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By SWIFTTECH SOLUTIONS Outsource Your IT Helpdesk

Outsource Your IT Helpdesk

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Page 1: Outsource Your IT Helpdesk

By SWIFTTECH SOLUTIONS

Outsource Your IT Helpdesk

Page 2: Outsource Your IT Helpdesk

using an outsourced

To save time, consider

IT helpdesk department

Page 3: Outsource Your IT Helpdesk

1 2 3 Introduction How does it work? How will it

benefit you?

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1 Intro to

Outsourced IT Helpdesks

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too much time Your technicians might be spending

repairing the existing technology systems

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Hiring additional IT staff is expensive.

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Why not consider outsourcing your IT helpdesk?

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2 How does

it work?

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This service will first examine

the hardware and software

you have and choose

which ones to service.

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A list of frequently asked questions

will be developed

Then, typical customer issues

will be prioritized

Finally, the helpdesk will set up a phone number for customers to call

Page 11: Outsource Your IT Helpdesk

3 How can this

benefit you?

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Since your System Admins won’t be occupied with basic customer

support issues…

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They will have more

time to set up

technology that will

grow the business.

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Other benefits

Higher employee

productivity

Lower costs of

running IT services

Access to new

IT skill sets

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If you are interested in an outsourced IT helpdesk…

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CALL SWIFTTECH TODAY FOR YOUR FREE CONSULTATION

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SWIFTTECH SOLUTIONS

WWW.SWIFTTECHSOLUTIONS.COM

877-794-3811

Page 18: Outsource Your IT Helpdesk

Sources: • “The shepherd gate…” on wikipedia.org, 2008 • “John’s hands at his laptop…” on flickr.com, 2010 • “US Navy 040325…” on wikimedia.org, 2004 • “Help service support…” on pixabay.com. 2013 • “Helping a customer…” on wikimedia.org, 2013 • “Sea of phones” on wikimedia.org, 2006 • “Koichi Wakata…” on wikimedia.org, 2000 • “Wikimania 2008…” on wikimedia.org, 2008 • “Silhouettes hierarchy…” on pixabay.com, 2014 • “Money bills calculator…” on pixabay.com, 2014 • “Better learning…” on soft9000.com, 2013 • “/approve” on flickr.com, 2007