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Saturday, July 11, 2015

Microsoft Cloud SLA (99, 85%) in your

Infrastructure with PoSH? Yes, that's possible!

Gokan Ozcifci (MVP, MCT)

@gokanozcifci

Gokan OzcifciSharePoint Consultant | MVP

@gokanozcifci

My apologies for the strange accent but,English can be weird.

/!\ It can be understood through toughthorough thought, though. /!\

Sorry for the French accent!

Provide some insights and tips about SharePoint’s Uptime.

Microsoft TechNet is not always not your answer

Infrastructure related

Not for SharePoint v.Next and level 200 ( you know already all that hé?

Opinions may differ but these are my own thoughts.

Summary

It covers a huge set of individual technologies under the Platform umbrella

It’s continuously changing

Know when to use OOTB vs CC

Know your users (aka Yammer haters )

Understand SharePoint

New Service Applications (Machine Translation)

Offloaded Services: Yammer, OneDrive for Business, Office Web Apps, Workflow Manager…

Improved Service Applications (Fast)

Not UI Bindended Services to be managed with PoSH (Subscription Management)

Re-architected Service Applications (Search & OWA)

Different release schedule

OWA can be used for other platforms like Lync, Exchange, …

Understand SharePoint

Not supported: Dynamic Memory | Discontinued : Web Analytics

Prerequisites: Hardware and software requirements for a single server with a built-in database:

24 GB, 64-bit, 4 cores, 80 GB for system drive

SQL Server 2014 requires the May 2014 CU to be installed

Windows Server 2012 R2 is only supported on a SharePoint Server 2013 Service Pack 1 environment

Understand SharePoint

Share services across farmsBusiness Connectivity Services, Managed Metadata Service, Search Service (Crawl, Index, Query), Secure Store Service, User Profile Service…

App Management Service = NOT!

New way of works: HNSC

Claims: big deal expect if you have custom code who is dealing with Classic code, and upgrades.. It’s a recommendation to set your authentication model in 2010 as Claims then to migrate.

Understand SharePoint

N-Tier, N-Layer

SharePoint

is down!

Azure & O365

Exchange &

Lync + VoiceCloud Ready

Windows

Server

Authentication

and

Authorization

System Center

2012 ITSM /

ITIL

Migrations

Integrations

OTB Workflows Dashboards

Home Made

ApplicationsPortals And

IntranetsReportsOffice Pack

Infrastructure Business Productivities.

The Microsoft Expertise. A real added value.

The difference in Vision

Infrastructure Business Productivities.

The Microsoft Expertise. A real added value.

The difference in Vision

First page hitSubsequent

page hits

Create a site,

list or library

File upload

(3 MB)

< 5 Seconds < 3 Seconds < 5 Seconds < 5 Seconds

Business Perspective

According to Gartner early last year (2013) and repeated by Microsoft at their Worldwide Partner Conference (WPC13) in Houston, in the next 6-8 years:

35% of existing SharePoint customers will never move to the cloud

15% will become “pure cloud” customers

50% will adopt a hybrid SharePoint platform

Statistics

One year later, at the Worldwide Partner Conference in Washington DC (WPC14), a senior Microsoft leader admitted hybrid was bigger than earlier estimated:

15-20% of existing SharePoint customers will never move to the

cloud

10% will become “pure cloud” customers

70-75% will adopt a hybrid SharePoint platform

Statistics

Through at least 2025, at least 25% of enterprises will choose to keep their core communications and collaboration systems on-premises due to security and privacy concerns.

Several new features from Microsoft such as Delve, Clutter and Office for iOS/Android are only available to cloud customers.

Statistics

StatisticsMicrosoft is clearly shifting to a "cloud-first" and

even a "cloud-only“ development process in some

cases.

On-premises users will generally pay more, get less

and wait longer for enhancements and new

functionality as a natural result of these cloud-

friendly policies.

Microsoft has shared limited statistics on how Office365 is being adopted, but did provide some detailinto the reasons why customers purchased Office365:

90% use the platform for

06% use the platform for

04% use the platform for

Statistics

2013201020072003

The Evolution of SharePoint

Experiences

Management

Extensibility

No Maintenance.

No Updates.

No Upgrades.

No Scripting.

No Hardware costs.

No Backup.

No (Reduce) Costs.

Office 365 AdvantagesStorage (OneDrive and SharePoint).

Delve.

iOS Apps.

Remote working.

External Sharing.

Clutter / Groups.

…

SharePoint DrawbacksPerformance: Working on it.

Licenses: Windows, SQL, SharePoint, Office 2013, Office Web Apps Licenses and CAL’s

Maintenance: Consultant costs ( he costs a lot )

Upgrades/Downgrades:What does each hour of downtime cost your business?

SQL Server: Keeping Default SharePoint

Database Settings

IT Infrastructure related errors: DNS, WAF, F5, Hyper-V …

Scrimping on RAM

The magic Farm Configuration Wizard

According to Microsoft: there are a few methodsavailable to minimize the amount of downtime;however it’s just not possible to achieve a zerodowntime solution for your upgrade. A commonway to minimize downtime is via implementationof a parallel upgrade farm.

Zero Downtime

SharePoint is a PLATFORM

ListLibrary

DNS Error

Server

Correlation ID

Site

Application Domain

Slow

Service Level Agreement

Uptime Downtime / Year Downtime /

Months

Downtime / Weeks

99% 3,65 days 7,20 hours 1,68 hours

99.9% 8,76 hours 43,20 minutes 10,10 minutes

99.99% 52,56 minutes 4,32 minutes 1,01 minutes

99.999% 5,25 minutes 25,90 seconds 6,05 seconds

99.9999% 31,50 seconds 2,59 seconds 0,61 seconds

• Monitor the complete SharePoint Server environment

• Monitor database space usage

• Monitor the status and health of SharePoint services and Web applications, as well as the uptime of the SharePoint server

• Monitor the default Search service and crawl status

• Monitor Recycle Bin usage and ensure the Recycle Bin does not exceed the site quota.

• Monitor and report on how long the SharePoint server has been running since the last reboot

You should know it before business

• Avoid using the –Force option

• Retracting packages

• Scope your solutions

• Reduce the amount• DLL and Controls are going to the Application Domain.

Layouts, CSS, Resources NOT.

Full Trust Solutions

We all love Add-Ins,

Apps, we all use

WSPs ;-)

• Consolidate Application Pools as we only can have 10/12: HNSC

• Web.config modifications

• Scoped Customizations to web app won’t work.

• Most tested way on Office 365

Host Named Site Collections

PatchingYour simple SharePoint Farm Patching on server 1 Backward capability mode. Needs Config Needed.

Patching on server 2 Server 1; PS Config Server 2; PS Config Farm is up again

• Don't Install CUs Automatically

• The CUs will now show up in Windows Update as Important updates, meaning that they get installed automatically, without notice.

• 'Download only' or

• WSUS [Windows Server Update Services]

• If custom components are used, it can break some functionalities.

• Testers are needed.

• No real governance for Dev – Non-Prod and Prod environments.

Patching

cliconfg.exe

•Operational tasks

•maintenance is easier.

•Upgrades

•Downgrades

SQL Server Alias

SharePoint et Always On Availability Groups

SQL 1

SharePoint

Farm 1

SQL 2

High

Availability

Synchronous

Always On Availability& SharePoint

SQL 1

SharePoint

Farm 1

SQL 2

Synchronous

Always On Availability& SharePoint

High

Availability

Database Supported

Admin Content Yes

App Management Yes

BDC Yes

Config Yes

Content Yes

Managed Metadata Yes

PerformancePoint Yes

PowerPivot Not Tested

Project Yes

Search Analytic Reporting Yes

Search Admin Yes

Database Supported

Search Crawl Yes

Search Links Yes

Secure Store Yes

State Service Yes

Subscription Settings Yes

Translation Services Yes

UPA Profile Yes

UPA Social Yes

UPA Sync Yes

Usage(=loggingDB) Yes

Word Automation Yes

Database Support – Sync Commit

SQL 1 SQL 2 SQL 3

Asynchronous

Disaster

Recovery

Synchronous

DR avec Always On Availability Groups & SharePoint

SharePoint

Farm 1

SharePoint

Farm 2

Database Supported

Admin Content No

App Management Yes

BDC Yes

Config No

Content Yes

Managed Metadata Yes

PerformancePoint Yes

PowerPivot Not Tested*

Project Yes

Search Analytic Reporting No

Search Admin No

Database Supported

Search Crawl Yes

Search Links Yes

Secure Store Yes

State Service No

Subscription Settings Yes

Translation Services Yes

UPA Profile Yes

UPA Social Yes

UPA Sync No

Usage Yes

Word Automation Yes

Database Support – Async Commit

Small Farm

Deployment

(0-500GB of

Data)

