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Realizing our Digitization Goal with DITA and Dynamic Delivery Presented by: Kevin Habel Co-Presenter: Stephanie Sprangers Confidential Property of Schneider Electric

Realizing our Digitization Goal with DITA and Dynamic Delivery

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Realizing our Digitization Goal with DITA and Dynamic Delivery

Presented by: Kevin HabelCo-Presenter: Stephanie Sprangers

Confidential Property of Schneider Electric

Page 2Confidential Property of Schneider Electric |

Energy is the base of life.

• Safe• Reliable• Efficient• Connected• Sustainable

We ensure energy is on by making it

when energy is on……

Page 3Confidential Property of Schneider Electric |

Megatrends are provoking a rise in Energy Demand

URBANIZATION+2.5B people in cities by 2050Source: United Nations, DESA

DIGITIZATION

Source: Cisco

50B connected thingsby 2020

INDUSTRIALIZATION+50% Energy consumption by 2050Source: IEA

Page 4Confidential Property of Schneider Electric |

Schneider Electric, the Global Specialist in

Energy Management and Automation

Diversified end markets – FY 2014 revenues1

Utilities &Infrastructure

Industrial & Machines

Data Centers & Networks

Non-residential & Residential Buildings

27% 26% 14% 33%

Balanced geographies – FY 2014 revenues1

25%North America

19%Rest of World

28%Western Europe

28%Asia Pacific

€25 billionFY 2014 revenues

~170,000people in 100+ countries

~5%of revenues devoted to R&D

Page 5Confidential Property of Schneider Electric |

Schneider Electric global service network delivers

End to End ServicesField Services Cloud Services Energy and Sustainability Services

Managed services built on deep segment knowledge

Global offer powered by digitization

Software and connectivity provide digital services

7,500+Service Delivery Professionals

250Service Centers

15Service Bureaus

Page 6Confidential Property of Schneider Electric |

Schneider Electric Solutions

Building Residential Data Center

Power monitoring & Energy Mgmtm Software

C-Bus and KNX Home Automation

Building Management Security Management Power Monitoring

Building Resource Advisor

Building AnalyticsBuilding Mgmt for Mid Size Buildings

Energy Automation

Software & Analytics

Schneider Electric’s Documentation Challenges

Page 7Confidential Property of Schneider Electric |

• Digitization – a corporate strategy

• Documentation Environment

• Globally distributed teams

• Dedicated to different products/groups

• Using different tools

• Applying different styles and languages

• Acquisitions are common

Schneider Electric’s Documentation Challenges

Page 8Confidential Property of Schneider Electric |

• Sharing product information across groups, teams, products, systems

• Managing through long publishing cycles

• Synchronizing “print” and ‘digitized” documentation

Schneider Electric’s – DITA Advantages

• Standard approach and common tools use

• Flexible, transformable, and reusable content

• Enable sharing of information -Engineering and Documentation teams

• Opens New Opportunities for Digitization to better serve our Consumers

Page 9Confidential Property of Schneider Electric |

Schneider Electric’s - DIGESTAccess the latest product information

Page 10Confidential Property of Schneider Electric |

• First released  in 1933• Commonly used resource easy 

access to product information• High customer expectations

The first of many opportunities that DITA has enabled

See it here

bit.ly/SEDigest

Schneider Electric’s - DIGEST

Page 11Confidential Property of Schneider Electric |

“Given the complexity of the tables, graphics, and technical content that make up the Digest the idea of digitizing it seemed overwhelming at the start.” 

Mark Mitchel Project Manager Partners Organization, Schneider Electric

First discussion 2 ½ years ago – initially a No

Schneider Electric’s - DIGEST

• 1100 Pages

• 22,000 orderable parts

• Text, Graphics, Tables

One of the most frequently used and complex documents

Page 12Confidential Property of Schneider Electric |

Let’s take a look at the DIGEST in Action

Supported by Stephanie Sprangers – Titania Software

Page 13Confidential Property of Schneider Electric |

Schneider Electric – DIGEST - The Overview

• Digitize as quickly as possible

• Make available on all media – adaptive design

• Use the same staff – Technical writers with knowledge of specific products

• Convert content to DITA

• Update content and clean up

• Create stylesheets for Print (CMYK) and PDF (RGB)

• Automate online delivery with Titania software

Page 14Confidential Property of Schneider Electric |

Goal Solution

Schneider Electric - DIGEST – The Results

• Easier more collaborative authoring

• Fast online dynamic delivery

• Updates now possible at any time

• Improved consumer online doc experience

Page 15Confidential Property of Schneider Electric |

Project awarded company-wide

Executive recognition!

Schneider Electric - DIGEST – Lessons Learned

• Set the right foundation ‐ DITA standard adoption• Make DITA conversion easy for the authors• Getting internal buy‐in• Select a project with great visibility 

Page 16Confidential Property of Schneider Electric |

Q&AFollow up questions welcome at www.TitaniaSoftware.com/DITAdemo

[email protected]@titaniasoftware.com

Confidential Property of Schneider Electric |

……ensure thateverywhere, for everyone and at every moment.

Page 18Confidential Property of Schneider Electric |

Page 19Confidential Property of Schneider Electric |

Kevin HABEL

Schneider Electric 30 Years

Product Manager – Global DITA Environment

I will be speaking at the DITA NA Conferencewith Stephanie Sprangers from Titania Software regarding Schneider’s effort to deliver product information in multiple formats

Last several years, SE has been striving to improve our delivery Product Information to customers

Talk about the challenges and specifically onethe North America Product Digest

The Product Digest has been available to our customersfor over 80 years in printed formHigh Expectations

Look – Content – UsageMultiple Formats – Print / PDF / HTML5

With Oberon Technologies we moved our 1000 page digest to DITA during 2015 for Print and PDF delivery

With Titania Software we moved the same content to HTML5 in 35 days

I encourage you to look at our DITA delivered HTML5 content via this QR code and join us at the conference for further details

Thank you and see you in Virginia