16 data centers

Fred Luddyfounds the company

Frank SlootmanJoins as president & CEO

Acquires Mirror42 Powers Performance Analytics

Acquires Intréis for Integrated GRC

S I N C E 2 0 0 3

Acquires NeebulaServiceWatch powers the automation of service-centric discovery, mapping and monitoring

No. 63 on Deloitte’s North America Technology Fast 500 2,099% five-year revenue growth

First customers in Asia Pacificand Europe

First $1 million customer

Launches FinancialManagement

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10 customers

Delivers automated service-aware CMDB/infrastructure mapping

Ovum Research"Considered one of the most innovative

vendors in the ITSM space, ServiceNow has registered the highest growth rate in the market over the last two years.”

Rolls out apps for HR, Facilities, PPM, and IT Cost Management 3-year sales growth

hits 3,000%

Consumer-like experience for enterprise IT

25,000 users leverage ServiceNow in 29 countries

Industry-first cloud-based discovery

Receives FedRAMP certification

Launches Security Operations and Customer Service Management

Delivers Graphical WorkflowAdds Service Level Agreement management

8 engineering centersSilicon Valley, San Francisco, San Diego, Seattle, London, Amsterdam, Tel Aviv and Hyderabad, India

Launches first-ever developer conference

3,300+ customersMore than 30% of the Global 2000

Reaches $1 billionin annual revenue – 2nd SaaS company in history to achieve

Launches Edge Encryption for advanced security and ServiceNow Studio for AppDev

Celebrating 10 years of Knowledge

Launches new partner certification program to support ecosystem growth

First cloud-based orchestration platform

Launches Governance Risk & Compliance and Chat

Delivers Collaboration and social IT

200+ customers

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Luddy states: "The IT industry deserves a tool that just works. We're going to give it to them."

Knowledge07 is held with about 100 customers

Launches the ServiceNow Store

Launches App Showcase

Launches Express Highly standardized product for organizations of all sizes to adopt service management rapidly

IPO: June 29, Main funders:Sequoia Capital, Greylock Partners, and JMI. Opening price: $18

First Service Catalog

Changing the Way People Work

Luddy creates the first cloud-based platform for the enterprise,a forms-based workflow system with the goal: “To enable regular people to create meaningful applications to route work through an enterprise.”

Automates more enterprise functions with self-service

The end of no. The beginning of Now.

Discover the Power of the Platform

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CampinasSao Paulo

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