Return on Data:

An Approach to Enterprise Data Management By James Lapalme

1 © Copyright 2011 James Lapalme 2011-10-01

EDM : Tool not an Objectif

© Copyright 2011 James Lapalme 2

Tool Objectif

?

2011-10-01

Increasing « Return on Data »

Higher Return on Data

Lower Operational

Risk

Increased Opportunity Utilisation

Lower Operational

Costs

3 © Copyright 2011 James Lapalme 2011-10-01

Areas of Improvement

Agility& Transparency

Shared Meaning& Alignment

Consumption Rationalization

Process Improment

Data Management Maturity

Ret

urn

on

Dat

a

4 © Copyright 2011 James Lapalme

Areas of Improvement

2011-10-01

Were to Invest ?

Agility & Transparency

• Data Lineage

• Event Lineage

• Integration Design

Shared Meaning & Alignment

• Shared Semantic Models

• Shared Expectations

Consumption Rationalization

• Monitoring

• Control

• Supply Management

Process Improvement

• Process Streamlining

• Work Redesign

Return on Data

5 © Copyright 2011 James Lapalme 2011-10-01

Fact-Driven Data Management

Mesure • Impact on PnL

• Impact on VaR

• Process Variation

Assess • Ishikawa (Fishbone)

• 5 Whys

• Root Cause Analysis

Identify & Plan • Agility & Transparency

• Rationalization

• Process Improvement

• Shared Meaning

Execute • Iteratively Delivery

• Rapid Delivery

6 © Copyright 2011 James Lapalme 2011-10-01

Change is Not Free

Efficiency (Doing things right)

Effectiveness (Doing the right things)

Culture (Determining what is

right)

© Copyright 2011 James Lapalme 7

Low resistance but superficial an temporary change

High resistance but deep sustainable change

2011-10-01

Indirect Cost of Poor Quality is High

Quantitative

Qualitative

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PnL

2011-10-01

5 Steps Process

Quality Assessment

Cause Assessment

Strategy & Solution Design

Portfolio Planning

Execution

1. 5 subject sampling 2. Quality Audit 3. Variation Analysis 4. Impact Analysis

1.Ishakawa 2. 5 Whys 3. RCA

1. Area Exploration 2.Solutioning 3.ROI Analysis 4.Target definition

1. Backlog creation 2. Prioritzation 3. Funding

1. Sprint Deliveries

9 © Copyright 2011 James Lapalme 2011-10-01