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Quality Across VoLTE and OTT Networks Amir Zmora VP Alliances & Partnerships

Quality Across VoLTE and OTT Networks

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From the LTE Voice Summit 2014

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Page 1: Quality Across VoLTE and OTT Networks

Quality Across VoLTE and OTT Networks

Amir Zmora VP Alliances & Partnerships

Page 2: Quality Across VoLTE and OTT Networks

Innovative Leading Supplier of Converged VoIP & Data Solutions for Service Providers and Enterprises Worldwide.

AudioCodes Mission Statement

Page 3: Quality Across VoLTE and OTT Networks

Market leader in VoIP networking products

Deployed in over than 100 countries in service provider and

enterprise networks

Strong brand for quality & performance

Over 650 employees, ~40% of whom are dedicated to R&D

Global partnership with leading telecom players

More than 20 years of VoIP expertise

Public since 1999 (NASDAQ:AUDC)

Revenue in 2013: 137M USD

Targeting 150M USD in 2014

AudioCodes: A Brief Intro

Page 4: Quality Across VoLTE and OTT Networks

Launched The Service

Page 5: Quality Across VoLTE and OTT Networks

QoE Customer Survey Results

Image: Søren Rajczyk

Page 6: Quality Across VoLTE and OTT Networks

Further Analysis

Page 7: Quality Across VoLTE and OTT Networks

Further Analysis

Page 8: Quality Across VoLTE and OTT Networks

The Laws of Simplicity

• BASICS are the beginning • REPEAT yourself often • AVOID creating desperation • INSPIRE with examples • NEVER forget to repeat yourself

Page 9: Quality Across VoLTE and OTT Networks

Impacting Real-Time Communication

János Balázs

Vladimer Shioshvili

Javier Kohen

Page 10: Quality Across VoLTE and OTT Networks

Built for different types of networks

Resiliency

Variable bit rate

The Codec Perspective

Page 11: Quality Across VoLTE and OTT Networks

In VoLTE to VoLTE over the same service provider network the network solves the problems: Voice is prioritized, zero delay

No retransmission

Dynamic rate change (rate vs. redundancy based on signal quality)

VoLTE Networks are Built for Voice…

Page 12: Quality Across VoLTE and OTT Networks

But in Reality

Image: digital cat

Page 13: Quality Across VoLTE and OTT Networks

Heterogonous Access and Networks

Enterprise

Service Provider

PSTN

OTT App

OTT Island

GW

SIP Trunk

PBX

Page 14: Quality Across VoLTE and OTT Networks

Voice in Wireless Networks

High Error Rate Retransmission Increased Delay & Jitter

Varying Proximity to Base Station

Dynamic Change in Bit Rate

Varying Change in Jitter

High & Inconsistent Jitter

Page 15: Quality Across VoLTE and OTT Networks

Mediation is Required

Image: HikingArtist

Page 16: Quality Across VoLTE and OTT Networks

SEM – QoS visibility over multiple network & multi codecs

Network

Easily locate

problems

SBC, GWs and Links

Maps, Table or Regional

views

Various Filters

Statistics

Watch VoIP

trends over time

Calls Success / Fail Rate

Quality Metrics

Bandwidth Utilization

Calls

Investigate Specific Calls

Voice & Fax Calls Table

Sorting, search & filtering

Enhanced call details

Alarms

Be notified when a quality

issue occurs

User defined thresholds

Active, and history alarms

Email, SNMP, Syslog

notifications

Reports

Validate performance

and SLA

Summary, Trend and Top Users reports

Graphical and Table views

User Customization

options

Page 17: Quality Across VoLTE and OTT Networks

Mixing The Ingredients

János Balázs Vladimer Shioshvili Julie Rybarczyk Javier Kohen

Page 18: Quality Across VoLTE and OTT Networks

Heterogonous Access and Networks

GSM

IMS Core

TDM VoIP

Wireline

SBC

Other VoLTE Networks

Voice Quality “Brain”

Page 19: Quality Across VoLTE and OTT Networks

Thank You

[email protected]