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Solutions for higher performance! Orchestrate Remote Infrastructure Management Service Plan Implement Monitor Manage End User Services Data Centre Management Transformation Services Enterprise Networking Infrastructure Consulting Enterprise Security OUR SERVICES Infrastructure Operation Management Improvements in technology - superior class bandwidth and connectivity, virtualization, large automation, devolopment of safety technologies and enterprise management and tools have given the way for competent and cost effective Remote Infrastructure Management (RIM). Enterprise do not require to be simulated in each nation of operations. User and IT workforce can be attached to IT resources effortlessly; and IT capability need not be rigid but capricious. RIM makes industry leaner and agile. Orchestrate Remote Infrastrucute Managenent Services offers dependable, receptive and supple infrastruction services that bring differentiated value to bussiness. Our portfolio of service offerings span across the infrastructure lifecycle of:

Orchestrate RIM Service Brochure

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Page 1: Orchestrate RIM Service Brochure

Solutions for higher performance!

Orchestrate Remote Infrastructure Management Service

Plan

Implement

Monitor

Manage

End UserServices

Data CentreManagement

TransformationServices

EnterpriseNetworking

Infrastructure Consulting

EnterpriseSecurity

OURSERVICES

Infrastructure OperationManagement

Improvements in technology - superior class bandwidth and connectivity, virtualization, large

automation, devolopment of safety technologies and enterprise management and tools have

given the way for competent and cost effective Remote Infrastructure Management (RIM).

Enterprise do not require to be simulated in each nation of operations. User and IT workforce

can be attached to IT resources effortlessly; and IT capability need not be rigid but capricious.

RIM makes industry leaner and agile.

Orchestrate Remote Infrastrucute Managenent Services offers dependable, receptive and

supple infrastruction services that bring differentiated value to bussiness. Our portfolio of

service offerings span across the infrastructure lifecycle of:

Page 2: Orchestrate RIM Service Brochure

Solutions for higher performance!

Orchestrate RIMS Silent Features:

Sneak Peek into Services:

Customized service and solutions from fundamental monitoring to full systems and

processes management.

Sophisticated and meticulous service management with executive supervision and

continuous reviews to make sure excellence, reliability, and cost cut.

Service Improvement approach to continually improve end user experience.

Extremely planned knowledge transfer and transition methods.

Custom reporting and documentation process.

Strong, accurate change control and management.

DATA CENTER MANAGEMENT

Server, Database, Messaging,

Storage System.

NETWORK MANAGEMENT

Routers, Switches, VoIP devices,

Network Link

SECURITY MANAGEMENT

Firewall, Instrusion Protection

System,VPNs, PKI, AAA Tools

END USER SERVICES

Services Desk, Desktop Support,

Application Packaging & Distin

ITIL Complaiant Processes, SLA Driven Engagements

Pro-active Monitoring & Incident

Management L1 & L2

Problem, Change & Config

Management L2 & L3

Asset Management, Patch

Management L1 & L2Availability Management L3 & L4.

Process Consulting, Audit &

Reviews L3

Implementation/ Migration

Support L3 & L4

Orchestrate takes a full lifecycle approach to service management and adapts its solutions

and delivery to client needs over the contract period. Our spread delivery network of

on-shore, near-shore and offshore centers brings operational savings and business value.

Mainly, recognizes that the greatest long-term partnerships are founded on joint risk and

quantifiable result indicators and creates them into every action.

Page 3: Orchestrate RIM Service Brochure

Orchestrate Benefits:

Approx 30% operational cost decline.

Low capital investment.

Approx 30-40% annual cost drop by leveraging process automation.

100% compliance with IT audit needs.

Solutions for higher performance!

Orchestrate is a US based business process management organisation with Headquarter in Dallas,

USA. Orchestrate satisfies to the diverse outsourcing requirements of clients in an extensive range

of businesses, including IT, finance, mortgage, utilities and healthcare. Orchestrate is continuously

motivated to add significance to clients’ businesses through efficient

back office practices and noteworthy cost savings.

About Orchestrate:

Employ and keep stronger talent when you don’t need after hours and night support.

Quicker, receptive, and supple service.

Low IT failure risk.

Automated event and task for Level 1 and 2 and break-fix jobs.

24x7 Remote Network Operations.

ITIL based process.

Skilled and experienced workforce with expertise in server management, storage,

databases, security etc.

Page 4: Orchestrate RIM Service Brochure

Solutions for higher performance!

We support your business by:

Recognizing and providing tangible, scalable and lucrative solutions and services.

Working with clients to establish a sentient, end-to-end re-engineered process for

greater business outcomes.

Offering our unparalleled skill and experience to serve clients from different geographic

locations.

Delivering value added services by providing reporting and predictive analytics that

can improve customer experience.

1330 Capital Parkway, Carrollton, TX 75006, United States

Email: [email protected]

Toll Free #: 800-232-5130

Contact Us: