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Rich content media and the enterprise - the rise and rise of Tablet Publishing November 2013 Tuesday, 26 November 13

Rich Content Media and Enterprise - The Rise and Rise and Tablet Publishing

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Presentation by Oomph at the CBA innovation Fair on the 11th November.

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Page 1: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

Rich content media and the enterprise - the rise and rise of Tablet Publishing

November 2013

Tuesday, 26 November 13

Page 2: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

Tablets in Business - Embrace the Opportunities

Re-thinking your tablet strategy

What’s all the noise about?

Enterprise as Publishers

Coles, Harley, Sky One, Adidas

Tuesday, 26 November 13

Page 3: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

What is Oomph?

Oomph is a versatile tablet and mobile publishing platform that allows print and web designers to create and publish rich media apps for touch screen devices with absolutely no

programming required.

Tuesday, 26 November 13

Page 4: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

Tuesday, 26 November 13

Page 5: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

Why do I need to care about

tablets?

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Page 6: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

Smartphones and tablets are changing the way that we live and

work.

Consumer IT is driving innovation within the enterprise.

This has profound implications for organisations and particularly

their communications strategies, both internal and external.

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Page 7: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

The Rise and Rise and Rise

of Tablets

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Page 8: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

300,000The number of iPads sold on the first

day they were released in 20101

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Page 9: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

327MThe total number of tablets globally

20132

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795MThe predicted total number of tablets

globally by 20173

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1 in 8people in the world will own a tablet by

20173

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Page 12: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

76%The predicted level of tablet

penetration in the Australian Market by mid 20144

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Page 13: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

56%The current level of tablet penetration

in the Australian Market4

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3rdThe global ranking of Australia in terms

of tablet penetration5

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68%The iPad market share in Australia4

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Device market share in Oz5

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Page 17: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

2015The year that tablet shipments will

overtake PCs6

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Page 18: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

2013The year that tablets drove more

website traffic than mobile7

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88%the level of media consumption that

occurs on a screen in Australia8

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More than one in three minutes is now spent beyond the desktop8

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34%The percentage of people who spend

more time on tablet than watch TV8

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Tuesday, 26 November 13

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71%number of Australians use a second

device while they watch TV8

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44%number of Australians use a tablet

while they watch TV8

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The Lean Back device:

“12 months ago tablets were described as the device you look

down at from your television. Now TV is the device that you look up at from

your tablet.”

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Page 26: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

It’s a brave new worldTuesday, 26 November 13

Page 27: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

So what does this mean for your organisation?

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Page 28: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

And what is tablet publishing?

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Consumer Tablet Channel

Consumer Magazines

Brochures & Catalogues

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Consumer Tablet Channel

By leveraging the personalised, interactive nature of the tablet, you are able to create an experience that is quite simply unparalleled through other channels.

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Corporate Publications

Training & Development

Retail & Kiosk

Sales Tools

Enterprise Tablet Channel

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Enterprise Tablet Mobility solutions can deliver a competitive advantage across a range of activities including:

•More effective sales, marketing and communications campaigns

•Faster, more informed decision making capability• Increased staff productivity and efficiency•Brand recognition as technological and

innovation leading•Lower cost of hardware rollout using BYOD

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So what’s happening in the enterprise?

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92%of Fortune 500 companies were testing

or using iPads by 20119

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85%of current enterprise usage is on iPads,

with Samsung at 7%3

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18%of tablet sales will come from

enterprise by 20173

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Tuesday, 26 November 13

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So what results are being achieved in the enterprise?

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18%increase in sales for Aflac Insurance 6 weeks after converting sales material

to iPads10

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Page 40: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

250number of hours per year each rep will save following transition to iPad based sales material, according to Novartis

CEO Joe Jiminez11

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35,000number of additional customer visits

per year that will enable11

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29%of doctors reported that they more

likely to prescribe a drug after seeing an iPad based sales pitch11

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15%of online retail purchases came from

mobile last Black Friday12

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10%of online retail purchases came from

iPad last Black Friday12

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There’s An App For That

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Native Apps versus Mobile Web

NativeBetter performanceOffline capabilityIntuitive installation path and ecosystemAbility to access hardware such as camera, gyroscope, microphone etcEasy access via installed AppTargeted messaging via push notifications

Siloed development - iOS, android etcApproval process for app store may be requiredCommissions to app store may be payable

One source of codeDirect accessInstant updatesAccessible on all devices

Requires internet access to functionDoesn’t look native across all platformsHard to discover appPotential performance issues No centralised app storeLimitations on hardware accessOngoing maintenance for website (hosting etc)

Pros Cons

Web

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85%prefer mobile apps over mobile

websites, based on performance, speed and convenience14

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79%of users will only try an app once or

twice if it failed to work first time14

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60Bnumber of cumulative app downloads

from Apple app store

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Page 50: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

375,000number of iPad specific apps available

in Apple App store14

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How do we create apps that are

relevant, useful and used?

