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Optimizing the Network for Reliable Application Delivery Across the Cloud August 5, 2015 Tracy Corbo @tcorbo Principal Research Analyst Network Management Enterprise Management Associates

Optimizing the Network for Reliable Application Delivery Across the Cloud

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Optimizing the Network for Reliable

Application Delivery Across the Cloud

August 5, 2015

Tracy Corbo

@tcorbo

Principal Research Analyst

Network Management

Enterprise Management Associates

Today’s Presenters

Slide 2 © 2015 Enterprise Management Associates, Inc.

Tracy Corbo Principal Research Analyst

Enterprise Management Associates (EMA)

Tracy has 24 years of experience in the computing industry,

both as an industry analyst and on the vendor side doing

competitive analysis. At EMA, Tracy covers Network

Management. Prior to joining EMA, Tracy worked for two of

the largest IT market research vendors, Gartner and IDC.

Logistics for Today’s Webinar

Slide 3 © 2015 Enterprise Management Associates, Inc.

An archived version of the event recording will be

available at www.enterprisemanagement.com

• Log questions in the Q&A panel located on the

lower right corner of your screen

• Questions will be addressed during the Q&A

session of the event

Questions

Event recording

Optimizing the Network for Reliable

Application Delivery Across the Cloud

August 5, 2015

Tracy Corbo

@tcorbo

Principal Research Analyst

Network Management

Enterprise Management Associates

Sponsors

Slide 5 © 2015 Enterprise Management Associates, Inc.

Agenda

• Defining cloud

• Survey objectives

• Demographics

• Cloud adoption, connectivity, and monitoring

• Cloud performance issues

• Optimization choices

• Satisfaction

• Drivers and benefits

• EMA Key Takeaways

Slide 6 © 2015 Enterprise Management Associates, Inc.

Agenda

• Survey objectives & demographics

• Cloud adoption, workloads, connectivity, and monitoring

• Pre-deployment testing

• Optimization choices

• WAN optimization

• Application optimization

• Alternative WAN optimization

• Managed Internet providers

• Switching to dedicated link

• Satisfaction

• Drivers and benefits

• EMA Key Takeaways

Slide 7 © 2015 Enterprise Management Associates, Inc.

Defining Cloud

For purpose of this survey, EMA defined cloud as follows:

Slide 8 © 2015 Enterprise Management Associates, Inc.

Private Cloud –The private cloud infrastructure

operates solely for a single

organization and is managed

and hosted internally, inside the

corporate firewall.

Public Cloud –The public cloud infrastructure

is provisioned for shared use.

It may be owned, managed,

and operated by a business,

an academic or government

organization, or some

combination of those

organizations. The cloud

service exists on the premises

of the cloud provider, outside

the corporate firewall. Public

cloud includes services such

as Amazon Web Services

(AWS), Microsoft Azure,

IBM/SoftLayer, and Google

Compute Engine.

Hybrid Cloud –The hybrid cloud

infrastructure is a combination

of public cloud services and

an on-premises private cloud.

These systems are tied

together via APIs or other

proprietary technology that

enables data and application

portability between the two

systems, but they remain

separate entities. For

example, sensitive data may

remain on the private cloud,

but the applications or

services reside on an external

public cloud.

Survey – Primary Objectives

• Do performance issues exist across all

three types of cloud deployments?

• How are performance issues being

resolved across the various types of

cloud?

• Do traditional optimization methods have

a role to play in cloud?

• Are next-generation cloud-based

optimization solutions gaining traction?

Slide 9 © 2015 Enterprise Management Associates, Inc.

Survey – Secondary Objectives

• What workloads are being deployed

across the different cloud models?

• Are those workloads changing?

• How are cloud workloads being

monitored?

Slide 10 © 2015 Enterprise Management Associates, Inc.

Demographics

Slide 11 © 2015 Enterprise Management Associates, Inc.

CIO/CTO (IT Executive

Management)31%

IT-related Director (or Equivalent)

25%

IT-related Manager/Supervisor

(or Equivalent)11%

IT-related Project/Program

Manager7%

IT-related Architect5%

IT-related Consultant/Integrato

r4%

IT-related Business Analyst

4%

Other13%

Which of the following best describes your role in the organization?

N= 152

Cloud Adoption

Penetration of Cloud Computing in Enterprises

Slide 13 © 2015 Enterprise Management Associates, Inc.

