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The Needs of Others Al Razi Masri @jumplogic www.jumplogic.co.uk [email protected]

Needs of Other November2011

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Page 1: Needs of Other November2011

The Needs of OthersAl Razi Masri

@jumplogicwww.jumplogic.co.uk

[email protected]

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Talk Outline● A bit on terminology● Delivering Technology● Appropriate Instructions● Open Documentation

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TerminologyOpen Source Appropriate Technology

What does this mean?

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TerminologyTechnology

Noun:● The application of scientific knowledge for

practical purposes, esp. in industry: "computer technology"; "recycling technologies"

● Machinery and equipment developed from such scientific knowledge

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Terminology Appropriate Technology

Noun:● A flexible and participatory approach to

developing economically viable, regionally applicable and sustainable technology

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For our purposesDefine by goals:

● Targeted at those in poverty● Free to use and modify ● Environmentally, economically, locally sustainable● Sensitive to the needs of the users and local

conditions● Leads to increased income or substantially better

quality of life● Does NOT harm

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Translating to Physical ObjectsFeatures of code:

● Embodied knowledge● Copy and pasting

Features of electronics:● Abstracted diagrams● Build sequence and physical form largely irrelevant

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Delivering Technology● The technology is a means to an end. Not the

end● It takes a lot to get a good invention/idea adopted ● For illiterate populations unreached by mass

media, flyers, brochures, or radio campaigns do not work

● Even then people often like what they are used to● Goal is achieving success as opposed to nominal

functionality

http://blog.paulpolak.com/?p=1111

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Scalable Documentation● Conveying an invention to a single small group is

very different from a large number of large groups ● Needs of each group very different ● All important parts of the delivery chain ● Documents need to meet the needs of each part

of the delivery chain, or at the very least a large chunk of it so that only small segments require extra effort

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Priorities● Can we make a set of instructions suitable for all? ● If not how much can we cover in one step? ● ...and in how few steps can we cover all of the

important stuff?

…............................I'm still figuring this out

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Who uses Instructions?● Different from users of the invention, such as:

➔ Teachers➔ Developers➔ Implementers (builders & maintainers)

● NGO & governmental involvement spans across these three roles

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What are their needs?RESOURCES

HIGH MEDIUM LOW NONE

TEACH

Expert Presenter Trained Presenter Novice presenter

A VERY FREQUENT OCCURENCE

Video Slideshow Posters/OHP

Info Pack Take away booklet Single Reference Booklet

Example Build Protoype/model build Premade model

BUIILD

Website

Infopack Booklet/printout Borrowed photocopy

Expert help (private) Course Second-hand advice

Video Slideshow

CAD model & Schematics Simple Diagrams Sketches

DEVELOP

Source material Compiled material

CAD Model & Schematics

Experience of product Second hand experience Viewed

Multiple builds Few builds One Build

Tech Data Estimations Guesses

Many examples/variants Few Examples/variants One Example

AC

TIV

ITY

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Who makes these instructions?● Right now it's whoever

BUT …..

Many inventors➔ Lack Graphic Design skills➔ Lack CAD skills➔ Are too busy inventing or engaged with other projects➔ Gave up

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Example 1: Warwick University● Called “Technical Release”● Issues:

➔ All in PDFs➔ Hidden in the depth of their website➔ No source material➔ No declaration of license➔ Internal network…....BUT

● Will mail instruction to people in developing countries on request

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Example 2: Made in Kenya● Ikea Style documents● Made by industrial design students● Issues:

➔ No words➔ Are the diagrams comprehensible?

http://www.notechmagazine.com/2011/11/when-low-tech-goes-ikea.html

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Example 3: Appropedia.org● Wiki hosting a range of technologies● Issues:

➔ Many articles incomplete➔ Crowd sourced content, but are the crowds on their

way?➔ Photos and Hyperlinks➔ Reliant on other formats

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What do the Documentors Need?● EVERYTHING!

➔ All of the source material➔ Pre-compiled file formats➔ Compiled files for comparison➔ Fonts and similar (best avoided but not always possible)➔ A way to track revisions

TRANSLATORS - Text kept separate from everything

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Video● Multiple resolution and aspect Ratio● No overlays● No Presenter (Value of the presenter?

Complicates modification)● Narrators (how to make multiple voices feel

normal)● Source Material● Padding and filler (different languages take

different times to say the same thing)

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Video Source Materials● Editing Suite files● Animations (has own source material)● Unedited Footage● Audio● Music● Transcripts & Subtitle Footage● Time Data (unedited video cuts and activities, edited

video cut and activities, and transcript)● Still images

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Other Issues

All comes down to remembering who are the most important people in the whole picture

Assumed Knowledge

Schematical Comprehension

Unfamiliar Priorities

Varying Standards

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The Needs of OthersAl Razi Masri@jumplogic

[email protected]