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CONFIDENTIAL © Copyright 2013. Aruba Networks, Inc. All rights reserved 1 #airheadsconf #airheadsconf Give Your WLAN a Voice! Michael Sprott, Sales Engineer, Spectralink June 2013

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Page 1: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 1 #airheadsconf #airheadsconf

Give Your WLAN a Voice!

Michael Sprott, Sales Engineer, Spectralink

June 2013

Page 2: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 2 #airheadsconf

Who we are – NOW

Best environments for Voice over WLAN (VoWLAN)

Deploying Enterprise-Grade VoWLAN

Spectralink and Aruba VIEW certification

Spectralink 8400 Series

Agenda

Page 3: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 3 #airheadsconf

Spectralink Returns to its Roots

Empowering mobile workers

globally with in-building wireless

solutions that enable them to do

their jobs, better.

Page 4: Spectralink airheads 2013

CONFIDENTIAL

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Road Warrior

Desk Bound

On-Site Mobile

80%

0%

0%

0%

10%

90%

10%

70% Knowledge Worker

10%

10%

90%

30%

Users By Office Environment

Vertical

Markets

67.5%

Carpeted

Office

32.5%

Users By Vertical

Healthcare

45.4%

Retail

167%

Manufacturing

13.0%

Hospitality 7.1%

Other

6.4% Source: Market data from Frost & Sullivan report dated September 2011..

Government 7.6%

Higher Ed 3.8%

Retail

16.7%

In-Building Mobile Workers

Best environments for Voice over WLAN

Page 5: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 6 #airheadsconf

VoWLAN Design Considerations

• Deployment 2.4 GHz / 5 GHz

– Channel Selection

– AP Transmission Power

– Interference

– Multipath and Signal Distortion

– Site Surveys

• Coverage

– Roaming Coverage, Signal Strength

– Access Point Diversity

Design your WLAN with voice characteristics in mind.

Page 6: Spectralink airheads 2013

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• Wireless Telephone Call Capacity

– Access Point Bandwidth

– Push-to-Talk Multicasting

• Quality of Service (QoS)

– WMM

– WMM Admission Control

• Security

– VoWLAN Security

VoWLAN Design Considerations

A wireless network that has been designed for

Enterprise-Grade VoWLAN use on average has a

35% higher density than a network that has been

designed for data only!

Page 7: Spectralink airheads 2013

CONFIDENTIAL

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• Site Survey

– Site Survey should include

• Lan/WAN (Voice ready = QoS, BW/Jitter, Packet loss, etc.)

• Network infrastructure ( ¨Uplink¨ Switch capacity )

• WLAN (Coverage, Signal Strength, QoS)

• Security

– Support WEP…WPA2 Enterprise

– TLS (1024Bit Certificate key length recommened)

– Fast roaming (EAP-Fast/PeapV0/MSchapV2)

– VLAN for Voice

VoWLAN Design Considerations

Page 8: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

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• Channel selection

– 2.4GHz and 5GHz bands are supported

– Put voice in 5GHz band (2.4GHz often crowded )

• AP transmission power

– Power settings AP/STA* should be equal

– Non symetric Power cause ¨one way audio ¨

• Qos

– PS has to be supported and enabled

– Enable AC *STA=Station/WiFi phone

VoWLAN Design Considerations

Page 9: Spectralink airheads 2013

CONFIDENTIAL

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• Voice Interoperability for Enterprise Wireless (VIEW)

– Certifies WLAN infrastructure with Spectralink handsets

• Provides

– Tested and proven interoperability

– Detailed configuration guides

• ARUBA Support Docs

Spectralink VIEW Certification

We do the testing - so you don‟t have to.

Page 10: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 11 #airheadsconf

• VIEW CERTIFIED CONFIGURATION GUIDE

October 2012 | 1725-36080-001 Rev T

• SpectraLink 8020/8030 and 8400 Series

• With Aruba Networks®

• Aruba Controllers 6xx, 3xxx, 6000

• Aruba Legacy APs 41, 60, 61, 65, 68, 70

• Aruba 802.11n APs 68, 9x, 105, 12x, 13x

Spectralink VIEW Certification

Page 11: Spectralink airheads 2013

CONFIDENTIAL

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VIEW Certification Parameters

VIEW Test Parameters Result

Power Save Mode (PS-Mode) Pass!

Inter-frame Space (IFS) Measurement Pass!

WPA/WPA2 Security Tests Pass!

Maximum Number of Calls Measurements Pass!

Mixed Radio Mode Capacity Pass!

Voice Prioritization Pass!

AP Latency and Jitter Measurement Pass!

Dual AP Environment/Handoff Pass!

Layer 3 Roaming Pass!

Push-to-Talk (PTT) Pass!

Stress/Uptime Evaluation Pass!

