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Discover Social Media
© Crown Copyright 26/01/2012
Knowledge, Information and Records Management
Aim
An overview of social media tools you can use to collaborate and share information with Government colleagues and external partners
Knowledge, Information and Records Management
Social media
Communication Creates sense of community Prevents re-inventing the wheel Saves time Work more efficiently Promotes open, transparent Government
Knowledge, Information and Records Management
Blogs and Blogging
Knowledge, Information and Records Management
RSS
Knowledge, Information and Records Management
Knowledge Hub Huddle Sharepoint
Online community spaces
Knowledge, Information and Records Management
Digital Identity
Personal
Professional
Official
Knowledge, Information and Records Management
Be credible
Be accurate, fair, thorough and transparent
Be consistent
Encourage constructive criticism and deliberation. Be cordial, honest and professional at all times
Be responsive
When you gain insight, share it where appropriate
Civil Service guidance
Knowledge, Information and Records Management
Be integrated
Whenever possible, align online participation with other offline communications
Be a Civil Servant
Remember that you are an ambassador for your organisation. Wherever possible, disclose your position as a representative of your Department or Agency
Civil Service guidance
Knowledge, Information and Records Management
Summary
Knowledge, Information and Records Management
Choose the best tools for your workCan you ‘social media-ise’ existing work? Don’t get hung up on the technologyRemember your digital identityAsk the Digital Comms Team or Digital Coordinators Ask a Librarian for help with training Remember the Knowledge Hub
