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GLI University hosted Roundtable 2012 in Budapest. This presentation shows how the online internet is getting more market share and why this is important for lotteries/operators. Great concern is protecting the player and this is why responsible gaming is important. It turns out that responsible gaming is actually easier online than in physical environments like casinos.
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Responsible Gaming in the On-line Internet WorldÓlafur Andri Ragnarsson
Responsible Gaming in the On-line Internet World
Ólafur Andri RagnarssonCo-founder and Chief Software
Architect Betware
First online lottery solution in the world open in 1996 – ICELANDIC SOCCER POOLS
Providing an Internet regulated Gaming Platform to
National Lotteries complying with the strictest of regulations since 1996
State Lotteries
State Lotteries were Established to Control Gambling
Funding of Good Causes
Changing World – Gambling is more like Entertainment
More Entertainment options than ever before
We believe in the future of gamingon the online Internet
Online Digital World
Copyright © 2011, Ólafur Andri Ragnarsson
If your business has not been disrupted by the Internet, it will
The digital online world
2000 2010
iMac iPhoneMac OS 9.0.4500 MHz PowerPC G3 CPU, 128MB MemoryScreen - 786K pixelsStorage - 30GB Hard Drive
iOS 4.01 Ghz ARM A4 CPU, 512MB MemoryScreen - 614K pixelsStorage - 32GB Flash Drive
Source: Ars Technical Images: Apple
Digital lifestyl
e
Digital Online World
Digitalonline World
Gaming is part of the Digital Lifestyle
WorkMore
informationFocused
Digital Online World
BrowsingConsuming
content
CheckingMobileNow
ConsumingVideo
Information
Net generation wants entertainment and social interaction
Responsible gaming
The Right Balance
Offer all the best games, acquire players in a competitive environment
Protect the players by offering responsible
gaming mechanisms
The 1:9:90 Rule
1% will get into problems9% will spend a lot of money90% will be casual players
The Player is Known
Players sign up and give their identity
The Player is Known
Players log in – all game play and actions are linked to the player
Player is authenticated
Connection to the national registry
Players authenticated by national registry
Players can see time-spent
DB DB DB
Regulatory Vault
The Player is Known
Authentication can provide authenticity – age verification and border control
Global Limits
The operator is able to set global limits which effect all the player accounts in the gaming system
Players who exceed those limits are unable to proceed with their actions
Spending Limits
The operator is able to set global spending limits for all games
This limit is time constraint and can be set as a daily, weekly or monthly limit
Load Wallet Limits
This amount is limited to certain time period and can be set for daily, weekly or monthly accumulated amounts
Responsible Gaming on Internet
Player’s Limits
Players can readjust limits within the global limits
Number of players who adjust their limits
4,6%
Self-exclusion
Player that wants to take a break from the gaming system for some defined period of time
Number of players who self-exclude
0,05%
The Right Balance
Offer all the best games, acquire players in a competitive environment
Protect the players by offering responsible
gaming mechanisms
Standardization
Regulators and operators should adopt the standards
Good for technical vendors – provides stable environment
SUMMARY
On-line is growing
A safe way to bet
Responsible Gaming in the On-line Internet World
Ólafur Andri [email protected]
@olandrihttp://is.linkedin.com/in/olandri