Proposal to supply, installation and testing of CCTV Camera

THE TECHNOLOGY DOCTOR CCTV SURVEILLANCE PROPOSAL

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PROPOSAL TO SUPPLY,

INSTALLATION AND

COMMISSION A CCTV

SURVEILLANCE SYSTEM

_______________________

July 10, 2015

Denis Kisina

+256 757 491075

[email protected]

www.technologydoctor.ug

mailto:[email protected]


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EXECUTIVE SUMMARY

We at The Technology Doctor Ltd have great pleasure in submitting a proposal to

the your company in response to the discuss we had for Supply, Installation and

Commissioning of a CCTV Surveillance System. The strength of our proposal lies in:

• Our approach. To partner with the customer.

• Our solution. A high performance service to the customer.

• Our value. Real customer benefit on the whole-life cost. We will deploy a multi-disciplinary team with expertise in each of the areas critical

to the success of fulfilling the requirement. We have subject matter expertise in the

areas of surveillance, physical and information security, networking, IT service

management and project management. We have a clear understanding of the requirement set out. Our proposal is

therefore based on definite objectives. The approach to the requirement, the

technical solution and team have a single purpose –to deliver a high performance

service to the customer. Our service will complement and enhance your existing

infrastructure. We will use tried and tested COTS equipment, and partner with

suppliers who have a reliable and proven track record. We are therefore confident that the proposed approach will provide a reliable and

efficient solution — a high performance surveillance service with 24 / 7 / 365

availability. And we intend to deliver the solution on time and within the agreed

cost.


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Introduction Our Understanding of the Requirement

The customer stated requirement is to supply, install, test and commission a CCTV

Surveillance System. This translates to a statement of need which can be considered to be A high performance managed surveillance service with 24 / 7 / 365 availability Our mission therefore, is to deliver a high performance managed surveillance

service with 24 / 7 / 365 availability. We intend to meet the customer requirement, and in doing so, to complement and

enhance the existing security arrangements. We assume that the surveillance

system has the following objectives

• Deter theft

• Detect suspicious activity.

• Deter opportunist malpractice.

• Aid fire detection and safety.

Our Approach To Meeting The Requirement

We will apply a simple principle — strive to deliver a value for money service. We

will absorb the technical detail and pressure so that the customer realizes a high

performance managed surveillance service with 24 / 7 / 365 availability. We take a modular system of systems approach to the technical solution. We will

source the technical components and make the most of Commercial Off the Shelf

products for the CCTV, LAN, Software and Power Supply solutions. Our engineers

will integrate these using advanced system engineering principles so that we

present the surveillance service to the customer.


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Our technical solution will be designed to co-exist with current network and

power supply systems. We will design it to be unobtrusive, but its functions

will be fully supportive of the customer security objective. We will work hand in hand with the customer to make sure that we prepare

a service that meets your actual need. As partners, we will identify the

essential requirement, the desirable and nice-to-haves. We will present a

service which will have a scalable and expandable solution to meet future

demands. We will meet the current requirement on time and within our allocated budget.

Why Choose Us

Our approach and experience distinguish us from other suppliers. We will

partner with the customer to provide a high performance managed

surveillance service with 24 / 7 / 365 availability — to the customer, a value

for money service. Our team consists of highly skilled and widely experienced individuals. Most

have been in the diaspora for many years, As such, we have worked with

cutting edge technology in a multitude of industrial sectors. We will choose tried and tested COTS products. We realize that the

customer may not necessarily want bespoke systems; these introduce lots

of inherent risk, they are difficult to understand and expensive to maintain.

Our subcontractors and third party vendors will be required to follow this

principle. In addition, warranties and spares will be COTS based. We are

able to provide a unique solution because we are not limited to a specific

vendor. We understand this technology — we use it. As a new player in the security sector, we are keen to present a reputable

solution to our customer. A clean page, fresh ideas and unique approach

are our key strengths. Our aim is to please the customer with a high

performance managed surveillance service with 24 / 7 / 365 availability. Our

service is second to none; the customer will benefit from a pleasant,

professional and personal service.

A

partnership,

working

together to

realize a

high

performance

service


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Our Solution

Our solution will consist of the following components

• CCTV System

• LAN Equipment

• Software

• Power Backup System

Important Assumptions

To meet the requirement, we have made some important assumptions. We assume that

Dependencies. Power, Connectivity to the Network, Air Conditioning, Lighting and Physical Security will be made available.

Time. This service will be operational within 2 months of signing the contract. The service will be critical between 1800 — 0600.

Risks. The customer wants a low risk solution. The vendors will deliver on time.


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TECHNICAL PROPOSAL

Introduction

Our key aim for the technical solution is to present the customer with a high

performance managed surveillance service with 24 / 7 /365 availability. Therefore,

the performance of our solution will be measured against this criteria. Our approach will be modular. We have broken down the surveillance system into

4 components. Our engineers will integrate the components to design the solution. As mentioned

previously, we will use COTS products from well-known and reliable

manufacturers to meet the customer requirement.

How We Meet the Requirement

The system is designed as follows CCTV Cameras.

The requirement is for low light, motion detection etc

Our solution will consist of cameras that cover the visible and infra-red spectra.

In addition, the footprint of the cameras that we select will be minimal.

Our solution meets and exceeds the Video Distribution and Recording

requirements below

• The VMS and the IP Surveillance Equipment must all be web-based.

