Our connected future & the rise of

real-time video Richard Cole Product Manager

Platform, Skype

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1980’sMessage boards/

Comments chains

BBS

IRC

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1990’sLive chat

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2000’sSocial Media

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TodayRise of video

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124 million*

113 billion#

23 million&Concurrent users at any given time

Skype to Skype Calling minutes in 2009

Connected Users

Source: * Skype| From the three months ended June 30, 2009 to the three months ended June 30, 2010, average

monthly connected users grew from 91 million to 124 million. # Skype | For the year ended December 31, 2009,

Skype-to-Skype voice and video minutes totaled 113.0 billion minutes. & Skype | March 2010

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It’s about the video

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2010 © Skype

SQCIF

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CIF

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VGA

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HD

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3

4

G.729 SILK NB SILK MB SILK W8 SILK

SWB

Higher Call Quality = Higher Satisfaction

Call Quality

Mean

Opinion

Score

Source: Skype | Dec 2009 | from a sample of 2,747,346 calls

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0

50

G.729 SILK NB SILK MB SILK W8 SILK

SWB

Higher Call Quality = Longer Calls

Source: Skype | Dec 2009 | from a sample of 2,747,346 calls

Call Quality

Average

call minutes

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of Skype calls include video40%

Source: Based on 2009 average estimates from Skype

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Our Goal: To Be Available

Across Multiple Platforms

Mobiles Consumer

electronics

WebPCs

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The Platform Model

+ =Developers Speed

& ubiquity

Existing

services

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Your products & software

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Interoperability

Multiple

device platforms Different

A/V standards

Different

operating systems

Challenges

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But, Skype is cross platform…

and users are too

2010 © Skype

APIs & SDK Users Partners

2010 © Skype2010 © Skype

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2010 ©

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SILK

Thanks