Social Learning in Brazilian Government with Plone: a Communities of Practice Platform

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Social Learning in Brazilian Government with Plone: a Communities of Practice

Platform

Joao Luis Tavares & Luciano Camargo Cruz

SUMMARY!

Context Purpose The CoPPla Cases Performance Future

Context

Context• Learning environments based on social and collaborative learning !!

• Building digital habitats to people learn together !!

• Learning through Communities of Practice

CONTEXT• Beginning

2008

2010

2012

2013

2014

Purpose

PURPOSE• Why use digital habitats to learn together !!!

• Brazilian Government requirements to spread the word

• Projects with Brazilian Ministry of Health !

• Needs of a flexible community workspace, that allow groups of people to interact and collaborate effectively

PURPOSE• Build digital habitats to Communities of Practice

• a place where people share contents with a group of people

• a certain level of self-‐management

• Needs very good UI • Performance & scale for thousands

REQUIREMENTS

Dynamic of interaction

Community Management

Sharing Contents

Privacy and Performance

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PURPOSE!

• A Folder as a garden or ecosystem of CoPs


PURPOSE!

• A Folder as a garden or ecosystem of CoPs


• Allow members to create communities and manage the participantes (invite, add, …)

• Delegate community management user participation, roles and permissions

• Allow creation of member subgroups (sub-‐communities) in an hierarchical way

REQUIREMENTS

PURPOSE!

• Display community space of sharing content • Display list of members of a community • Send new contents daily in a digest style

Dynamic of interaction

PURPOSE!

• Deliver some sharing space for files, images, links, documents, events, forums, comments, posts, …

• Deliver some restrict space for personal portfolios • Deliver a workflow to easily change state of contents

Sharing Contents

PURPOSE!

• Unlimited number of communities and participants • Levels of content access:

๏ Public Communities

๏ Restrict Communities

๏ Private Communities • Need to some specific roles (Participant, Waiting, Moderator, Observer, Guest)

Privacy and Performance

The CoPPla

THE COPPLA!

• Content Repository: ๏ Folder hierarchy

• Event management • Discussions organized by domain • Portfolio productions • Membership (member access) • Collaboration (comment, interaction, production)

• Interaction (themes, content, expertise) • Workflow (access control and permission levels)

Requirements

THE COPPLAMember View

THE COPPLAModerator View

THE COPPLACreating Communities

THE COPPLA Setting up Tools

THE COPPLACoP Internal View

THE COPPLASharing Action Bar

THE COPPLAContent Action Bar

THE COPPLAAdding a Post

THE COPPLATimeline Comment

THE COPPLATimeline actions

THE COPPLAContent area view

THE COPPLAInserting content

THE COPPLASubcommunities

THE COPPLA!

• Simple-‐and-‐easy solution MongoDB+Tornado • Avoiding dependencies (XMPP, JABBER, etc.)

CoPPla Chat

THE COPPLA!

• Simple-‐and-‐easy solution MongoDB+Tornado • Avoiding dependencies (XMPP, JABBER, etc.)

CoPPla Chat

Cases

!!!!!!!

• 840 Cops • 9990 members in 2014 • more than 26000 members in general • average of 55000 posts