38%

35%

9%

5%

8%

5%

It is currently adopted and is an essential part ofour business.

It is currently adopted and an important part of ourbusiness.

We are currently generating revenue throughdelivered cloud services.

We are or plan to generate revenue throughdelivered cloud services.

It is currently adopted and mostly supplemental toother types of computing.

We are still in the early phase of adoption.

How would you describe the extent to which cloud computing has been adopted within your business/org?

Cloud Computing Essential to Small Enterprise

Slide 14 © 2015 Enterprise Management Associates, Inc.

47%

36%

5%

4%

5%

2%

30%

45%

11%

0%

7%

7%

34%

25%

11%

11%

11%

8%

It is currently adopted and is an essential part of ourbusiness.

It is currently adopted and an important part of ourbusiness.

We are currently generating revenue throughdelivered cloud services.

We are or plan to generate revenue throughdelivered cloud services.

It is currently adopted and mostly supplemental toother types of computing.

We are still in the early phase of adoption.

How would you describe the extent to which cloud computing has been adopted within your business/org? (by company size)

Small Enterprise (500 to 2,499) Medium Enterprise (2,500 to 9,999) Large Enterprise (10,000 or>)

External SaaS Most Widely Adopted

Slide 15 © 2015 Enterprise Management Associates, Inc.

69%

46%

45%

43%

42%

41%

39%

38%

34%

30%

External SaaS-delivered apps

Externally hosted IaaS

Internally hosted Virt Apps

Internal on-demand Virt Infra

Internally hosted VDI

(External) Web hosting via CSPs

Internal IaaS

Externally hosted PaaS

Internal PaaS

(External) App perf enhancemnts via CSPs

What cloud-related services is your company leveraging?

Government Big Consumer of SaaS Cloud Services

Slide 16 © 2015 Enterprise Management Associates, Inc.

90%

60%

60%

57%

52%

50%

50%

50%

48%

44%

External hosted SaaS

Internally hosted Virt App

Internally hosted VDI

Externally hosted IaaS

Internal on-demand virt infra

Internal IaaS capabilities

Externally hosted PaaS capabilities

Internal PaaS

(External) Web hosting via CSPs

(External) App perf enhance via CSPs

Gov

Fin

/Ba

nk/In

sF

in/B

an

k/In

sP

rof

Serv

Fin

/Ba

nk/In

s

Reta

il/W

ho

le/D

istr

ib

&G

ov

Reta

il/W

ho

le/D

istr

ib

Pro

fS

erv

Fin

/Ba

nk/In

sF

in/B

an

k/In

s

Most popular cloud services by vertical

Cloud Workloads

Workloads Differ by Cloud Type

Slide 18 © 2015 Enterprise Management Associates, Inc.

49% 48%

43%

37% 36% 35%

29% 29% 28%

0%

10%

20%

30%

40%

50%

60%

Top Three Workloads by Cloud Type

Public

Hybrid

Private

External Cloud Workloads Differ by Company Size

Slide 19 © 2015 Enterprise Management Associates, Inc.

41%

20%

27%27%

43%

35%

30%

17%

39%

Email Cloud-based Anti-spam/Anti-virus

eCommerce

Top Public Cloud Workloads (by company size)

Small Enterprise Medium Enterprise Large Enterprise

29% 29%

16%

8%

30%

27%

43%

27%

30%

22%

30%

35%

Corporate Website Office productivity BI/Big Data Finance/Accounting

Top Hybrid Cloud Workloads(by company size)

Small Enterprise Medium Enterprise Large Enterprise

Private Cloud Workloads Flat or Declining

Slide 20 © 2015 Enterprise Management Associates, Inc.

43%

36% 35%38%

28%34% 34%

48%

25%

49%

31%28%

40%

33% 32% 33%29% 31% 33% 35%

24%

36%30% 31%

Private Cloud – Current vs. Planned

Private Current Private Planned

Public Cloud Workloads Relatively Flat

Slide 21 © 2015 Enterprise Management Associates, Inc.

19%

35%37%

24%26% 27%

23%21%

34%

24%

36%

25%

18%

32% 33%

25%23%

29%

24%22%

34%

28%31%

26%

Public Cloud – Current vs. Planned

Public Current Public Planned

Workloads Moving to Hybrid Cloud

Slide 22 © 2015 Enterprise Management Associates, Inc.