It’s a blend of brand, content strategy,

consistency and of course usability.

And the best thing is - we can measure it

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So what about

Strategy?

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Strategic Objectives

Commercial return

Customer Segmentation &

Targeting

What problems are you solving?

What are your 5-7 key messages?

What resources do you have/ need?

What content, design, features can you use, should you

digitise?

What channels should you use?

What are your competitors doing?

Where

Building a Tablet Strategy

NEXT

So what’s your value proposition?

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What are we doing ?

8

Consumer at Centre

App Build

Considered UX

Business Driver

Clear Value Prop

Marketing/ PR

Implementing a Tablet StrategyIntegrate with the Business

Optimise & ReviewTuesday, 26 November 13

Page 56: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

Launch parties are a thing of the past

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“Designers are emerging as the rock stars

of the technology

world”

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Design for the Medium

By understanding how people are using tablets, in what environment and what content, enterprise can build content strategies that embrace cross platform capabilities.

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Mobile Commerce

The balancing act between content and commerce.

Personalisation

Your content, your voice (the company’s data?)

Big Data hits the App world

Analytics help businesses improve spend & targeting

Advertising

More interactivity = greater response

Business Adoption

Consumer toys becoming business tools

Key Trends

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Page 60: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

1.Take a consumer centric approach to planning -

and make sure you have budget to reiterate

2.Benchmark your competition

3.Apply a mobile first strategy

4.Invest in talent and resources

5.Understand the power of data

6.Build new ways to drive consumer engagement -

utility and entertainment

7.Be committed to self education

7 things you can do to help drive tablet acceleration

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CONTACT:

Zachary KingBusiness Development Manager

email: [email protected]: +61 2 8039 0508

Lisa WaltonStrategy and Marketing Director

email: [email protected]: +61 2 8039 0502

FIND OUT MORE

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Page 62: Rich Content Media and Enterprise -  The Rise and Rise and Tablet Publishing

1. Apple Website - http://www.apple.com/pr/library/2010/04/05Apple-Sells-Over-300-000-iPads-First-Day.html

2. Mary Meeker state of the Internet, Q2 2013. - http://www.kpcb.com/insights/2013-internet-trends

3. Global Business and and Consumer Tablet Forecast Update 2013 to 2017 by Forrester http://blogs.forrester.com/jp_gownder/13-08-02-global_business_and_consumer_tablet_forecast_update_2013_to_2017_0

4. Australian Mobile Phone Lifestyle Index, 9th Edition - Special topic: Mobile Retail. Published by AIMIA

5. Australian Multi-Screen Report Q1, 2013. Nielsen. http://www.regionaltam.com.au/upload/resources/2013/MultiScreenReport_Q1_2013_FINAL.pdf

6. IDC Press Release 11 September, 2013. http://www.idc.com/getdoc.jsp?containerId=prUS24314413

7. ADOBE website, March 6, 2013. http://blogs.adobe.com/digitalmarketing/digital-index/tablets-trump-smartphones-in-global-website-traffic/

8. The New Multi-Screen World - Understanding Cross-platform Consumer Behavior report by Google, March 2013. http://www.google.com.au/think/research-studies/new-multi-screen-world-australia.html

9. Apple Q2 Results Presentation by Tim Cook, referenced from http://techcrunch.com/2012/10/23/tim-cook-almost-every-company-in-the-fortune-500-is-testing-and-deploying-the-ipad/

10.AFLAC Press Release June 22, 2011 - http://www.aflac.com/aboutaflac/pressroom/pressreleasestory.aspx?rid=1576889

11.Pharmalot interview with Joe Jiminez - http://www.fiercepharma.com/story/novartis-ceo-ipad-saves-time-keeps-reps-honest/2011-03-29

12.IBM 2012 Holiday Benchmark Reports - http://www-01.ibm.com/software/marketing-solutions/benchmark-reports/black-friday-2012.html?cm_mmc=holiday2012-benchmark-reports-_-press-release-_-wire-_-text-link

13.Mobile Apps - What Consumer Really Need and Want, by Compuware - http://offers2.compuware.com/rs/compuware/images/Mobile_App_Survey_Report.pdf

14.Apple Presentation by Tim Cook as reported by Endgagdet website on 22/10/2013 http://www.engadget.com/2013/10/22/apple-ios-7-downloaded-over-200-million-times-in-5-days/

References

Tuesday, 26 November 13