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Presented by
Tim Myers @t1m0th1
[email protected] 07712 482874
Mashup Apps with K2 and SharePoint What, Why and How?
CERTIFIED and ACCREDITEDrecognised for excellence
OUR APPROACH … user centred design and agile
+ + à Understand the problem domain à Build out a shared understanding goals à Deep understanding of the user base à Definition of key tasks and behaviours à What does “great experience means - UX
à Rapid prioritisation of requirements and removal of process impediments
à Product backlog is open to change à Early and continuous visibility of progress à Project accounting practises are applied à Modified version of SCRUM
à Provides insight into users goals products à User feedback is gathered early and often, using
prototypes of wide- ranging fidelity à Emphasizes consistency, clarity, navigability, find-ability,
and most of all, simplicity à Design for the users within the context of business
goals
=
User Centered Design Agile Robust Governance
SUCCESSFUL PROJECTS
bring the right information to the right people at the right time
The Informed Decision
identity | privacy | managing connections | seamless | delightful | complete experiences
FUNDAMENTALS
sounds great how do I build these?
Our Dynamic, User Centered Design considers an individual user’s procedures, goals and behaviours in relation to the objectives that the system is designed to support § Improve user productivity § Drive collaboration § Increase partner satisfaction § ‘Push’ tailored information § Decrease training time § Reduce resource burden
Understand Your Users
Who are your users? How do they work? What do
they want to know? What do they want to do? What
are your ambitions of them?
Understand Your Business
Understand your business. How does this project support your business
drivers?
Assist Your Users
Ensuring users engage with your site to fulfil their objectives and have a compelling experience
which makes them want to return.
Engage Your Users
More than just making the pages pretty, we create
graphical language to allow users to be guided through with common actions and visual signposting. We call
this visual ergonomics
USER CENTRIC DESIGN
HOW DO WE DO THAT? ITS ALL ABOUT THE UX…
CUSTOMERS
SUCCESS METRICS
PERSONAS
USER JOURNIES TASK MODELS
BRANDS
BUSINESS
VISION
RESEARCH Contextual / Behavioural
INSIGHT Interpret /
Understand
UX Vision
CONCEPT Ideate / Iterate
DESIGN The Experience
PROTOTYPE REFINE IDEAS
MONITOR
DETAILED DESIGN
SHIP IT
CODE TEMPLATES
VALIDATE
SKETCHES
EXPLORE OPTIONS
SHARED UNDERSTANDING What is the problem?
– Problem Domain
How do you want people to interact with it? – Goals, Behaviours, Events
Why will your product matter? – Success Metrics
What is the purpose of your product? – Business Goals – User Goals Who will use it?
– Users
A BALANCED APPROACH TO SOLVING THE RIGHT PROBLEM…
• Desirability – User driven. It’s the “what we want.”
• Feasibility – Technology driven. Can this be done?
• Viability – Business driven. Should this be done?
Viability
Desirability
Feasibility
MISSION CRITICAL SHAREPOINT
WHAT IS A BUSINESS CRITICAL APPLICATION?
Connected Systems Connect line-of-business applications into the collaboration platform everyone uses, so people can find the information they need.
Informed Decisions Make better decisions based on relevant and timely information while ensuring compliance around core business processes.
Realised Value Boost return on investment through faster time-to-market, process efficiencies, reduced risk and lower IT total cost of ownership.
@Risk Self Serve 125,000 Users
Smart Forms
Workflow
Qorus Docs
Business Intelligence
MVC Web Application
BEHOLD, THE MASHUP!
• SharePoint is the solution hub – It’s the glue which keeps the app together – Provides core services – Identity, Search, Document Storage
• User maintainable forms technology
• Manage business Micro Processes
• Flexible to adapt to an ever evolving landscape
• Key engine to driving productivity
• Integrated document generation within SharePoint
• User editable templates – rich toolbox functionality available directly from within Microsoft Word
• Business rules can be embedded in Qorus templates
• Templates stored in SharePoint Document libraries
a business critical mashup using SharePoint and K2
demonstration
APPS APPROACH
Successful employee engagement solutions provide highly tuned productivity tools for workers. Quickly optimising and adapt processes to meet changing business needs...
DATA FORMS PROCESS
+ + = APPS FORMS
MOBILITY
REPORTS PORTALS
WORKFLOW DOCUMENTS
6 3 2 6
9 3 1
7 9
1
Manage
WE’VE GOT AN APP FOR THAT!
Empower business users with the tools to control and automate their business processes
Make organisations services easy to consume… and manage
Provide a cost effective platform for rapid technology enabled process improvement
Change process rapidly
Reduce organisational frustration
Improve staff productivity
Make processes measurable
RECENT EXAMPLES Facilities
News
Rated Content
Events
Policies & Procedures
New Hire
Vacancies
Appraisals
Pay Day
Maintenance
Canteen
Meeting Rooms
Hospitality
Holiday Booking
Corporate
Surveys
KPI
Travel Booking
Purchase Request
IT
Help Desk
Password Reset
Equipment
People Search
Org Browser
Glossary
Innovation & Collaboration
Ideas
Ask the expert
Teams
Forums
Absence Request
Notice Board
Projects H&S Incident
Image Banks
Shift Swop
Awards
Blog from the top
eLearning
Birthdays
Have your say
Report Request
Library HR
USER DRIVEN DEVELOPMENT
• Gifts and Hospitality • Social Connectivity
– Car Sharing Forums • What’s in the canteen? • Unlocking data discovery – hidden insights
– Broken the barriers down – not simply servicing data requests