• These items need to be proprietary for ease of bandwidth and HDD

calculation management and for ease of functionality and cohesion with the

following minimum requirements for recording, viewing and event

management. View and record live Video simultaneously from all cameras

on the network.

• High quality Video Compression - H264, Mpeg4, MJpeg.

• Enables control of cameras.


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• Confirm the Master DVR Server shall record a maximum of 30 camera feeds

with no limitation on recordings. However, viewing of images on each screen

will be limited to 25 camera images (per Server/Client) for a successful

distributed recording architecture, and viewing generation`

What the System Looks Like

The proposed system will be designed as shown in the diagram below


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How We Will Support the Service

Once we have installed the hardware, we intend to support as per the

agreement. We offer the customer these options for the support package.

Dedicated On-Site Support We can provide a technician to work hand-in-hand with the customer on-site. The cost

for this support will be high in comparison to the other options. During the period the

technician is on-site, there will be skills and knowledge transfer to a nominated

representative of the customer. This option may be ideal for the first 6 months of the

service running. We expect actual time on-site to equate to one man-day a week.

Remote Support

Our preferred option is to provide remote support. This option is non-intrusive. For

complex issues, we expect to provide on-site support to restore service to normal.


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Trained Customer Support with Second Line Support

We offer this option as a basic support model. We will train a nominated person to maintain

and perform basic fault analysis. We expect that complicated issues will be directed to our

technicians. The key benefit with this option is that the customer will retain a fully trained

person.

Detailed Description of Supply

A structured description of the major technique, design, system configuration, sub-

systems, functionality, parts and components, operational and maintenance

manuals, international standards (CE, Q, etc.), installation, training, etc.

Maintenance

The routine maintenance schedule and special requirements for the system

• Check whether staff have experienced any problems with the system.

• Carry out a visual inspection of all major components (including cabling and

connections where accessible) for signs of deterioration or damage and

rectify as necessary.

• Examine supporting brackets and towers for signs of corrosion and damage.

• Check physical condition of cameras and housings for signs of deterioration

due to rain, dust and dirt.

• Check that field of view is correct.

• Check that all camera bracket fittings and clamping bolts are tight.

• Check that lenses are correctly focused. • Check operation of auto-iris lenses as appropriate.

• Clean housing windows as necessary.

• Check that washer bottles are full, refilling if necessary.

• Check operation, blade condition and parking position of wiper unit,

adjusting stop position if necessary.

• Check condition of pan / tilt unit, adjusting position of end stops and

presets where applicable.

• Check operation of infra-red units.

• Check physical condition and cable connections.

• Check operation of switchers and multiplex controllers including external


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alarm interfaces when fitted.

Environmental Considerations

Our solution will ensure that there are no negative environmental effects. We will

con-sider:

• Wild Heat Generated

• Noise

• Power Consumption

• Carbon Emissions

• Electromagnetic Compatibility (EMC)


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MANAGEMENT PROPOSAL

Our Company

Our company benefits from a wide knowledge and expertise portfolio. Our team

has practitioners in the following fields; IT Service Management, Security,

Accounting, Construction, Earthworks, Information Systems, Law, Electrical and

Electronic Engineering, Marketing, Architecture and Agriculture. Our work ethos is second to none. Our management has excellent leadership skills

and the team members work together to provide excellent service to our

customers. All team members have been employed internationally in well

recognized institutions which are leaders in their industry. Our management approach will ensure that the customer realizes the following benefits

• A managed surveillance service delivered within agreed budget and on time.

• A partnership with a professional and effective supplier.

• A strategic relationship with an open-minded partner.

• An excellent service at great value.

• An opportunity to work with a developing and growing company.

How We Will Manage the Project We will nominate a Project Manager who will be accountable for delivery of the project.

We will embed full authority over the necessary resources, and will be the formal contact for the work.

Projects In

To deliver on time and within budget, we will follow the tried and tested PRINCE2 methodology. A brief breakdown of our project plan is outlined below.

Controlled

Environ

ments


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Work Package Description

We will manage the project using the best practice Project Management

techniques to ensure that the work can be carried to cost and schedule. As part of

this exercise, the project has been broken down into a number of distinct work

packages, which will enable progress to be monitored effectively. The work

breakdown structure will also be used as the basis for defining milestones against

which payments for progress during the project would be made.


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Programme

Quality Management

The Technology Doctor Ltd operates quality Assurance Systems based on

the requirements of BS EN ISO 9001 1999.

THE TECHNOLOGY DOCTOR CCTV SURVEILLANCE

PROPOSAL

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COMMERCIAL PROPOSAL

Introduction

We have secured a financially viable solution and have arranged suitable

commercial agreements with our suppliers that will meet your requirement.

Price

Our firm price for this work is USD 5,140.39. This will remain valid for a period of

60 days from submission of this proposal.

Payment Schedule

A tabulated schedule will be useful.

Delivery

Our solution can be installed and commissioned with14 days from the contract award.

Terms and Conditions

State the terms and conditions, can refer to the appropriate contract sections.

THE TECHNOLOGY DOCTOR CCTV SURVEILLANCE

PROPOSAL

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Appendix

Enclosed with this proposal are the following documents:

Major equipment specification and data sheets

Detailed Cost Schedule

CCTV Site map