Page 12: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

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The Spectralink 8400 series

• Family of Wi-Fi handsets and accessories specifically designed to meet requirements of target vertical markets

• Marquee features

– Active Noise Cancellation

– Industrial-grade durability

– HD voice

– „Smart phone-like‟ ease of use

– Business application integration with built-in Web Browser and XML API

– IEEE 802.11n support

– Open SIP platform

– Microsoft Lync Integration

– User-replaceable batteries and separate chargers

– Optional integrated bar code scanner

Page 13: Spectralink airheads 2013

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Mobile IP Client

SpectraLink 8400 built-in web browser and standard XML API

interface provide mobile access to tested and authorized apps (“cloud

based”)

Page 14: Spectralink airheads 2013

CONFIDENTIAL

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Clinical Alerts and Alarm

Caregivers need real-time notification of changes in a

patient’s condition – Allows caregivers to stay connected

with patients, regardless of their location within the hospital

– If vital signs exceed or fall below set parameters, an alert is sent to a pre-

assigned clinician's SpectraLink handset

Page 15: Spectralink airheads 2013

CONFIDENTIAL

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Positive Patient ID

SpectraLink 8452/8453 handsets include industrial-grade barcode scanners that

associate to hospital workstations via “Quick Barcode

Connector™ (QBC)” or to hospital EMR* or eMAR*

systems via XML API integration

*Electronic Medication Administration Record

*Electronic medical record

Page 16: Spectralink airheads 2013

CONFIDENTIAL

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Video Surveillance

Integration of SpectraLink 8400 handsets with existing or new web-based video surveillance

equipment or IP cameras

Page 17: Spectralink airheads 2013

CONFIDENTIAL

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The staff safety problem

• A global problem – Extensive legislation in Europe and Australia to

protect workers

– 2 million Americans per year are victims of workplace violence

• Those who work alone, with the public, or with money are at greatest risk – Healthcare, e.g., emergency and psychiatric units

– Retail, e.g., theft and merchandise loss

– Manufacturing/Industrial – lone worker

• Employers are rightfully concerned with the safety of their staff – It‟s the right thing to do

– It saves them money

Page 18: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 19 #airheadsconf

*** NEW ***Spectralink 8441 and 8453

Two new Wi-Fi handsets – Spectralink 8441 = 8440 + “personal safety”

– Spectralink 8453 = 8452 + “personal safety”

– Personal safety already available on DECT product line

Comprehensive Safety (Man-down) Capabilities

– Lots of flexibility, i.e. snooze, timeouts

GA: June 1st 2013

Page 19: Spectralink airheads 2013

CONFIDENTIAL

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Ensure staff safety

“Save lives and ease minds by

enabling staff to get help quickly”

- All 8400 handsets support manual

activation (Duress/Panic button)

- 8441/53 provides automatic alarm

detection based on Motion Events (e.g.,

Man-down)

Type Alarms 8440 8441 8452 8453

Manual Duress/

Panic X X X X

Motion

Events

Running X X

Still X X

Tilt X X

Page 20: Spectralink airheads 2013

CONFIDENTIAL

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Spectralink SAFE Solution

Save lives and ease minds by enabling staff to get help quickly

– Whether they are on the go,

– Unable to move,

– Or even incapacitated.

Page 21: Spectralink airheads 2013

CONFIDENTIAL

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SAFE: a complete solution

Spectralink SAFE

Spectralink

Handsets

(with personal safety)

Spectralink

Application

Partners

Spectralink

Professional Services

Page 22: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 23 #airheadsconf

Spectralink 8400 partner safety systems

Available at GA, or slightly after

More in the pipeline

Partner Market(s) Countries / Regions

Amcom Healthcare, Hospitality, Manufacturing,

Government

US, Canada, AU/NZ, EMEA

BlueSky Wireless Healthcare, Hospitality, Manufacturing EMEA

Connexall Healthcare, Retail, Manufacturing NALA, EMEA, AU/NZ

Flexvalley Healthcare, Manufacturing, Hospitality EMEA / Mexico

ITH-Icoserve Healthcare Germany, Austria, Switzerland

Lantel Healthcare Benelux

Local Alarms

Solutions

Healthcare, Manufacturing, Hospitality AU, APAC, SA, EMEA

Multitone Healthcare, Hospitality, Education UK

Novalink Healthcare, Manufacturing, Government, Education, Retail,

Financial

DACH, Benelux, France, UK

Optiflows Healthcare, Hospitality, Manufacturing,

Construction

France, Eastern Europe, Middle

East, US

Page 23: Spectralink airheads 2013

CONFIDENTIAL

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All rights reserved 24 #airheadsconf

Customizable solutions

Basic: Manual

Advanced: Motion Events

Voice

Security Alarm

• Integration with 3rd party

applications

• Automatic messages to predefined

distribution lists, Spectralink and

non-Spectralink

• Audible alarms/paging

• Event logging & archiving etc.

Page 25: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 27 #airheadsconf

Spectralink 8400 accessories

Dual Charger

Multi and Quad Chargers with

Basic and Extended Batteries

Spectralink 8410 Speakerphone Dock

USB Handset Charger

Rugged Carrying Options

HD

Voice

Page 26: Spectralink airheads 2013

CONFIDENTIAL

© Copyright 2013. Aruba Networks, Inc.

All rights reserved 28 #airheadsconf

Q & A

Q & A

Page 27: Spectralink airheads 2013

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Questions?

Page 28: Spectralink airheads 2013

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Thank You

Page 29: Spectralink airheads 2013

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All rights reserved 31 #airheadsconf #airheadsconf 31