Registration Number: 4225450Name: Juliano Garcia De Almeida

Utrecht,

EXIN hereby certifies that Juliano Garcia De Almeida has participated in theexamination

ITIL® V3 Foundation

on 12 May 2011 and has

Passed

with a score of 95% where 65% is needed.

M.R.B. van der LandeCEO EXIN