CASESPublic and Private CoP Projects

USAGEIr para este relatório

01/06/2014 - 30/06/2014Visão geral do público-alvo

Idioma Sessões Porcentagem deSessões

1. pt-br 21.409 94,94%

2. en-us 451 2,00%

3. en 449 1,99%

4. pt-pt 129 0,57%

5. en-gb 23 0,10%

6. pt 20 0,09%

7. es-es 16 0,07%

8. c 15 0,07%

9. es 9 0,04%

10. fr 4 0,02%

Visão geral

+ Adicionar segmento

Sessões

1... 8 de jun 15 de jun 22 de jun 29 de jun

1.5001.5001.500

3.0003.0003.000

Sessões

22.550Usuários

15.435Visualizações de página

112.359

Páginas / sessão

4,98Duração média da sessão

00:07:30Taxa de rejeição

38,19%

Porcentagem de novassessões

64,95%

New Visitor Returning Visitor

35%

65%

© 2014 Google

Todas as sessões100,00%

Ir para este relatório



1. pt-br 833 93,28%

2. en-us 57 6,38%

3. en 1 0,11%

4. es-es 1 0,11%

5. pt-pt 1 0,11%

Visão geral


Sessões

29 de set 6 de out 13 de out 20 de out

505050

100100100

Sessões

893Usuários

275Visualizações de página

7.342

Páginas / sessão



20,83%


20,04%

Returning Visitor New Visitor

20%

80%

© 2014 Google





1. pt-br 10.303 95,65%

2. en-us 293 2,72%

3. pt-pt 85 0,79%

4. en 45 0,42%

5. c 26 0,24%

6. fr-fr 11 0,10%

7. en-gb 7 0,06%

8. pt_br 1 0,01%

Visão geral


Sessões

1... 5 de out 9 de out 13 de out 17 de out 21 de out

500500500

1.0001.0001.000

Sessões

10.771Usuários


136.701

Páginas / sessão



17,57%


26,05%


26.3%

73.7%

© 2014 Google





1. pt-br 24.079 94,81%

2. en-us 640 2,52%

3. en 276 1,09%

4. pt-pt 179 0,70%

5. it 60 0,24%

6. es 41 0,16%

7. es-es 30 0,12%

8. pt 26 0,10%

9. en-gb 22 0,09%

10. fr-fr 9 0,04%

Visão geral


Sessões

1... 8 de mar 15 de mar 22 de mar 29 de mar

1.0001.0001.000

2.0002.0002.000

Sessões

25.396Usuários


128.957

Páginas / sessão



37,63%


49,17%


49.3% 50.7%

© 2014 Google





1. pt-br 10.303 95,65%

2. en-us 293 2,72%

3. pt-pt 85 0,79%

4. en 45 0,42%

5. c 26 0,24%

6. fr-fr 11 0,10%

7. en-gb 7 0,06%

8. pt_br 1 0,01%

Visão geral


Sessões


500500500

1.0001.0001.000

Sessões

10.771Usuários


136.701

Páginas / sessão



17,57%


26,05%


26.3%

73.7%

© 2014 Google


New RequirementsCASES

New Design

New access portlets

New RequirementsCASES

Performance

CoP Mobile App




1. pt-br 10.303 95,65%

2. en-us 293 2,72%

3. pt-pt 85 0,79%

4. en 45 0,42%

5. c 26 0,24%

6. fr-fr 11 0,10%

7. en-gb 7 0,06%

8. pt_br 1 0,01%

Visão geral


Sessões


500500500

1.0001.0001.000

Sessões

10.771Usuários


136.701

Páginas / sessão



17,57%


26,05%


26.3%

73.7%

© 2014 Google





1. pt-br 24.079 94,81%

2. en-us 640 2,52%

3. en 276 1,09%

4. pt-pt 179 0,70%

5. it 60 0,24%

6. es 41 0,16%

7. es-es 30 0,12%

8. pt 26 0,10%

9. en-gb 22 0,09%

10. fr-fr 9 0,04%

Visão geral


Sessões

1... 8 de mar 15 de mar 22 de mar 29 de mar

1.0001.0001.000

2.0002.0002.000

Sessões

25.396Usuários


128.957

Páginas / sessão



37,63%


49,17%


49.3% 50.7%

© 2014 Google





1. pt-br 833 93,28%

2. en-us 57 6,38%

3. en 1 0,11%

4. es-es 1 0,11%

5. pt-pt 1 0,11%

Visão geral


Sessões

29 de set 6 de out 13 de out 20 de out

505050

100100100

Sessões

893Usuários

275Visualizações de página

7.342

Páginas / sessão



20,83%


20,04%


20%

80%

© 2014 Google


Performance

PERFORMANCE

PERFORMANCE

PERFORMANCE

Future

THE COPPLA• Keep in mind compatibility with Plone 5 • Solve performance and scalability issues with the constant growing of communities, people and access

• Evolve the platform towards to Semantic Web and Recommendation

• Funds from CNPq for 2 years to develop a Semantic Web complaint Portal, and

• recommendation product solution • partnership with Brazilian Universities

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Technology

Social Learning in Brazilian Government with Plone: a Communities of Practice Platform