22% 21%23%

26%23%

29% 28%

16%

22%24%

29%26%

16%

26% 27%

22%

26%28% 29%

23%25%

28% 29%26%

Hybrid Cloud Deployments – Current vs. Planned

Current Planned

Cloud Connectivity

Mobility on the Rise in the Enterprise

Slide 24 © 2015 Enterprise Management Associates, Inc.

39%

34%

37%

31%

26%

25%

25%

22%

24%

21%

24%

22%

20%

15%

39%

33%

24%

26%

29%

29%

26%

29%

27%

25%

21%

18%

17%

20%

Wi-Fi

Public Internet\Broadband w/ VPN

Cloud Exchange provider

VPN/WAN extension

Managed Business Internet

Azure Express Route

Public Internet\Broadband, no VPN

Dedicated 10MB fiber

Direct connect from colo or hosting provider

Carrier Ethernet/VPLS

Carrier MPLS/Layer 3 MPLS VPN

AWS Direct Connect

VXLAN

GRE Tunnels

What types of network connectivity are in use for reaching your external cloud services?

Public

Hybrid

Biggest Mobility Impact in Large Enterprise

Slide 25 © 2015 Enterprise Management Associates, Inc.

46%

24%

43%

34%

31%

51%

Small Medium Large

WiFi Connectivity (by company size)

Public Hybrid

Cloud Monitoring

Private Existing – Public Reports from CPs

Slide 27 © 2015 Enterprise Management Associates, Inc.

46%

30%

28%

33%

14%

43%

45%

31%

18%

16%

38%

34%

26%

24%

19%

Use existing monitoring solution

Rely on reports from cloud providers

Purchased new monitoring solution for cloud

Wrote custom code to accommodate cloud

No plans for monitoring

How do you currently monitor various cloud deployments?

Private

Public

Hybrid

Pre-deployment Testing

Performance Testing Prior to Deployment? – Yes

Slide 29 © 2015 Enterprise Management Associates, Inc.

57%

50%

55%

53%

52%

19%

5%

2%

57%

57%

45%

49%

48%

24%

5%

4%

44%

47%

47%

43%

38%

20%

7%

7%

Bandwidth

Connectivityintegrity

Quality ofService (QoS)

Stress/loadtesting

Latency tests

No pre-deployment…

No testsconducted

Don't know

Did you conduct any of the following pre-deployment tests prior to deploying to the cloud?

Private Public Hybrid

Network Connectivity Adjustments Made

Slide 30 © 2015 Enterprise Management Associates, Inc.

58%

25%

34%33%

46%

39%40%

29%

47%

Yes added bandwidth Yes changed connectivity type No, we made no changes

For each of your cloud deployments, please indicate whether or not you had to make any adjustments to your network

connectivity prior to going into a live production environment.

Private Public Hybrid

Performance Issues Exist

Slide 31 © 2015 Enterprise Management Associates, Inc.

53%

49%

52%

47%

51%

48%

Private Public Hybrid

Since deploying to the cloud, have you experienced any performance issues that are impacting end users enough to

result in generating help desk tickets?

Yes No

Private Cloud Performance a Major Pain Point

for Large Enterprises

Slide 32 © 2015 Enterprise Management Associates, Inc.

44%42%

70%

56%58%

30%

Small Enterprise Medium Enterprise Large Enterprise

Private Cloud Deployment Issues(by company size)

Hybrid 62%

Optimization Choices

Traditional Methods Remain Relevant

Slide 34 © 2015 Enterprise Management Associates, Inc.

47%

46%

40%

35%

32%

33%

27%

28%

10%

32%

29%

37%

37%

34%

22%

22%

28%

11%

41%

44%

34%

38%

28%

31%

31%

16%

12%

Virtualized WAN optimization in hosted cloud

Virtualized ADC/Application load balancing inhosted cloud

WAN optimization on premises, virtual orphysical

WAN optimization option/add-on from cloudprovider

ADC/Application load balancing on premises,virtual or physical

ADC/Application load balancing option/add-onfrom cloud provider

Alternative WAN Optimization (e.g., WANoverlay, SD WAN, Hybrid WAN, etc.)

Managed Internet (e.g., Akamai, Level3, etc.)

