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Classification: Public 15 August 2014 SAP UI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL SAPUI5 COSTS SAVING WEB APPLICATION www.skybuffer.com

SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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Skybuffer SAP UI Development team released to public domain the first SAPUI5 (SAP OpenUI5) terminal application that could be used in the warehouse self-maintenance area.

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Page 1: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

Classification: Public

15 August 2014

SAP UI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINALSAPUI5 COSTS SAVING WEB APPLICATION

www.skybuffer.com

Page 2: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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Agenda

About SAPUI5 Web Terminal

Malfunction Report

Remote Maintenance Video Chat

Tasks List and Work Order Confirmation

Page 3: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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In Warehouse Self Maintenance Terminal :: Why to Use It?

Almost all enterprises have warehouses where employees use different kind of equipment on the shared or attached basis. And it is quite common that all this master data, like employee infotypes data and equipment master records are managed in SAP ECC system. Almost all enterprises that run SAP have implemented SAP Plant Maintenance solution and use Notifications and Work Orders to cover maintenance data flow. This fact was taken as a foundation for maintenance costs saving application development.

Page 4: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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In Warehouse Self Maintenance Terminal :: How to Deploy?

Web Terminal could be installed as a separate tablet PC in the Self Maintenance area of the warehouse.

SAPUI5 Application will be started on terminal in a web browser that is opened in a kiosk mode.

Employee will arrive and report a malfunction using on screen keyboard and SAPUI5 Application.

Page 5: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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In Warehouse Self Maintenance Terminal :: Costs Saving Estimate

Each work order that is successfully processed via self-maintenance terminal cut upto 2 hours of the technician on-site work that leads to approximately:

25% costs reduction for in-warehouse maintenance activities

Page 6: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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Agenda

About SAPUI5 Web Terminal

Malfunction Report

Remote Maintenance Video Chat

Tasks List and Work Order Confirmation

Page 7: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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In Warehouse Self Maintenance Terminal :: Login Screen

Employee’s number is used to identify an operator at the terminal.

In production implementation employee’s card could be swiped for identification and authorization.

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In Warehouse Self Maintenance Terminal :: Create Malfunction Report

Operator selects one of the attached equipment numbers and damage type is filtered correspondent to the equipment category.

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In Warehouse Self Maintenance Terminal :: Work Order is in a Queue

As soon as operator clicks on the SUBMIT button, SAP work order is created.

Page 10: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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In Warehouse Self Maintenance Terminal :: Remote Technician is Allocated

When the technician picks up the Work Order from the queue, the status of the order is updated and operator can confirm his/her readiness to the dialogue.

Page 11: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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Agenda

About SAPUI5 Web Terminal

Malfunction Report

Remote Maintenance Video Chat

Tasks List and Work Order Confirmation

Page 12: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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In Warehouse Self Maintenance Terminal :: Two Video Streams Layout

Video chat layout depends from the damage type. In warehouse terminal camera might be either available or not. For instance, in case of the fork lift damage it is very high probability that the technician will request operator to share a video.

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In Warehouse Self Maintenance Terminal :: One Video Stream Layout

In case of iOS driven terminal it will be a PiP bi-directional video streaming, because of the operation system limitations.

Page 14: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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Agenda

About SAPUI5 Web Terminal

Malfunction Report

Remote Maintenance Video Chat

Tasks List and Work Order Confirmation

Page 15: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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In Warehouse Self Maintenance Terminal :: Tasks List

When the technician has clarified all the breakdown aspects, he will assign a task list to the SAP Work Order that the operator will see right after the SAP Work Order status is updated.

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In Warehouse Self Maintenance Terminal :: SAP Work Order Confirmation

Operator supposed to run through all the tasks and then to either confirm that damage is fixed, or contact the technician back.

Page 17: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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RESULTS

SAPUI5 Fiori like web application that is hosted at in warehouse self-maintenance terminal could be used to:• Facilitate malfunction reporting• Implement a video channel solution for the remote

maintenance assistance• Decrease “in service” time for the breakdown cases• Allow one technician to serve several warehouses• Increase efficiency of the operator working hours

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ONLINE PROTOTYPE

You can try In Warehouse Self Maintenance Terminal at:

http://openui5.skybuffer.com

Page 19: SAPUI5 :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

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SAP UI :: IN WAREHOUSE SELF MAINTENANCE TERMINAL

SAPUI5 COSTS SAVING WEB APPLICATION

Skybuffer AS, Norway

E: [email protected]: www.skybuffer.com

Highly skilled experts in

SAP and WEB