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gardening
lego
study
workexperience
goodmanors
follow and practice your passion
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SUSTAINABILITY . VALUES .
ProfitableHarmonising
BalancedStaff Empowering
SupportableEnvironmental
Community Focussed
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SUSTAINABILITY . VALUES .
Definition:
“Development that meets the needs of the present without
compromising the ability of future
generations to
meet their own needs”
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‣ A new LOGO incorporates the existing BRANDING
‣ Emphasises the KEY business PRINCIPLE
‣ Creates a symbol to UNITE multiple business SERVICES
CASE . STUDY . WOOLWORTHS
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‣ PURPOSE : Work hard to make our customers happy.
‣ PLANET : Sources only High Quality Australian produce
‣ PEOPLE : Building internal capability is a key driver of ability to perform, with the “Annual Woolworths Heroes Program“
CASE . STUDY . WOOLWORTHS
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‣ PEOPLE : Safety is high priority with the ‘Destination ZERO’, a policy ensuring zero harm to our people, environment and community.
‣ PLANET : Documents a commitment to the environment with their Sustainability Strategy 2007-2015, titled "Doing the right thing"
CASE . STUDY . WOOLWORTHS
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‣ Acknowledges the need to create SUSTAINABLE market with good customer SERVICE
‣ “Woolworth World“, turning consumers into REPEAT customers with REWARDS
‣ Uses cross sector BRAND partners e.g. Caltex, Quantas to provide INCENTIVES
CASE . STUDY . WOOLWORTHS
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‣ Multi disciplinary company, founded in 1946 in GB
‣ Engineering, Design, Planning, Project management and Consulting services for all aspects of the built environment
‣ Structural design for the Sydney Opera House and Beijing National Stadium
CASE . STUDY . ARUP
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‣ No shareholders or external investors, held in trust on behalf of its employees
‣ Holistic multi-disciplined approach to engineering design
‣ Future trends and research as part of the firm’s pursuit of technical excellence
‣ Investment in people and diversity
CASE . STUDY . ARUP
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‣ Seeks ever better ways to imagine, re-imagine and reshape the built environment
‣ Driven to discover new ways to turn ideas into tangible reality.
‣ Ownership structure ensures independent spirit
‣ Is aware of responsibility, therefore commitment to sustainability
“…our lives are inextricably mixed up with those of our fellow human beings, and that there can be no real happiness in isolation…” Ove Arup, 1970.
CASE . STUDY . ARUP
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‣ Engineers confronted an engineering challenge: the design and construction of the building’s enormous, pre-cast concrete shells; design work for the shells was achieved through pioneering use of computers to model the roof and analyse its structure
‣ Design spanned decades, starting in the 1950s, with building opening in 1973 so had to constantly meet changes to materials, technology, procedure and policy
Sydney Opera House
CASE . STUDY . ARUP
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‣ Effort to create a new icon for China and Beijing, popularly described as a 'bird’s nest'
‣ All spectators are as close as possible to the action and have clear sight lines.
‣ Advanced seismic analysis to strengthen resistance to environmental disasters
Chinese National Stadium2008 Olympic Games
CASE . STUDY . ARUP
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‣ Architect Moshe Safdie
‣ Singapore Waterfront resort complex and world’s longest public cantilever
‣ Structure is 38m wide and 340m long – equivalent to four and a half A380 aircraft
Marina Bay Sands
CASE . STUDY . ARUP
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‣ Multidisciplinary engineering
‣ Adopted innovative 3D modelling technologies
‣ Pushed boundaries of design and construction in modern Singapore
Marina Bay Sands
CASE . STUDY . ARUP
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‣ Dutch and Australian roots
‣ Two divisions, Express and Mail, part of the global transportation and distribution industry
‣ Serves more than 200 countries and employs around 160,000 people
CASE . STUDY . TNT
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‣ Slogan “Sure we can“ -holds a robust ‘can do’ attitude and spirit
‣ Focuses on high levels of customer satisfaction
‣ Instil pride in its people
CASE . STUDY . TNT
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‣ Active partner of the UNESCO World Food Programme
‣ Provided food aid to over 100 million people, including 59 million children, in 77 countries in 2009
‣ Both parties benefit from the partnership
'Every five seconds a child dies of hunger, this is an unacceptable tragedy. While there is enough food to feed these children. That's something we can ’t miss.'
Peter Bakker, CEO of TNT, 2008
CASE . STUDY . TNT
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SUSTAINABILITY . VALUES .
ProfitableBalanced
Staff EmpoweringSupportable
EnvironmentalCommunity Focussed
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INTRODUCTION .‣ HOW TO BECOME MORE SUSTAINABLE
‣ 1 Prepare for and welcome CHANGE
‣ 2 Understand your business PURPOSE and goals
‣ 3 Maximise your BRANDING, Advertising and Marketing
‣ 4 Manage and maintain your PEOPLE
‣ 5 Create strong FINANCES and adjust to Economic Trend
‣ 6 Becoming more ENVIRO friendly / COMMUNITY orientated
‣ OPEN DISCUSSION
‣ Q & A SESSION
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ADAPTING . TO . CHANGE .
“To be built to last is to be built for change” Tom Peters,
author
EXPECT CHANGE AND LEARN TO WELCOME IT
“the world hates change , yet it is the only thing that brings on progress”
C Kettering, critic
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Change HAPPENS : it will ALWAYS happen, and ignoring it will IMPACT your success
Change FORCES company to GROW or die
WELCOMING change leads to a more CONFIDENT, innovative and SUCCESSFUL organisation
ADAPTING . TO . CHANGE .
