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Ready to Use Cloud SLAsWebinar 19th Oct
SLALOM Project 2
The SLALOM initiative is being undertaken by consultants from global service provider Atos, the legal specialist Bird & Bird, researchers from the National Technical University
of Athens and University of Pireaeus, and the Cloud Industry Forum, an industry body championing
transparency and trust of online services.
SLALOM Project 3
Introductions
• Breda Beyer CIF• Gian Marco Rinaldi Bird & Bird• Debora Stella Bird & Bird• Julia Wells Atos
SLALOM Project 4
Today’s Agenda
• OverviewSLALOM Goals, work to date
• Contractual and legal issuesApproach and deliverableWalkthrough of part of the Model
• Invite your questions to SLALOM teamOutline options for providing feedback
SLALOM Project 5
SLALOM in a nutshell
SLALOM’s principal objective is to create a Cloud Service Agreement reference model consisting of:
Service Level Agreement Legal and Open Model
SLALOM seeks to provide clarity and reassurance to the market through establishing a baseline of fair and balanced provisions for cloud SLAs and cloud computing contracts overall.
Phases
SLALOM Project 7
cloud service providers
closing thegapadopters
legal firms researchregulation & standardization institutions
Cloud Service Providers can base their own SLA contractual clauses and technical specifications on the SLALOM recommendations.
Cloud Adopters will identify use of SLALOM to mean trustworthy and fair service level contractual terms and technical specifications.
We work with world class experts in the field of legal cloud contracts to provide
open wording for service level issues
We are aligned with organizations that are driving the uptake of recommendations both by cloud providers and consumers such as EC,
standards organizations, and industry associations
The models cover both current market practice and scenarios emerging from
state of the art research.
SLALOM Project 8
Standardise:– What should be covered in the SLA– How to define the metrics– What is fair
– What is fair?– How to word the clauses– Definition of the metrics (≠ values)
2015
The Process
SLALOM Project 9
SLALOM is developing Cloud Service Agreement baseline templates
aligned with ISO standards
Model Terms
Model Specifications
legal
technicalbit.ly/SLALOMDownloads
SLALOM Project 10
QUESTIONS?
11
SLALOM Core SLA
contains specific key metrics & terms (used to assess a property of the SLA),
parameters (used for the expression of a metric),
rules (used for further possible constraints of a metric),
and dependencies (used for specifying the dependencies between the different
metrics)
Specification
SLALOM Project 12
SLALOM is OPEN: Public consultation
How to provide feedback?• Via email – part or all of legal or tech documents• Via phone – we are happy to speak with you• In person – at events • Small discussion groups (telcos/webinars, F2F)
Have your say!!
SLALOM Project 13
Public launch event (Feb/March 2016)
Constitute SLALOM Body • “SLALOM inside”• Further updates to legal and technical
and after Consensus…What then ?
SLALOM Project 14
SLALOM is a CSA financed by European Commission under Grant agreement 644270
For more information on the initiative contact us:
@CloudSLAlomwww.SLALOM-Project.eu
SLALOM Project Coordinator ([email protected])