Cathay DrugSFE in Tablet Training

6 February 2013

Agenda

• SFE Training Objectives• SFE Users Training• SFE Cathay Field Force

Training Objectives

• What are expected after the training:– Identify the benefits of using an automated

system on a Samsung Tab 2.0– Know the basic functions of the Samsung Tab 2.0

and its basic handling and maintenance– Cover MDs using the New Device and Upgraded

System– Sync (Upload) calls data from the Samsung Tab to

the Server (Portal)– Troubleshoot any possibly-encountered errors

Training Topics

• Hardware: Samsung Tab 2.0 P3100• Software: SFE in Android

Training Concepts

• Focus your eyes and mind in-front/to the person talking

• When the Trainer says Execute/Apply, you should as stated

• Raise your hand should you have questions/clarifications

SFE Plan

Responsible Activity

Cathay Drug HO Team Over-all Structure and Plan of the Project,

GIC/D2i Team Installation of AMIe-TMS in Samsung Tab 2, Training, Support

SFE Cathay Field Force UserDevice, System and Data and Report Concerns that will be encountered

Taskforce (HO, GIC, and Cathay Field Force)

Readiness Assessment and Recommendation

SFE Users Training

Samsung Tab 2.0 P3100

Getting to know your tablet

• Features and functions• Your new tablet offers leading, easy-to-access multimedia

and entertainment features. You can:• Connect to the Internet via Wi-Fi or, if your tablet includes

3G features, HSDPA+.• Access your email while on the move.• Keep in touch with your friends via your Contacts and

social networking applications.• Camera has geo tagging and smile detection.

Setting Up

Your new tablet comes packed in a protective box. Carefully unpack the box and remove the contents. If any of the following items is missing or damaged, you may approach us immediately: Samsung Galaxy Tab 2.0 P3100 Poster / product and safety information / safety leaflet USB Cable AC adapter Warranty card Headset

Samsung Galaxy Tab 2.0 key parts

Locking your tablet

• If you will not use your tablet for a while, briefly press the power button to lock access. This saves power and ensures your tablet does not unintentionally use any services. Your tablet will lock automatically if it is not used after a while. To change the delay, tap Apps > Settings > Accessibility > Screen Timeout

Waking your tablet

• If the screen is off and the tablet does not react to any taps on the screen, then it has been locked and is in sleep mode.

• To wake your tablet, press the power button. Your tablet will display the Lock screen. Drag the lock symbol to the edge of the circle to unlock the tablet.

The Home screen

• When you start your tablet, or wake it from power saving, it will display the Home screen. This screen gives you quick access to information and simple controls with widgets or shortcuts. These display information such as the time and favorite bookmarks, or provide additional controls and direct access to applications. Some have been pre-installed on your tablet, while others may be downloaded from the Android Market.

The Home screen already features some useful controls and information

Search

• Search for applications, files or for information on the Internet, tap the Google / Search icon in the top-left corner.

• Simply enter the text you want to find. Tap the arrow or Enter key to search the Internet, or tap one of the suggestions, applications or files shown in the list.

Navigator• BackHomeRecentTo navigate through menus and options, three (or more)

icons are shown in the bottom-left corner.• Back• Tap this icon to go to the previous page, or to go up one level in a menu.

This icon may be replaced with the hide icon in certain cases (such as if the keyboard or list of recent applications is shown).Hide

• Home• Tap this icon to go directly to the Home screen.• Recent• Tap this icon to see recently opened applications. Tap an application to

open it, or tap anywhere on the screen to return to the Home screen.• Settings• This icon is displayed in some applications. Tap this icon to open a list of

options.

The application menu

The application menu

• The application menu displays applications installed on your tablet.

• Two categories are available: Apps and Widget. Apps displays all applications that are installed on your tablet;

Widgets displays applications that you have installed from the Android Market.

Status and notification icons

Cellular data status icons

Adding shortcuts

• You can add shortcuts to the Home screen directly from the Application menu. Open the Application menu then tap and hold an icon until an image of the Home screens appears. Drag the icon to a Home screen to create a shortcut.

Taking Care of your Samsung Tab 2.0

Don’ts Dos

Don’t load MP3s on the Device Recharge the device when needed

Don’t overload the unit with pictures /Videos

Minimize Sound

Don’t subject the device to excessive heat/cold

Adjust Backlight

Don’t overdo video/picture taking Disable Wi-fi/Bluetooth

Message Board

• Allows the Field Representative to view

announcements from the Head Office, messages from the Manager, and

notices for Promo

Customer List

Class A 3/4, 38,230/50,000

Class C 2/2, 19,200/15,000 F

Class A 3/4, 23,040/50,000 F

Class D 1/2, 19,200/15,000 F

Class B 2/3, 18,230/40,000 F

Class C 2/2, 19,200/15,000 F

Class A 3/4, 23,040/50,000 F

Class D 1/2, 19,200/15,000

• Provides the Field Representative the

following options to view the list of

customers:

– By Date: displays the names of the

customers to be visited for the

day. Medical Representative can

go to other dates for make-up calls

or advance calls

– By Name: displays the customer

list in its entirety

– By Filters: allows the Field

Representative to select any of the

filters below:

• Customer Class

• Specialty

• Location

• Target Frequency

• Actual Frequency

Pre-call Analysis

• Each time a call is initiated, the

System shows the call history of

the customer which includes the

dates of previous visits, details of

the activities done, call comments and the call objectives

that were set for the forthcoming

call.

Activity Screen

Product Detailing• Allows the Field Representative to easily

record the Products detailed

• The system stores the sequence of the

products detailed, allowing the Field

Representative to effortlessly record product promotion and position in the call

order. This is essential in the analysis of

product exposures, by putting weights on

the product sequence.

Advanced Product Detailing

Samples and Giveaways Issuance• The Field Representative can record the

samples, giveaways and literary materials

disbursed to a doctor during the visit.

• Balances are automatically updated during

each issuance to allow for real-time tracking

of samples, giveaways and literature inventory.

Market Research

• The system allows the Field Representative

to record the doctor’s answers to market

research questions

• This feature can be used by Product Managers to allow profiling or gauging of

effectiveness of marketing programs or can

be used by Head Office management for

company-wide surveys.

Call Comments and Next Call Objectives

• The Medical Representative can add call

comments to help him/her remember the

things that transpired during the call. The

system allows the Field Representative to

select from a set of templates or to input

own comments in a text box.

• The Next Call Objective lets the Medical

Representative input the details that he/she

needs to remember when calling on that

doctor the next time around. This feature

allows the Representative to effectively

build-up from the previous call and

positively move the doctor through the

prescribing continuum.

Off-Territory Activities

• The system allows the the Medical

Representative to record off-territory

activities to account for non-call hours

during coverage such as Conventions,

District meetings, and Pharmacy Visits.

•

• As the recording of personal leaves can be done off-site, this provides the Head Office

an up-to-date account for non-call days and

the automatic adjustment of days-on-field

data

Signature Capture

Data Synchronization

• The Synchronize Module gives an option to

the Medical Representative to send and

transmit call data.

• The Medical Representative has the option

to send data at the end of the day or at

different times during the day. Whatever

method is chosen, the actual time of the call is always reflected.

Questions?

45 2009

Thank You!