appmarket
Other(pleasespecify)
MobileTrendsintheWorkplace2014
22/29
40% 6
0% 0
6.67% 1
0% 0
26.67% 4
6.67% 1
20% 3
0% 0
Q20WhatfeaturedoyoulikemostabouttheBlackberry?Answered:15 Skipped:620
Total 15
BBM
Size&weight
Screensize
Keyboard
Connectionspeed
Easytouse
Appmarket
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
BBM
Size&weight
Screensize
Keyboard
Connectionspeed
Easytouse
Appmarket
MobileTrendsintheWorkplace2014
23/29
20.84% 94
52.77% 238
26.39% 119
Q21Thisyear,doyouplantoupgradeorswitchyourmobilephone?
Answered:451 Skipped:184
Total 451
Yes
No
Maybe-Ihaven'tdeci...
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Yes
No
Maybe-Ihaven'tdecidedyet
MobileTrendsintheWorkplace2014
24/29
Q22Whichmobilephonedoyouplantoupgradeorswitchtothisyear?(Pleasewriteyouranswerintheboxbelow.)
Answered:93 Skipped:542
MobileTrendsintheWorkplace2014
25/29
48.48% 302
51.52% 321
Q23GenderAnswered:623 Skipped:12
Total 623
Male
Female
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Male
Female
MobileTrendsintheWorkplace2014
26/29
0% 0
25.68% 160
29.37% 183
26.65% 166
18.30% 114
Q24AgeAnswered:623 Skipped:12
Total 623
<18
18-29
30-44
45-60
>60
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
<18
18-29
30-44
45-60
>60
MobileTrendsintheWorkplace2014
27/29
10.95% 68
13.69% 85
30.43% 189
17.71% 110
27.21% 169
Q25HouseholdIncomeAnswered:621 Skipped:14
Total 621
$0-$24,999
$25,000-$49,999
$50,000-$99,999
$100,000-$149,999
$150,000+
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
$0-$24,999
$25,000-$49,999
$50,000-$99,999
$100,000-$149,999
$150,000+
MobileTrendsintheWorkplace2014
28/29
1.45% 9
7.73% 48
26.57% 165
36.39% 226
27.86% 173
Q26EducationAnswered:621 Skipped:14
Total 621
Lessthanhighschooldegree
Highschooldegree
Somecollege
Associateorbachelordegree
Graduatedegree
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
Lessthanhighschooldegree
Highschooldegree
Somecollege
Associateorbachelordegree
Graduatedegree
MobileTrendsintheWorkplace2014
29/29
6.14% 38
12.76% 79
13.89% 86
7.59% 47
15.99% 99
4.36% 27
11.15% 69
8.89% 55
19.22% 119
Q27Location(CensusRegion)Answered:619 Skipped:16
Total 619
NewEngland
MiddleAtlantic
EastNorthCentral
WestNorthCentral
SouthAtlantic
EastSouthCentral
WestSouthCentral
Mountain
Pacific
0% 20% 40% 60% 80% 100%
AnswerChoices Responses
NewEngland
MiddleAtlantic
EastNorthCentral
WestNorthCentral
SouthAtlantic
EastSouthCentral
WestSouthCentral
Mountain
Pacific