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A better way to work; a better way to manage. Create a smarter workforce - An engaged, empowered and optimized workforce is critical to be a leader in today's market. From the Front Office to the Back Office, using Openspan, your organization can deliver ....
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Smarter WorkforceCREATING A
An engaged, empowered and optimized workforce is critical to be a leader in today's competitive market. From the Front O�ce to the Back O�ce, using OpenSpan, your organization can deliver ...
to your supervisors,managers and executive teams
Establish and manage to fact-based standards and goals
Deliver real-time activity insights and feedback views to all managers
throughout the organization
Inspire teams to work together more nimbly and e�ciently
Simplify communication by integrating and unifying the ways activities are measured
and the way people are managed
Connect human activity "Big Data" to company wide goals and results
Collect activity data where people and technology meet (the desktop), to create more e�cient and e�ective management
A BETTER WAY TO MANAGE ™A BETTER WAY TO MANAGE ™
More e�cient and e�ective workersthrough automation
Manage risk by enforcing standards and securing data
for your agents, knowledgeworkers and customer representatives
Reduce talent attrition throughenabling people and technology to
work better together
Increase revenue by automaticallypushing contextually relevant information
to the worker
Impact Customer Satisfaction by delivering relevant customer data to the desktop and
positively impacting the customer interaction
Drive e�ciencies by automating manual tasks and simplifying the desktop
A BETTER WAY TO WORK ™A BETTER WAY TO WORK ™