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Subscription CIOs do IT best
meet ourSubscription CIOs
page02
Eric Johnson
CIO
Irwin WeissVP IT
Dave Connors
SVP Operations
Drew Kramer
CIO
Alvina AntarCIO
growthinitiatives
business drivers
inflection point ?page03
subscription CIO survey ’16 business priorities
page04
enabling business growth and operational excellence are key to staying competitive
Launch New Product/Service
77% 42% 42% 33% 28% 26%Cross-sell/
Up sell
Reduce OpEx
Move into a New
Segment
Launch into a New Geography
Reduce
Churn
19% 12%Pricing
& Packagi
ng
Acquisition or
Spinoff
23%Massive
growth of Sales Team
business process reengineering
culture
willingness to change ?page05
page06
Skill/Resources
Culture/Willingnessto Change
Technology ChallengesBusiness Alignment
Executive SponsorshipShadow IT
technology talent is critical to driving innovation and business transformation
0% 100%50%40%30%20%10% 60% 70% 80% 90%
84%
58%
50%
11%
11%
40%
subscription CIO survey ’16 top 3 challenges IT leaders face
end to endarchitecture
priorities
phased implementation ?page07
subscription CIO survey ’16 confidence existing systems meet business growth strategies
page08
two thirds are not confident in existing systems 50%
34%
16%
High
Low
Medium
results business outcomes
lessons learned
expected – unexpected outcomes ?
page9
Q&A
page10
Eric Johnson
CIO
Irwin WeissVP IT
Dave Connors
SVP Operations
Drew Kramer
CIO
Alvina AntarCIO
Check out Zuora Academy for more great info and actionable advice.
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https://www.zuora.com/academy/