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SharePoint SharePoint 20102010
A Social A Social PrimerPrimer
September 24, 2011
Ori Fishler, Director, Web Solutions, Edgewater Technology Inc. [email protected]
The Critical Need for SharingThe Critical Need for Sharing
• Remote / Virtual workforce and siloed information workers • Hard to expand exposure to what is happening beyond a
small team
EvolutionEvolution
• Collaboration• Web 2.0• Social Network• Enterprise 2.0• Social Technologies• Networked Enterprise• Social Graph
The Business Case:The Business Case:
The rise of the Networked Enterprise: Web 2.0 finds its paydayMcKinsey’s new survey research finds that companies using the Web intensively gain greater market share and higher marginsDecember 2010
Business Impact & BenefitsBusiness Impact & Benefits
McKinsey & Company 12/2010
McKinsey & Company 12/2010
Social Technologies Social Technologies AdoptionAdoption
McKinsey & Company 12/2010
Microsoft SharePoint 2010:Social Collaboration Enabler
Don’t Invent, Borrow and Don’t Invent, Borrow and
Integrate!Integrate!‣ My Site, Colleagues, Groups,
Connection browsing, Skill browsing
‣ Status updates, Activity feeds
‣ Tagging and tag clouds, Bookmark sharing
‣ Content rating, Comments, Like
‣ Image and Video sharing
‣ Blogs & Wikis
‣ Presence and IM, Live meetings
‣ Discussion forums
Main ConceptsMain Concepts
• Don’t force it. Maximum Privacy• Granular control over what you share and what
you see• MySite as the center of networking activity• A network of colleagues, No handshake required• Search focused approach to finding people• 5 Pillars:
o Filling a profileo Building the networko Sharingo Viewingo Finding
Building the NetworkBuilding the Network
Managing PermissionsManaging Permissions
• Only Me• My Manager• My Team• My Colleagues• Everyone
Colleagues can be organized into Groups but you can not assing
SharingSharing
What is Shared?What is Shared?
• My Status• My Actions on Content
o Tago Noteso Ratings
• My Interests• My Memberships• Blog Posts• My Profile details
o Managero Birthdayo Changes to Profile
Like, Notes & RatingsLike, Notes & Ratings
• Like is a tag• Tagging or notes
generate an activity• Notes can be added to
pages or documents• You can subscribe to
tags• Ratings enabled at a
library level
Viewing and Following TagsViewing and Following Tags
My Site – News FeedMy Site – News Feed
You will see what other people chose to Share with you
Finding the right personFinding the right person
• Ask me about• Skills• Interests• Projects• Organization chart
Implementing a Social Implementing a Social Network with Network with
SharePoint 2010SharePoint 2010
Implementation Challenges:Implementation Challenges:
• Requires users to take actiono Fill Profileo Add Colleagues
• Tagging not intuitive• Rating / commenting not always available• Too focused in My Site, Users may not be aware• Limited activity tracking• Limited integration into Outlook• Mental Challenges:
o Sense of being tracked and monitored
Implementing Social NetworksImplementing Social Networks
• Building a process to ensure people fill their profile and add colleagueso Small group training sessionso Part of onboarding
• Executive buy in and participation• Updating status – chore or fun?• Use as channel for news, announcements etc. to
get people used to getting information this way• Assign local champions
McKinsey Study McKinsey Study
RecommendationsRecommendations
• Integrate the use of Web 2.0 into employees’ day-to-day work activities.
• Continue to drive adoption and usage. Benefits appear to be limited without a base level of adoption and usage.
• Break down the barriers to organizational change. Fully networked organizations appear to have more fluid information flows, deploy talent more flexibly to deal with problems, and allow employees lower in the corporate hierarchy to make decisions.
• Apply Web 2.0 technologies to interactions with customers, business partners, and employees. External interactions are correlated with self-reported market share gains.
Helping the process alongHelping the process along
• Set up recommendations for colleagues o based on email analysiso Based on SharePoint activity
• Enhanced – Centralized activity stream• Outlook Integration
Outlook 2010 Social Network Outlook 2010 Social Network
ConnectorConnectorHidden treasure: A way to see news stream within outlook.
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