MSPs, Help Us Help YOU! Nicole Tanzillo IT Marketing Manager, Spiceworks

1 Get ‘em & keep ‘em.

(clients, that is…)

2 Get your

learnin’ on.

3 Let ‘em show YOU the love.

Show of hands. Are you a…

Part-Time / Moonlighter Full-Time One- (or Two-) Man Shop

Full-Time at Larger MSP Firm

Primary source of income

82%

Supplemental income

18%

For 82% of you, your MSP business is your primary source of income. Result: You’re focused.

1 employee

2 - 5

6-20

21-100 101-250 251-500 500+

Nearly ¾ of you are part of a firm with 5 or fewer employees. Result: You’re lean and mean.

Less than 100 devices

35%

101 to 250 devices

12%

251 to 500 devices

20%

501 to 1,000 devices

12%

More than 1,000 devices

21%

More than ½ of you are responsible for managing 250+ devices. Result: You’re connected.

$0–10k 5%

$10k-50k 25% $50k-150k

17%

$150k-500k 21%

$500k-1M 5%

>$1M 7%

More than ½ of you you influence $50k+ in annual IT spending. Result: You’re influential.

So, here’s what we’re thinking…

What we’ve got. The Community

What we’ve got.

IT Service Provider Directory

SpiceCorps & Spice U

MSP Spotlight (NEW)

What we’re noodling on.

Get ‘Em & Keep ‘Em (Clients, that is…)

Get Your Learnin’ On

Let ‘Em Show You the Love

§  Low-cost self-service banner ads

§  Reseller directory

§  Business mgmt. training (cash flow, etc.)

§  Marketing training (SEO, Google Ads, etc.)

§  Collateral/marketing training

What we’re doing. “Vendor Pages” for MSPs “MSP Match” Pilot Program

§  Match up IT pros with MSPs locally and online

§  Provide standard start-up assistance and build a pipeline of new clients

§  Start with a standard offering and price point

Now it’s your turn. ;)

1.  What would help you most in terms of getting/keeping clients?

2.  What kind of training would you be most interested in?

Thanks a ton!

What comes now? IT Service Provider Directory & Group

MSP Spotlight (NEW)

Help Us Help You

http://community.spiceworks.com/service_providers

http://community.spiceworks.com/group/show/12-it-service-provider

That’s all, folks!