Tanmay SethKNOWARTH Technologies

Why we need Remote Why we need Remote Infrastructure Management Services?Infrastructure Management Services?

Components of RIMS

Database Management

Database Management Scalability of RIM Support services provides organizations with the flexibility to adapt to their business focus. Remote data center management services involving the maintenance of various databases & backups, database related issues like verifying the hot backups, extending table spaces as and when required and carrying out database purges.

Windows and Linux Environment Support

Windows and Linux Environment Support

Remote management of both Windows & Linux (Open Source) based environments and servers by highly efficient server support team allows IT managers to avoid redundant costs on hiring additional staff for the job. RIM allows IT managers to off load daily tasks to the remote facility and concentrate on critical issues at hand :

Operating System Administration Server Performance Monitoring Backup Management Upgrade & Service Patch Management Client Solution Architectures

Network and IT Security Operations Support

Network and IT Security Operations Support

Remote network monitoring and management of entire networks, including all devices like routers, firewalls, VoIP, VLANs, VPNs etc. enables organizations to optimize efficiency of their network infrastructure by reducing network outages, improving throughput and optimizing resource investments.

Service Desk Operations

Service Desk Operations

Service Desk Operations Transitioning voice and email technical support

desk operations to offshore center, helps organizations realize incredible cost and productivity benefits. Some of the common support operations performed include monitoring and managing helpdesk tickets, escalations and real-time solutions for customers.

Storage & Backup Support

Storage and Backup Support

Remote data center solutions encompass storage and backup monitoring, enterprise storage area networks, disaster recovery and contingency planning, and designing and deploying SAN/NAS solution architectures.

Release Management

Release management solutions ensure that organizations are compliant with ITIL (Information Technology Infrastructure Library) & ITSM (Information Technology Service Management) standards. The process details any changes initiated to an organization’s infrastructure, from critical software and hardware rollouts to fallback plans that can be implemented in case of any contingencies.

Release Management

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KNOWARTH Technologies Pvt. Ltd.Address: 11, Aryan Corporate Park, Nr. Shilaj Railway Crossing, Thaltej, Ahmedabad

– 380059, Gujarat, INDIA

Email: marketing@knowarth.com | Website: www.knowarth.com

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