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The cloud has changed the face of technology as we know it. It impacts our daily activities, in and out of the workplace. So what exactly is cloud technology, and how does it affect you? Pete Eichorn, Director of Technology at Texas.gov, will take this technical concept, break it down into plain language, and equip you with the knowledge you need to embrace and move forward with this technology. After this interactive session, here's what you'll know about the cloud: * What it is * How it has changed the technology landscape * Advantages, disadvantages, and risks * Models: public, private, and hybrids * Protecting the integrity of your data * Practical applications: Texas.gov case studies
Citation preview
Cloud Technology: Do you Compute?
Presented by
Pete Eichorn, Director of Technology, Texas.gov
Award-winning, official website for Texas
Self-funded, public/ private partnership
Subsidiary of NIC, the nation's leader in eGovernment
Online & over-the-counter payment solutions
Mobile-optimized online applications
We provide 1,000+ online and over-the-counter services for 230+ government partners
Since inception in 2000, Texas.gov has:
Securely processed 189+ million financial transactions
Collected $27+ billion on behalf of state and local government partners
Contributed $141+ million to the State’s general revenue fund
AGENDA
What?
Where?
Why?And what does cloud mean to me?
How?
Cloud ComputingThe set of disciplines, technologies, and business models used to render IT capabilities as an on-demand, scalable, elastic service >> Joe Martin, Gartner
wi-fi4G
broadband
firewall
http
The cloud has changed the technology landscape.
Why are these free?
freemiuma business model by which a product or service is provided free of charge, but a premium is charged for advanced features, functionality, or virtual goods.
Why cloud is importantit affects how your service is built, how much it costs, how it’s supported, the capabilities you get, and risks you’ll encounter
{define}
storage: disk space
compute: processing power
network: connect to and from cloud
There are different models of cloud technology.
Cloud Computing Types
PublicThe CloudPrivate
Hybrid
On Premise / Internal
Off Premise / 3rd Party
{define}traditional IT
then…maintenance
upgrades
patching
new features
growth
designpurchase
The Public Cloud
traditional order hardware
time to delivery
plan space
installation
capital
expenditure
public cloud admin login
elastic virtual design pay for what you use instant increased capacity operating expense
private cloud
example
Texas.gov / NIC premises
Credit Card Processor
(Visa, Mastercard, AmEx, etc)
send payment info
approve / decline
select “Pay”
checkout
Client website
Texas.govCommonCheckout
(SaaS)
Private cloud
Assumes responsibility for PCI compliance, USAS integration, redundancy, software updates, and more
Hybrid Cloud
combo of traditional, public, and private
privatetraditional public
example
Application & Data
TDCJ OnlineCommissary
Microsoft Azure
Platform (PaaS)
Texas.gov
manages
Microsoft
manages
service models: who does what?
Traditional IT
Infrastructure as a Service
(IaaS)
Platform as a Service
(PaaS)
Software as a
Service (SaaS)Applicatio
ns
Data
OS
Virtualization
Servers
Storage
Networking
Cust
om
er
Manages
Applications
Data
OSCu
stom
er
Man
ag
es
Service ProviderManages
Applications
Data
Cu
stom
er
Man
ag
es
Service ProviderManages
Service ProviderManages
There are advantages & disadvantages to the cloud.
Advantagesoperating vs. capital expense, pay as you go, pay for what you use
configure and purchase online, instant availability
scale up or down with ease
Disadvantages
“Where is my data? Who’s controlling it?”
Cloud Risks
Control Center
Risks: what happens if?
Contract expectations SLAs, terms, audit, security, exit strategy, virtualization
Operations Backups/Recovery, technical operations
Weigh your options
private publichybrid
benefits … promises … risks … challenges
How safe is your data in the cloud?
ASK:How important/sensitive is my data?
What are you doing with my data?
How are your operations people
trained?
How are you audited?
How is your physical access controlled?
Your provider and your data
LOOK FOR:Industry certifications: SSAE 16
Regulatory requirements: HIPAA BAA
FedRAMP certifications
Exit strategy
Your provider and your data
NPR.org: U.S. Army To Scrap $7 Billion In Equipment In Afghanistan - Ginny Fahs
Why cloud is importantit affects how your service is built, how much it costs, how it’s supported, the capabilities you get, and risks you’ll encounter
Learn more
TEXAS.GOV/SOLUTIONS
PCI Compliance
Mobile Strategy
Web Analytics
Social Media Strategies
Agile Project Management
Security
Q & A
Contact: [email protected] | @pkeich