www.NuvoSys.com

We Focus on Your IT So You Can Focus on Your Business

Agenda

About Us

Data & Voice Network Savings And Improvements

IP PBX Solutions

Remote Support

Introduction to managed services

Thorough Initial Assessment and Asset Management

24/7 Monitoring, Alerting and Reporting

Security Monitoring and Reporting

Automated Preventative Maintenance

Quarterly Business Reviews

Access Control – Governance, Risk & Compliance

Conclusions

About Us

Optimization Self Analysis

Ask yourself; “Are we in control?”

• Financial Performance: Could your network deliver the same performance at a lower cost?

Are you checking regularly for vendor charging errors, e.g. charge before start date,

after cease date, double billing, irregular charges?

Does your payable group constantly fight with your telecom vendor over billing

problems?

Are you paying for dead/unused circuits?

Are your circuits priced correctly?

Are you taking advantage of market versus tariff pricing?

• Physical Performance: Do you have an accurate inventory of your circuit base?

Do you perform crossover and payback studies (aggregation)?

Do you have a network topology and is it up to date?

Have you ever attempted a POP/Data Center re-homing exercise?

Have you ever considered wholesale services, e.g. interconnecting to carrier networks?

Do you have a strategic (5 year) telecom plan?

We Deliver Savings And ImprovementsExpenses, Optimization and Outsourcing

BenefitSave $$ Cash

-

Network Optimization:

-

RecommendationsMigrations

--

ReconciliationNetwork

Grooming Optimization

FinancialPhysical

Analysis

PHASE 2

Review Plan

BenefitSave $$ Cash

Cleanse, Analysis & OverchargeOutsourcing Networks & Services

ReconciliationNetwork MgmtExpense Mgmt

RecommendationsNetwork Services

PHASE 3

Plan Manage

Analysis

Example Deliverables: Phase 1 Telecom Expense

Management: 1. Cleansed and Normalized Inventory and

Invoices to feed into client’s systems.

2. Service Optimization cost savings, e.g. o Rate optimizationo Un-needed serviceso Inefficient purchasing

3. Initial claims and settlement of invoice overcharging and dead circuits/assets

4. Ongoing cost savings from overcharging and dead circuits/assets.

Negotiate claims and service optimization directly with vendors on your behalf.

Phase 2 Network Optimization:1. Proposals for Optimized Financial and

Physical Network Optimization.

2. Managed migration to optimized networks.

Phase 3 Outsourcing Networks and Services:

1. Proposals for Outsourcing Network Management and Expense Management Services to GC

2. Transition to Outsourced Services and realization of initial cost savings.

3. Ongoing operation of Outsourced Services and regular cost savings.

PHASE 1

AnalysisData Preparation &

Reconciliation

Data Preparation & Reconciliation

Review

RecommendationsCleansed Data$$ Cash

Telecom Expense Management:

Plan Settlement:• Claims• Vendor

Negotiations

Regular Updates

Inventory & Invoices for:• Finance• Operations, Planning, …

Save

IP PBX Solutions

Cablevision SIP Product support:• Linksys\Cisco SPA• Microsoft Response Point• Future – Hardware independent

Nuvosys Client Base: Cisco SPA & UCS, Dlink MSRP, Syspine MSRP, MS OCS, Asterisk,

Hosted Asterisk, Avaya, Future-SiemensCisco Select, Asterisk, Avaya, Microsoft Partners

Remote Support

To Increase Productivity & Protect Mission-Critical Data use our remote solutions to increase productivity and enable a flexible working environment by making business resources accessible 24/7 regardless of location.

With Our Remote solutions, we can: • Repair your computers whether the user is at home or in the

office• Enable direct access to network resources from any location.• Predictable subscription payments with no upfront costs. • Benefit from enterprise-class security.