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BECOME MORE COMFORTABLE
HANDLING CHANGE
KNOW your world / business
DOCUMENT all change and innovation
COMMIT to optimism
ACCEPT that change happens
RESPOND quickly to change
ADAPTING . TO . CHANGE .
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‣ Title : Autonomous 24 hrs @ Atlassian Software Company
‣ Author : RSA Animate
Host : YouTube
CHANGING . STAFF . MANAGEMENT . VIDEO .
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DEFINING . A . PURPOSE
‣ Playing to your STRENGTHS
‣ Focussing on the CUSTOMER
‣ Identifying your COMPETITION
QuickTime™ and a decompressor
are needed to see this picture.
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KNOWING . YOUR . BUSINESS
What is your business PURPOSE ?What are your CORE COMPETENCIES ?
IDENTIFY using a business VALUATION worksheetAlso know as S.W.O.T ANALYSIS :
STRENGTHS
WEAKNESSESS
OPPORTUNITIES
THREATS
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What are your unique STRENGTHS ?
What are your WEAKNESSES ?
What are possible OPPORTUNITIES ?
What are potential THREATS ?
‣ DISCUSS any OPPORTUNITIES
‣ ANALYSE any potential IMPROVEMENTS
‣ REVIEW any recent changes with OPTIMISM
‣ ACT on your findings with EFFICIENCY
KNOWING . YOUR . BUSINESS
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GOODMANORS . BRANDING .
‣ Start with your key PRINCIPLES
‣ Incorporate these into your BRANDING
‣ Use this branding in your MARKETING
‣ Creates a theme for your ADVERTISING
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KEEPING . CUSTOMERS .
‣ Focus on high standards of CUSTOMER SATISFACTION
‣ Great way to create REPEAT customers and RECOMMENDATIONS
‣ Consider how to UPSELL your OTHER PRODUCTS and services
DESIGNDESIGN
MAINTAINMAINTAIN
BUILDBUILDinquiry inquiry
repeat client repeat client
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MAXIMISING . THE . WORKFORCE
‣ Focussing on the right ACQUISITIONS
‣ Implementing whole team business INVOLVEMENT
‣ Encouraging personal MOTIVATION
‣ Maintaining high levels of staff RETENTION
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MAXIMISING . THE . WORKFORCE
‣ Dutch company Waterschap Veluwe found that 100% of staff were commuting by car
‣ Gave free bicycles to all its employees and installed showers at its offices
‣ After just two months, 40% of staff were cycling to work
‣ Reduce environmental impact but increase performance and health of staff
‣ Implementing whole team business INVOLVEMENT
‣ Encouraging personal MOTIVATION
‣ Maintaining high levels of staff RETENTION
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MANAGING . THE . FINANCES .
‣ Create a BUDGET and review it REGULARLY
‣ Take CONTROL of your CONTRACTS and PAYMENTS conditions
‣ monitor EXPENSE and ASSET management
‣ Define ways of managing your SPENDING
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MANAGING . THE . FINANCES .
‣ Creating OPPORTUNITIES in the RECESSION
‣ Combatting CLIENT LOSS with business EXPANSION
‣ Increasing INCOME without significant OUTLAY
The highest use of capital is not to make more money, but to make money do more for
the betterment of business.
Henry Ford (1863-1947)
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ENVIRONMENTAL . SUSTAINABILITY
IN THE OFFICE1 Make a sustainability policy
2 Shut down PC workstations every evening
3 Install motion sensitive lighting
4 Reduce road travel
5 Cut down on printing and photocopying
6 Recycle cartridges and paper
7. Research ‘green power’
8. Test designs on sustainability
9. Car sharing
10. Use sustainable suppliers
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ENVIRONMENTAL . SUSTAINABILITY
IN THE FIELD1 Try to use local resources where possible
2 Encourage Aus forest grown timbers / wild forest timbers
3 Dispose of on-site waste responsibly, encourage recycling
4 Educate your clients and staff on eviromental issues
5 Only order what materials you need, minimise waste
6 Hire equipment or buy second hand
7. Minimise waste to save on disposal costs
8. Reduce / eliminate harsh chemicals
9. Question materials on their enviro standards
10. Encourage staff to report any potential issues
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ENVIRONMENTAL . SUSTAINABILITY
IN THE COMMUNITY1 Create a strong Work-Life balance for employees
2 Work to your full potential, not just the minimum
3 Contribute to local charities and schemes
4 Build relationships with suppliers based on respect
5 Keep in contact with previous clients
6 Source as many materials as possible locally
7. Refer unsuitable jobs to other local businesses
8. Be aware of the aesthetic impact of your works
9. Encourage zero carbon transport in the area
10. Keep any disruption site works cause to a minimum
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SUMMARY . AND . Q&A .
‣ Summary of key points made in talk
‣ Discussion about environmental sustainability
‣ Finish with Q&A session
KEY PRINCIPLES
1 Prepare for and welcome CHANGE
2 Understand your business PURPOSE and goals
3 Maximise your BRANDING, Advertising and Marketing
4 Manage and maintain your PEOPLE
5 Create strong FINANCES and adjust to Economic Trend
6 Becoming more ENVIRONMENTALLY friendly