Session Border Controllers (SBCs) - The BorderNet Family

COMPANY CONFIDENTIAL © COPYRIGHT 2012 DIALOGIC, INC. ALL RIGHTS RESERVED. | www.dialogic.com

Session Border Controllers

A New Necessity for Service Providers and Enterprises

COMPANY CONFIDENTIAL © COPYRIGHT 2012 DIALOGIC, INC. ALL RIGHTS RESERVED. | www.dialogic.com2

Agenda

Today’s Evolving IP EnvironmentWhy are SBCs important?What are the benefits of SBCs?

For Service Providers?For Enterprises

How are SBCs used?SecurityMultimedia ConnectivityService Assurance and OptimizationBorder Management

Dialogic® BorderNet™ SBCs


Today’s Evolving IP Environment

Today’s communication environment is rapidly changing, complex, and highly nuanced.Service providers continue to roll out innovative services to their customers that require the use of multiple networks to provide an end-to-end service that connects consumers with content.


Today’s Evolving IP Environment (cont.)

IP has become the new transport methodology for delivering services like voice, and Service Providers are taking the steps to transform their networks to all-IP infrastructure. Until this all-IP convergence happens, the global communications scene will still include a large component of the old network interface, Time Division Multiplexing (TDM), into the foreseeable futureService Providers are left with the need to interconnect IP networks with legacy TDM networks.

North America 13 Western Europe 23 Eastern Europe 19

Asia Pac 17

Africa 5

Middle East 8Americas 6

865

736

91

2G Networks

LTE Networks Worldwide

3G Networks


Why are SBCs important? (cont.)

Session Border Controllers can help service providers connect diverse networks and cope successfully with spiraling traffic volumes and complexity while still securing their mission critical infrastructure. The multiplying capabilities and expanding capacities of SBCs have become central to the evolution to IP-to-IP interworking and can help service providers as they endeavor to improve performance.


Why are SBCs important? (cont.)

From once being looked upon as primarily a security device, SBCs have taken on an expanded role for fostering successful connectivity and providing high quality IP service.Provide vital support for:

SIP normalizationQuality of Service (QoS)NAT traversalIPv4 – IPv6 interworkingA host of value added servicesMuch more


Benefits for Service Providers

Service providers today look for solutions that enable multi-generational networks operating in parallel SBCs:

Enable seamless communication between different service providers networks and end-user networks Sit at demarcation points between the networks and provide a large range of important functions for security, protocol translation, normalization and call handlingHelp manage calls, regulate data flows, fix/change protocols & syntax, maintain high availability


Benefits for Enterprises

Expand options enterprise organizations have when it comes to considering choices for communications equipment and solutionsAllow enterprises to be flexible in terms of taking a “best of breed” approach when choosing a platform or solution that fits their needs Provides protection for organizational assets against malicious attacks


How are SBCs used?

Historically, SBCs have been deployed to secure organizational assets. Due to the transformation of service provider networks to IP, and the demand for new and innovative services that combine voice, video and data, in many cases from different content providers, the roles of SBCs are expanding in service provider networks. SBCs provide an array of critical functionality that can be categorized into the following four general areas:

SecurityMultimedia connectivityService assurance and optimizationBorder Management


Features

SecuritySBCs are designed to insulate IP Networks or network portions from potential problems in other networks with which they are connected.

• Provides call filtering, encryption and protection from malformed packets

• Topology hiding (prevents outsiders from accessing internal information)

• Limiting traffic to prevent overload

Multimedia ConnectivityTranscoding voice and video codecs is growing in importance especially due to the continual growth of video as a component of overall IP Traffic. Can facilitate connectivity from a multimedia perspective, SBC, can provide both “normalization” and transcoding capabilities. Allows NAT Traversal and firewall access for real-time IP Traffic.


Features (cont.)

Service Assurance and OptimizationSBCs typically provide service assurance through a combination of call admission control and quality of service features. Use of access control lists to prioritize media flows by mapping them to appropriate service levels through IP header bit marketing and VLAN mapping. Can provide network overload and failure detection and attempt to re-route traffic through alternate routes if they detect a far-end problem. Load balancing traffic

Border ManagementSBCs sit at the border between peering networks as well as provide connectivity between different domains within a service providers networksProvide management capabilities from a configuration and reporting perspective.Can effectively isolate user experience issues to a particular network domain, in turn reducing the time to isolate and resolve issues affecting performance.


How are SBCs used?

Service providers …Require flexibility interconnecting their IP and TDM networks Deliver services to customers over multiple technology domainsWant to invest in solutions that will position them to connect securely and seamlessly across all-IP networks

CONTACT CENTERS SIP TRUNKINGVALUE ADDED SERVICES

OPEX reduction is driving the need for consolidation of call centersIP is the natural and sole evolution from legacy call center infrastructureInteroperability issues impact service level goalsContact centers strive to drive down talk time, reduce wait time and support increased customer self-service

New investment cycle in PBX market offers opportunity to move businesses from TDM to IP

Legacy base of PBX implementations has never been older than it is now

Managed IP PBX services - largest segment of business VoIP services

Entry for providers to sell SIP trunking services

Source: Infonetics

Gateway solutions have been the connectivity workhorse until now; SBCs are a critical investment for delivering and managing IP based services

Solution scalability is key along with need to differentiate and enhance offerings

Service providers want to offer value beyond commodity pricing - Ability to layer on enhanced services provides opportunities to differentiate


Dialogic® BorderNet™ Session Border Controllers

BorderNet SBC family of solutionsTargeted toward peering, access and value added services with purpose built appliancesHigh performance – small footprintInteroperability and interworking flexibilitySupport for on board video transcoding capabilitiesEase of implementation, configuration, provisioning and management

Dialogic provides more solution value than stand alone SBC competitors

Ability to provide transition from existing TDM or NGN network to all IP and multimediaExtensive partner network for value added services beyond the infrastructureBundled solution offerings - from content creation to optimizationGlobal operations and support presence


Questions and Answers

Learn More: Please visit our Session Border Controller page on our corporate website at www.dialogic.com/sbc

Contact us: For questions questions about our Dialogic® BorderNet® family of products, please email us [email protected] or use our contact form at: http://www.dialogic.com/Purchase/contact-sales.aspx

Thank you!

http://www.dialogic.com/

mailto:[email protected]

http://www.dialogic.com/Purchase/contact-sales.aspx

http://www.dialogic.com/Purchase/contact-sales.aspx


Dialogic, Veraz, Brooktrout among others as well as related logos, are either registered trademarks or trademarks of Dialogic Inc. and all companies controlling, controlled by, or under common control with Dialogic Inc. (“Dialogic”). The names of actual companies and products mentioned herein are the trademarks of their respective owners.

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Session Border Controllers (SBCs) - The BorderNet Family