Switched from Internet to dedicated link

What types of optimization actions have you taken to improve cloud performance?

Private

Public

Hybrid

Optimizing Network and Application Load

Slide 35 © 2015 Enterprise Management Associates, Inc.

47%

46%

37%

37%

44%

41%

Virtualized WAN opt in hosted cloud

Virtualized ADC/App load bal in hosted cloud

WAN opt on premises, virtual/physical

WAN opt/add-on from cloud provider

Virtualized ADC/App load bal in hosted cloud

Virtualized WAN opt in hosted cloud

Priva

teP

ub

licH

ybrid

Top Two Optimization Choices by Cloud Type

WAN Optimization

QoS Least Utilized

Slide 37 © 2015 Enterprise Management Associates, Inc.

41%

39%

46%

44%

32%

34%

39%

24%

28%

38%

45%

47%

45%

33%

36%

31%

22%

24%

53%

44%

33%

36%

40%

33%

31%

35%

24%

Route optimization

Caching

TCP acceleration

Data deduplication

Compression

Protocol optimization

Traffic shaping

CIFS acceleration

QoS

WAN Optimization Techniques Implemented

Private Public Hybrid

Methods Vary by Cloud Type & Workloads

Slide 38 © 2015 Enterprise Management Associates, Inc.

52%

53%

48%

59%

47%

50%

57%

65%

43%

Data dedup

TCP acceleration

Traffic shaping

Data dedup

Data dedup

TCP acceleration

Route optimization

Route optimization

Caching

Sm

all

Me

dL

arg

eS

ma

llM

ed

Larg

eS

ma

llM

ed

Larg

e

Priva

teP

ub

licH

yb

rid

Top WAN Optimization Methodsby cloud type & company size

17%

12%

16%

18%

17%

12%

6%

1%

21%

24%

12%

14%

12%

9%

5%

3%

22%

15%

15%

9%

9%

13%

16%

2%

Best fit for this type of workload

Best fit within our budget

Already using the product

Easy to integrate with our backendsystems

Most cloud-friendly

Easy to use

Most feature-rich

Free

What was the primary driver for selecting this particular WAN optimization solution?

Private

Public

Hybrid

Reasons for Choosing WAN Optimization

Slide 39 © 2015 Enterprise Management Associates, Inc.

Application Optimization

Data Compression & SSL Acceleration Top Choices

Slide 41 © 2015 Enterprise Management Associates, Inc.

44%

35%

39%

35%

32%

30%

38%

27%

32%

27%

15%

38%

43%

38%

28%

32%

25%

25%

32%

32%

21%

25%

49%

37%

33%

41%

33%

39%

29%

31%

20%

31%

24%

Data compression

SSL acceleration

Content routing

Content caching

Layer 4 load bal

Application acceleration

Global server load bal

Core protocol opt

Layer 7 load bal

SSL offload

Round robin

Are you implementing any of the following ADC-based or load balancing technologies?

Private Public Hybrid

Most Cloud-Friendly & Cost

Slide 42 © 2015 Enterprise Management Associates, Inc.

21%

17%

14%

20%

14%

6%

7%

1%

25%

15%

21%

11%

6%

6%

11%

6%

16%

22%

12%

16%

10%

14%

6%

2%

Most cloud-friendly

Best fit within our budget

Best fit for this type of workload

Easy to integrate with our backend systems

Easy to use

Already using the product

Most feature-rich

Free

What was the primary driver for selecting this particular ADC/Load Balancer solution?

Private Public Hybrid

Alternative WAN Optimization

Solutions

CloudGenix Most Popular Across All Cloud Types

Slide 44 © 2015 Enterprise Management Associates, Inc.

48%

44%

40%

24%

28%

24%

16%

4%

53%

47%

41%

47%

35%

12%

24%

0%

52%

33%

38%

29%

33%

43%

38%

5%

CloudGenix Virtela VeloCloud Talari Networks Glue Networks Aryaka Viptela Other (specify):

Which of the following alternative-vendor WAN optimization solutions are you implementing?

Private Public Hybrid

Primary Driver Differs by Cloud Type

Slide 45 © 2015 Enterprise Management Associates, Inc.

