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Technology as a limiting factor for outtasking or outsourcing processes Chon de Vries | Pre-Sales Consultant

Should it be outsourced then?

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Technology as a limiting factor for outtasking or outsourcing processesChon de Vries | Pre-Sales Consultant

Where does it go wrong – four fundamental pillars

Change

(Pace)Scalability

Validation

Development & Innovation

Architecture

Will it work well together

(compatibility)?

How does this affect

our availability and SLAs?

What is the impact on knowledge and

management?

Performance?

Capacity?

New targets set by the

businessPolicy plan or IT roadmap

The current system is no longer

adequate

What are the latest

developments (market

research)?

How can I integrate this?

What parties can help us

further?

It can also be done differently – Managed Cloud Services

Scalability

Validation

Development &Innovation

Architecture

Change

(Agility)

FlashVDI

Applying targeted

innovation (efficiency &

flexibility)

Unified BOYD

Orchestration

& Automation

Pre-designedTailored to your

situation

(personalisation)

(Hyper)

Converged

Compatibility and interoperability tested by

partners and vendors

Market-based best practices

and design guidelines

Being able to

dynamically tailor

performance and

capacity to your actual

needs

Portfolio – Managed Cloud Services

Service Management

Private

Converged

infrastructure

as a Service

Storage as

a Service

Enterprise

Infrastructure

as a Service

Infrastructure

as a Service

Backup as

a Service

Orc

he

stra

tion

/auto

ma

tion

Partner

Services

HYBRID

Ownership Location Management

Example Case study

Business benefits

Industry

Challenges

Solution

• Industry

• Introducing a new Oracle environment

• Fast rollout

• Compatible with Oracle applications

• Jointly managed (application and infrastructure)

• A future consolidation platform for replacing existing environments

• Private IaaS obv Converged Infrastructure

• Validated design (all parties concerned)

• Partner an ecosystem

Validation based on market-based best practices

(by vendors & partners)

Flexible management agreements (in this case

our responsibility for management extends to the

hypervisor)

Separating applications and environments using

a secure multi-tenancy

Scaling performance and capacity easily and

quickly (start small, grow big)

Pay per use

Example Case study

Existing tennant – A

PROACT Services

Service Management: ITIL based support

Service Delivery: Strategic reporting on KPI’s / SLA’s

Professional Services: Transition, implementation and migration

Monitoring Suite: 24 x 7 Proactive monitoring & Remote Management

End-to-end

Secure Multi Tenancy

(Compute, networking &

storage)

Application suite

Future tennant – B

Future tennant – C

Customer – Primary DC Customer – Secondary DC

Off site DR copy

Private IaaS

(Converged Infrastructure)

Virtual Data Center

New business

application

Off site backups

Backup Vault

MPLS

Secure Multi Tenant

Dynamic dashboards

Tailored to your specific

situation

Proactively managed

Alarm console for incident

management

Incident classification (ITIL

- Severity levels)

Prevention is better than

cure

Proactively managed

Continuous Service Improvement

Over

3500

projects

Being managed

30 petabyte

data

450 certified

consultants

Suppliers

Status

Certified

ISO9001

ISO27001

24/7

in-house

support

Our knowledge and experience makes a difference

Workshop “Mastering the Cloud” 6 November, in Utrecht

You will gain an understanding of the topic on the basis of:

Various analysts' opinions

(Im)possible strategies based examples from practice

Contractual do's and don'ts

Public, private and hybrid models

Potential showstoppers for cloud utilisation

The criteria for selecting a provider

An insight into day-to-day operational interaction

A business case blueprint

Interested? Contact your Proact account manager or register directly at [email protected]

Thank you!