Unmanaged Managed

1) IT problem occurs

2) Discover issue

3) Place phone call for support

4) Description of problem to the best of one’s ability

5) Travel to site, or use remote access to start digging around for cause of problem

6) Diagnose problems

7) Resolve issue

Break/fix method response

Unpredictable fee

1) 24x7x365 Monitoring

2) Alert of potential issue/alert BEFORE or as problem occurs

3) Instant, accurate diagnosis of problem

4) Rapid remote response or instant self-heal process initiated

Proactive response

Fixed monthly fee

Remote view of entire network

Unmanaged vs Managed

Proactive Remote Monitoring Solution

Optimum network visibility

Central Dashboard capability

Help desk services

Security monitoring

Network optimization

Proactive Remote Management Solution

Negotiable, affordable SLA agreements

Score operational performance

Compliance assurance

Performance benchmarks

Reports so you KNOW what has been going on

Monitor & Manage

Thorough Initial Assessment

24/7 monitoring, alerting and reporting

Back Up and Security Monitoring and Reporting

Automated Preventative Maintenance

Business Reviews

Package Contents

Inventory and Initial Assessment

Initial network assessment

Asset inventory management

Detailed network audits

Warranty tracking

Site Security Report Comprehensive summary of all security patches applied Complete summary of all MBSA scans performed Summary of work required to improve site security

Site Performance Report Identifies most heavily-stressed devices at a site Highlights devices that may require immediate upgrades

Site Hardware Summary Report Complete overview of your network and its diversity of equipment Easy identification of obsolete hardware

Initial Network Assessment

Real-time reporting of new assets

Audits can include anything with an IP address:– Desktops

– Laptops

– Servers

– Network devices such as routers and switches

– Network-attached devices such as printers, fax, scanners, VoIP phones

Audits are run on a predefined schedule

Detailed Network Audits

Hardware Assets Detailed hardware inventory

Warranty tracking

Comprehensive monthly reporting

Software Assets Complete list of all software patches applied to each system

Software audits to identify all unauthorized software packages

Detailed inventory of all systems

Sub-standard Configuration Report Baseline Report identifies configurations that require updates

Asset audits identify under-performing and under-utilized devices

Asset Inventory Management

Asset Inventory Reports - disaster recovery of mission-critical information

Device Attributes Report - up-to-date device warranty information

Ensures you do not pay twice for hardware maintenance

Warranty Tracking

Centralized web-based dashboard

Website Monitoring

Alerts

Server Health Report

Network and device availability

Alerts and pre-failure indicators

Real-time Alerting and Monthly Reporting

24 x 7 Technology

Fast, easy and standardized monitoring of most devices

24 x 7 alerting based on what is important for you and your business

Policy Modules

Reduced Risk

Baseline security scanning to detect security holes

Continuous monitoring for viruses, worms, spam ware and other malware

Automated verification of data back up completion

Identification of any failed back ups

Security

Controlled environment

Physical security

Disaster management

Availability

Information security

Network security

Network health visibility

Reports: Patch Status, Hardware Summary, Device Security, Website Monitoring, Windows Server Health

Compliance

Automated Scripting

Remote CapabilitiesRemotely change settings, apply changes and run scripts to eliminate non-crucial site visits

Shut down of workstationsSave power costs and reduce green house gases

Clean-up of temporary filesDeletes all files in temporary directories

Remotely run scandiskProvides security assurance

Settings are automated OR run on a predefined schedule

Automated Patching

We can control which patches are

automatically applied and which

require prior approval.

Detailed reports allow us to track

the status of patches needed, rapidly

identify failed patches or find recent

patches that are applicable to you.

Monthly Reviews

Executive SummaryEstablishes an overall report status of an entire site

Website MonitoringUp-to-date information of website reliability

Patch StatusUpdated security patches that were applied

Server HealthEstablish performance baseline and identifies areas of improvement

Site PerformanceCleared alerts, completed tickets, and executed scripts summary information

Work CompletedCleared alerts, completed tickets, and executed scripts summary information

Monthly reviews will help you to understand where, when and how to best invest your IT budget and control costs.

Quarterly Business ReviewsA pre-scheduled meeting every 90 days to review work and services, and to identify any areas within your IT infrastructure that are of concern.

1. Detailed review and understanding of your needs and pain points

2. Review all reports and business processes tied to IT

3. Set objectives for the next quarter and start planning

Sample Report

Executive Summary Provides a high level picture

of your entire infrastructure

Establishes a performance baseline that can be measured over time

Quickly and visually identifies any potential risks based on performance trends

Privileged Accounts

Privileged Accounts

Privileged Accounts used Today

CyberArk PIM Market Drivers

CyberArk Vault

Contact Information

Executive Management Team

Jason Juliano, CISSP, MSCE+I, CCNP

President & CEO

Email: Juliano@nuvosys.com

Account Executive

Michael Warren

Managing Director of Sales & Business Development

Email: warren@nuvosys.com