12%

16%

20%

16%

12%

16%

4%

29%

29%

18%

6%

12%

0%

6%

14%

14%

10%

14%

5%

19%

19%

Easy to use

Most cloud-friendly

Best fit within our budget

Best fit for this type of workload

Most feature-rich

Easy to integrate with our backend systems

Already using the product

What was the primary driver for selection this alternative WAN optimization solution?

Private Public Hybrid

Managed Internet Services

Slide 47 © 2015 Enterprise Management Associates, Inc.

58%

35% 35%

23%

12%

4%

50%

32%36%

32%

27%

0%

64% 64%

27%

18%

27%

0%

Amazon Cloudfront Limelight Akamai Cachefly Aryaka CDN-as-a-Service

Other (specify):

Which of the following managed Internet services are you implementing?

Private Public Hybrid

Amazon Cloudfront Most Popular Across All Cloud Types

Best Fit for Workload and Budget Primary Drivers

Slide 48 © 2015 Enterprise Management Associates, Inc.

23%

19%

12%

12%

4%

19%

8%

4%

18%

9%

18%

14%

14%

9%

9%

9%

18%

27%

18%

18%

18%

0%

0%

0%

Best fit for this type of workload

Best fit within our budget

Most cloud-friendly

Most feature-rich

Easy to use

Easy to integrate with our backend systems

Already using the product

Free

What was the primary driver for selecting this alternative managed Internet solution?

Private Public Hybrid

Switching to Dedicated Link

Security & Control Top Drivers for Switching

to Dedicated Link

Slide 50 © 2015 Enterprise Management Associates, Inc.

56%

22% 22%

33%

44%

22%

50%

12%

38%

Security Better end-to-end control overperformance

Best fit for this type of workload

What was the primary driver for selecting a dedicated link?

Private Public Hybrid

Satisfaction

Application Optimization Solutions –

Highest Level of Satisfaction

Slide 52 © 2015 Enterprise Management Associates, Inc.

21%

63%

15%

0%

23%

58%

17%

2%

16%

67%

16%

0%

Excellent Very good Neither good nor bad Not good

Application Optimization – Highest Level of Satisfaction Across All Three Cloud Types

Private Public Hybrid

Drivers & Benefits Realized

On-Demand Scalability Tops List

Slide 54 © 2015 Enterprise Management Associates, Inc.

14%

13%

13%

10%

9%

9%

8%

7%

7%

6%

5%

On-demand scalability/elasticity

Functional extensibility

OpEx cost savings

CapEx cost savings

Reduce admin overhead

Easy upgrades

Pay per use

Accelerated deployment

Accelerated app/dev

Internal cloud mandate

Self service provisioning

What was your primary driver for moving workloads to the cloud?

Easy Upgrades Most Realized Benefit – Not Primary Driver

Slide 55 © 2015 Enterprise Management Associates, Inc.

72%

66%

59%

61%

59%

58%

56%

54%

53%

51%

51%

28%

34%

41%

39%

41%

42%

44%

46%

47%

49%

49%

Easy upgrades

On-demnd scalability/elasticity

Accelerated deployment

Functional extensibility

Reduce admin overhead

Internal cloud mandate

OpEx cost savings

CapEx cost savings

Self service provisioning

Pay per use

Accelerated app/dev

Since deploying to the cloud, which of the following benefits have been met and which remain to be seen?

Achieved

Not Yet

EMA Key Takeaways –

Primary

• Despite pre-deployment testing, performance issues persist.

• There’s no “one size fits all” optimization solution.

• Workloads and cloud type matter.

• Traditional optimization technologies remain relevant, but next gen

cloud based are making headway.

• “Feature-rich” is not important — “Cloud-friendly” & “Best fit for

workload & budget” matter more.

• Cloud suffers from same monitoring, performance, and

manageability concerns as traditional deployments.

Slide 56 © 2015 Enterprise Management Associates, Inc.

EMA Key Takeaways –

Secondary

• Hybrid cloud workloads are increasing.

• Proprietary connectivity is giving way to less-expensive

public/broadband.

• Fixed networks are giving way to wireless ones.

• Mobile is the new enterprise desktop.

• Pre-deployment testing should include mobile devices and wireless

networks.

Slide 57 © 2015 Enterprise Management Associates, Inc.

Learn more & access report at

www.enterprisemanagement.com

Slide 58 © 2015 Enterprise Management Associates, Inc.