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Regionalcommunication
Ø Thelargesttelecomgroupintheworld*(32nd in2013FortuneGlobal500)
*Inconsolidatedrevenueof10.9TrillionJPNinFY2013
Applicationintegration
Mobilecommunication
ManagedICTService
Longdistance&internationalcommunication,ICTSolutions
NTT Group
About NTT Communications
Ø OperatingRevenues:JPY1,230B(USD12.3B)
Ø OperatingIncome:JPY 127B(USD1.2B)
GlobalICT SolutionswithHighQuality
<GlobalDeployment*2>
Ø NTTCom GroupEmployeesü Japan:Approx.11,300ü OutsideJapan:
Approx.9,100
Ø Officesin43countries/regions,123citiesØ GlobalNetworkServicein196countries/regionsØ GlobalTier-1IPbackboneprovider,oneofthelargestinAsiaØ 132 datacenters,strongincreaseinAsia/US/Europe
<ResultsforFY2013*1>
NTT(HoldingCompany)
・・
*2 AsofJanuary2015- FiguresinUSDarenotofficialbutareprovided forreference(exchangerateusedisUSD1: JPY100)
*1 EndedMarch31,2014
9 Key Features of Global Cloud Vision 2014
Infrastructure
Cloud
Network
General
Application
CustomerPortaland
IntegratedAPIGateway
Cloud
Migration
Security
ManagedICT
Partnership
Ø Developcompetitiveadvantagesthroughthe9keyfeaturesbelow
Recent Major Awards
Cloud/DataCenter
Network
Security/ManagedICT/Application
EnterpriseServices
<Global Awards> <Japanese Awards>
Gartner Magic QuadrantMagicQuadrantfor
NetworkServices,Global
[Source]Gartner,“MagicQuadrantforNetworkServices,Global” byNeilRickard,BjarneMunch14January 2015
- ThisgraphicwaspublishedbyGartner,Inc.aspartofalargerresearchdocumentandshouldbeevaluatedinthecontextoftheentiredocument.TheGartnerdocumentisavailableuponrequestfromNTTCommunications.Gartnerdoesnotendorseanyvendor,productorservicedepictedinitsresearchpublications,anddoesnotadvisetechnology userstoselectonlythosevendorswiththehighestratings orotherdesignation.GartnerresearchpublicationsconsistoftheopinionsofGartner'sresearchorganizationandshouldnotbeconstruedasstatementsoffact.Gartnerdisclaimsallwarranties,expressedorimplied,withrespecttothisresearch,includinganywarrantiesofmerchantabilityorfitnessforaparticularpurpose.
Ø PositionedintheLeadersQuadrantofGartner's“MagicQuadrantforNetworkServices,Global”forthesecondconsecutiveyear
Arcstar Universal One
This is a paid tool for our users of the network business service, which is one of the services NTT Communications provide.
Ø CustomerscanchooseeitherL2orL3foreachlocationØ Secure, flexibleandhigh-quality global networkavailablewithshort
leadtimesØ Simpleplanselectablebyqualitylevel
Arcstar UniversalOne
CustomerPortal
NTTComCloud
LightGrade(Best effort)
StandardGrade
BusinessGrade
PremiumGrade
HigherQuality
[Legend]:MainCircuit
:BackupCircuit
Why we wanted to make this.
• The keywords were “The voices from our customers” and “Automation”.
AutomationCustomer’s Voice
Customer’s Voice• Slow service, expensive, low quality of service.(Customers in Japan
are very strict.• How many circuits and services have we subscribed?• We can’t connect. Is the service down?• When is maintenance? It’s hard to know by email.• Since we subscribed circuits, we would also want
alive monitoring.• There isn’t any problem management regarding
ITIL for the services.
Automation infrastructure for internal operations
• For efficiency and upgrading, we have constructed 4 bases for automation in-house, over the past two to three years.
Automation infrastructure for internal operations
• For efficiency and upgrading, we have constructed 4 bases for automation in-house, over the past two to three years.
Did the customer voice change?
AutomationCustomer’s Voice
• Nothing changed drastically. This was obvious since the automation inside NTT Com was invisible for our customers… So…
AOP Portal
Why we chose Sencha.
• Large-scale development, concurrent development was possible.• Easy integration with our in-house system.• Rich parts for the UI.
Wrap Up
• A large-scale business application like AOP was possible to develop since we had a very fine relationship between NTTCom + Xenophy + Sencha.• We would want to grow and
expand this triangle together.
NTTCommunications
SenchaXenophy
DevelopmentSupport
ProvideDevelopmentFramework
QuickReleaseforCompetitiveCustomerService