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© Nokia 20161
Ready4TomorrowA Gamified 5G learning Project from Nokia Athens TCAlex Chalkias Kostas Karamichalis
Ready4TomorrowWhat is R4T?
5G Learnin
g
Gamification
© Nokia 20163
Ready4TomorrowWHY? Nokia Networks’ Technology Vision 2020
Delivering gigabytes of personalized data per user per day profitably and securely
1990 2000 2010 2020
connect
engage
transform
Programmable World
Smart Apps
Sensors driving
automated life
M2M
IoT
© Nokia 20164
5G Challenges
Ready4TomorrowWHY?
Support up to 1000 times more capacity
Flatten total energy consumption
Reinvent Telcos for the cloud
Reduce latency to milliseconds
Personalize network experience
Teach networks to be self-aware
Clou
d op
timize
d ne
twor
kar
chite
ctur
eSpeed & volume Instant response
Lower emissions New services
Service quality
Tailored experience
Everything contributes to reducing cost/bit
Network Operations (NeO)
Security depended parallel working
Business Need
Nokia Athens TC to be 2020 ready
Make 300 TC Athens engineers 5G literate in
an engaging and fun way
Ready4TomorrowWHY?
Ready4TomorrowHOW?
SOLEIL Mode of OperationBusiness Model
Every Nokia TC: Competence
Development (CoDe) Stream
Athens TC CoDe created
SOLEIL
Ready4TomorrowHOW?
5G Knowledge• 30 Experts• 300
Literate
Mission4 week iterationFree format
Deliverables
LM approvalR4T during work
hoursDisclosed material
Knowledge DBResearch Mentors
Backlog Tools
Policies & Constraints Support
Business Model
SOLEIL
© Nokia 20168
R4T – The GameLevels
CITY(M.2016)
ORBIT(E.2016)
MISSION:300 people Learn 2020 in Basic Level30 people Learn 2020 in advanced level
MISSION:3 new pilots/PoCs on 5G
MISSION:? (To be defined)
COSMOS(2017)
The Story
R4T – The GameLevel1: CITY
© Nokia 201610
This… We never saw this coming…Technology was evolving, while the human race kept growing apart…
Our rigid policies and obsession of overcoming the human boundaries failed us…
Human connection was lost…14.Nov.2020 02:36:22
…in the year 2020
However, the vision for a better world kept burning as a weak flame...After the human communications collapse we, Oracles have gathered several resources to form a new generation of networking;One that makes tech more human, but we lacked time.You see, it is too late for us… but not for you!
© Nokia 201611
Through this crack of time and space, we call upon you engineers to form a better future!
YOU have been chosen to DISCOVER this technology, ESTABLISH its foundations and LEAD your people to become… Ready4Tomorrow!
Present
© Nokia 201612
R4T – The GameRoles
Business Admins
Game Admins
Administrators
Watchmen
Machinists
© Nokia 201613
Evaluators
R4T – The Game
Help
Learners
Experts
High Council Rogues
Research Mentors Oracles
Game Character
s
Roles
© Nokia 201614
5G Research Fields
R4T – The GameFactions
Support up to 1000 times more capacity
Flatten total energy consumption
Reinvent Telcos for the cloud
Reduce latency to milliseconds
Personalize network experience
Teach networks to be self-aware
Clou
d op
timize
d ne
twor
kar
chite
ctur
eSpeed & volume Instant response
Lower emissions New services
Service quality
Tailored experience
Everything contributes to reducing cost/bit
Network Operations (NeO)
Security depended parallel working
© Nokia 201615
R4T – The GameGameplay
ORACLES1+Research
Mentors
HIGH COUNCIL
ROGUES
Deliver Learning Object
4 week Iteration
Evaluation / Coins to Factions
Study Learning Objects & Complete the quizzes / Coins to Factions / Get XP + bonus for Full Path
ORACLES2+Research
MentorsFACTION#2
FACTION#1
© Nokia 201616 <Change information classification in footer>
R4T – The GameCompetition
© Nokia 201617
R4T – The GameEvolving while playing: The game platform (first version)
Energy
Capacity
SmartNet
s
Adapters
Latency
© Nokia 201618
<Change information classification in footer>
R4T – The GameEvolving while playing: The game platform (second version)
© Nokia 201619
<Change information classification in footer>
Boost Actions
Inside R4T:Oracles & Rogues
Admins take feedback from retrospective meetings Gamification team
to overtake more projects
Machinists obtain practical Knowledge
Engage Improve
Learn Gamify
Plan for the
Future
R4T – The GameEvolving while playing: Experience
First time that gamification has been applied in
Nokia in TC scale
Gamification of Learning and
Learning Content Creation
Ready4TomorrowOutcome - Innovation
© Nokia 201621
Ready4TomorrowOutcome - Engagement
© Nokia 201622
Ready4TomorrowOutcome - Engagement
© Nokia 201623
Ready4TomorrowGamification Analysis - Yu-Kai Chou’s Octalysis Framework
Core Drives (CD#)
Gam
e te
chni
ques
(GT#
)
Black Hat
White Hat
Extri
nsi
cIntrinsic
© Nokia 201624
Ready4TomorrowR4T analysis per Core Drive
CD1Epic Meaning and Calling
Our Epic Story
Nokia’s 2020 Vision
CD2Development and Accomplishment
Points/XP & Leaderboards
Learning Project
Prize for the winners
Guideline Facilitated:40h training
CD3Empowerment of Creativity and Feedback
Learning Objects: Free Format
Feedback
© Nokia 201625
CD5Social Influence and Relatedness
Ready4TomorrowR4T analysis per Core Drive
CD4Ownership and Possession
Oracles choose Faction
Oracles: owning their material
Rogues:Full PathsAvatars Pins
Research Mentors
Colleagues& Friends
Winners:Official Mail
Leaderboards
Water Coolers: Yammer& Forum
© Nokia 201626
Ready4TomorrowR4T analysis per Core Drive
CD6Scarcity and Impatience
Options Pacing of Learning Objects
2 weeks notice for end of game
CD7Unpredictability and Curiosity
New material every iterationFirst time
for Nokia Athens Boost
Actions
CD8Loss and Avoidance
Fear Of Missing Out
Oracles:Sunk Cost Prison
© Nokia 201627
Ready4Tomorrow
Level2: ORBITReady4TomorrowWhat’s next?
Greek Gamification Network
Join us on LinkedIn
Like us on Facebook
Contact us:Alex Chalkias Kostas Karamichalis [email protected] [email protected] linkedin.com/in/alexchalkias linkedin.com/in/kostaskaramichalis
Thank you
© Nokia 201630