Medium

Farm

Deployment

(501-1TB of

data)

Large Farm

Deployment

(1-2TB of

Data)

Very Large

Farm

Deployment

(2-5 TB of

Data)

Special

Cases

RAM 8 16 32 64 64+

CPU 4 4 8 8 8

SQL Server - RAM

Dedicated SQL Server

For optimal performance when operating server farms, we recommend that you

install SQL Server 2008 R2 with SP1 and SQL Server 2012 on a dedicated server that is not running other roles of farm and n 'not host databases for other

Collation: Latin1_General_CI_AS_KS_WS

Cannot be changed after wise

Fine Tuning SQL Server

•NFTS Allocation Unit Size: 64K• SQL reads and writes 64K at a time, but your disk allows only 4K by default. This change alone

may show you up to 30% improvement in speed.

• “chkdsk c:”

• Cannot be changed after wise. Format disk is necessary.

Fine Tuning SQL Server

Create your Databases with PoSH

Fine Tuning SQL Server

• Latency between SharePoint Server and SQL Server should be less than 1ms

• Host all the servers in the same datacenter.

• /!\ If the datacenter has a problem, your SharePoint farm can be down /!\

• Don’t use Network Load Balancing (NLB), but a real load balancer like

• In case of problem: • Requests to one server

• Remove the load (http requests)

• /!\ 3 is the new 2 /!\

• Fully Redundant SharePoint Farm /!\ 7 is the new 5 /!\

Importance of a Load Balancer

• Use a Swap Server• d: is the production of your developers

• q: is the production of your content owners

• p: is the production of your Business

• Script as much as possible• Create your own PowerShell (PoSH) Framework

• Use the object model• Web.Config

Regroup operational tasks

•Content Databases shouldn’t be more than 200GB• Backup / Restore

• Operational tasks

•5000 Site collections per Content Database

•10 Application Pools (can be extended depending hardware)

•20 web Applications per SharePoint Farm

•Don’t use the Product Configuration Wizard

SharePoint Fine Tuning

•Set Quotas on all Web Applications

•Disable Certificate Revocation List

•Authentication

•Anonymous, Claims, Kerberos, NTLM, Forms, ADFS

•Wake-Up

•Only extend if you have a different authentication protocol.

SharePoint Fine Tuning

•Distribute the load on multiple crawl servers

•Throttle crawling, adjust crawling schedule

•Incremental vs continuous crawl

•Content sources• Group by

SharePoint Fine Tuning

SharePoint Fine Tuning

•Distributed Cache• 5% of RAM is used for Newsfeed, Microblogging etc..

•Object Cache ( SuperUser, SuperReader)

•Client Cache (Websites with CSS, Javascript)

•Output cache (caches SC, Publishing features)

SharePoint Fine Tuning

•Application Pool Recycle && IISReset

•Crawl Jobs (continuous crawl)

•Backup Jobs

•Large list operations

SharePoint Fine Tuning

Summary

If budget is no problem

If you can’t promise 99,99% uptime

If you don’t have the knowledge

If you have an existing SharePoint that fits the business requirements

If the cloud is “nogo” for you.

Custom Codes, layouts, settings, …

Use SharePoint Server, if…

If the cloud is not a problem for your organisation

If you can’t handle SharePoint and his friends

If you don’t have the budget of a Fully Redundant Farm or consultants

If you have to begin from scratch

If you want to have all new features/solutions and pay less.

Can’t promise 99,9% of SLA

Use SharePoint Online, if…

• https://technet.microsoft.com/en-us/library/cc748824.aspx

• https://technet.microsoft.com/en-us/library/jj715263.aspx

• http://blogs.msdn.com/b/sambetts/archive/2013/08/22/sharepoint-farm-patching-explained.aspx

References

if it can't provide business will go around